An absolutely superb job. Very professional from start to finish. Completed ahead of schedule and to a very high standard. Stress free and great communication with a clear plan which allowed us to sor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick visit to the show room and shown around by Phil I knew I was already sold on the room and opted for 5m x 3m First of all a massive thanks to the lads, they turned up everyday re... See more
We had a 4 x 3metre garden room installed and before the lads turned up ee eere a little worried about any mess that may be made but no mess at all. From start to finish the process went like clock... See more
If you are going to leave a 5 Star review you should justify it. From the beginning my experience was outstanding. The team couldn’t do enough to help me design the garden room I wanted. They also did... See more
Company details
Written by the company
We create and build stunning quality Garden Rooms and outdoor living. All our buildings are constructed to a high standard, adding functional space to your home. We design manufacture and install all builds to your individual requirements. We service across the North East of England.
Contact info
CGR North East, Site 4, Eshottheugh, , NE65 9QH, Morpeth, United Kingdom
- 01670 708 438
- enquiries@customgardenroom.com
- customgardenroomsnortheast.com
Faultless from start to finish!
We are delighted with our new Garden Room! Throughout the design process and post build, Anna was a pleasure to deal with, answering all my questions and queries promptly and in detail. We plumped for a 7m x 3m room including a hidden shed with red cedar cladding to the front amongst a number of upgrades.
From day one of the build, the lads on site were brilliant and very helpful, completing in 10 days as promised. We can't wait to finish decorating and using our new space!
I can't rate the team highly enough and would have no hesitation in recommending Custom Garden Rooms North East to anyone interested in getting a Garden Room. Thanks guys!
Thrilled with our new garden room
We are absolutely delighted with our garden room. The project was so well managed by Phil, Anna and his highly skilled team. Can’t wait to get it decorated and furniture in to start to use this extra space. We would highly recommend Custom Garden Rooms North East
Absolutely brilliant from start to…
Absolutely brilliant from start to finish. Brilliant project management. Total project completed in 10 days as promised and we love it
A very happy customer!
From start to finish the communication was brilliant and the lads who did the build were brilliant. The quality of the work and finish is incredibly high and despite starting a day later they finished the job on schedule. We are incredibly pleased with the new space and can't wait to start using it.
Garden Room
Thank you to Phil and the team for our new Garden Room, very knowledgeable from start to finish with very friendly courteous staff throughout the build. We love our new space and can’t wait to start using our new room. Would have no hesitation in recommending Custom Garden Rooms North East to anyone wishing to invest in an outdoor space.
Thanks again
Exceptional Service from Custom Garden Rooms
We recently had the pleasure of working with Custom Garden Rooms to create a beautiful new garden room for our home, and we couldn't be more impressed with their service.
From the initial consultation to the final installation, the Custom Garden Rooms team was professional, courteous, and incredibly knowledgeable. They listened attentively to our vision and offered valuable suggestions to help us create the perfect space.
The quality of their workmanship is outstanding. Every detail was carefully considered, and the finished product exceeded our expectations. The attention to detail was evident in every aspect of the project, from the construction to the finishing touches.
We're absolutely thrilled with our new garden room and would highly recommend Custom Garden Rooms to anyone considering a similar project. Their commitment to customer satisfaction and exceptional craftsmanship make them the best choice in the business.
Excellent service and workmanship
Excellent service and workmanship from a very professional and nice team of people.
We're delighted with our Garden Room and look forward to spending many a relaxing hour in there.
Thank you to all of the team for your professionalism and friendliness and for making everything so straight forward and seamless.
It's been a pleasure! :)
Faultless from beginning to end !
Our garden room is so much better than we could have imagined, we’re thrilled to have extra living space which is so well finished and completed so quickly. We would recommend to anybody looking for a stress free way to add the wow factor to their garden. Thanks so much guys 👌
Couldn’t fault Custom Garden Rooms…
Couldn’t fault Custom Garden Rooms North East.
Planning a garden room is a difficult decision, there are so many options but not many showrooms that you can visit to help you make an informed choice. Fortunately we found Custom Garden Rooms North East and they were able to help us plan our new garden room, they have their own showrooms which have been built to show you the different options available. They helped us with the design, layout and options for our garden room.
Phil came out to do a site survey to confirm everything would fit and and that the location would be suitable for the build, Anna helped us with the payment options which were perfect for us.
No problems at all with the build, the lads turned up on time, were courteous and respectful. They just got on with the job with no disruption to us, carrying out the work to a high standard.
They take care of everything from start to finish, from deign to build to plastering to electrics to flooring. The garden room is exactly what we wanted, couldn’t be happier with the finish result.
Stunning garage conversion
Wow ... truly WOW !
CustomGardenRoomsNE have completely transformed our dark, dingey, dank garage into a beautiful 18.5x8.5 sewing room. It's complete with downstair cloakroom and storage cupboard. The room is simply stunning.
From the initial consultation, Phil and Anna have guided us through the whole process.
All the guys involved in the project, Neil, Phil, Michael, Louis, Craig, and Lee were professional, punctual and gave the best advice. I'd have no hesitation in recommending Custom Garden Rooms NE to install a garden room, or complete a garage conversion.
Very many thanks to all of the team involved.
Really pleased with our garden room
We are so pleased with our new garden room which we will use as a home-gym. We had a seamless experience all through. Right from the initial consultation with Phil, to the finishing of the project, the team was extremely punctual, professional and pleasant to talk to. The project has been fully completed to high standards within the promised time and at a very competitive price. The team had to manually dig the site as access for digger was not possible. They did it without any fuss. I won't hesitate in recommending them to all my friends & family. Thanks to Phil, Anna & the full team.
Great service from Custom Garden Rooms
Great service from Custom Garden Rooms, the weather was horrible when they fitted our garden office but they powered through. A high standard product and we will be recommending to everyone.
The Best Garden Room
I couldn’t be happier with the performance and the product from Customgardenroomsnortheast. The quality of the build and finished product was excellent and the guys who did it were on it from the moment they arrived, all done in less than 10 days including 12m2 of decking. The finished product looks fantastic and I would thoroughly recommend this company to anyone who wants a little haven in their garden.
Really happy with our garden room
Really happy with our garden room. Work was done promptly and efficiently! Would definitely recommend!
Really love our garden room
Really love our garden room, it looks fantastic & fits in beautifully in the garden. Phil, Anna & the build team were excellent throughout, professional, polite & kept us informed promptly of progress. Highly recommended.
Excellent from beginning to end.
I would recommend Customgardenroomsnortheast to anyone. The garden office went up in 9 days in pretty much torrential rain throughout and it looks great! The lads were professional, skilled and polite throughout the whole process and they even chopped up some left over wood so we can use it on the wood burner. Thank you :-)
Really pleased with our new garden…
Really pleased with our new garden room, it has given us a fantastic space to use as a family.
Phill, Anna and the build team made the whole process really easy, from finalising our design ideas with Phill at the showroom and.Anna keeping us updated on the build progress while we were at work.
Definitely recommend this company.
The Perfect Garden Room
We recently worked with Phill, Anna, and the rest of the team to design and build our perfect garden room.
After discovering Custom Garden Rooms NE on Instagram, we speculatively got in touch to find out about pricing, lead times, etc. Phill came out to assess the site to talk us through different sizes, and options and to guide us through considerations we hadn't even thought about. He invited us to visit the showroom to view their products for ourselves, which I'd highly recommend to see the different materials and finishes.
Anna was very patient with us as we went back and forth with ideas and changes to our requirements, and was very accommodating with our requests. All of this with no pressure to commit, despite a lot of hold-ups on our side.
Once the build was underway the team on-site was great. They were undoubtedly very hard-working, courteous, and respectful of our home and surrounding area. The build quality and end result have gone beyond our expectations and we're incredibly excited to use and enjoy our new space.
No need to look at any other company!
Everything from start to finish was brilliant! From our initial quote to various amendments - the people we dealt with were professional and so helpful. We couldn’t quite believe how quickly they would then build the garden room. It snowed the day they started and we assumed this would lead to delays but they really do work in all weathers. The team were tidy and efficient workers. The finished product is fantastic. I would highly recommend and if we ever need another garden room, we will return to this company.
Great experience with Garden Rooms
Great experience with Garden Rooms from our initial meeting with Phil right through to completion of the project. ( lovely showroom just outside Morpeth ) Some horrendous weather conditions on site with no real delays, Neil and his guys were prompt, polite and their attention to detail was fantastic. Great communication with Anna all through build process. I would highly recommend for any future works!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








