Customprogolf Reviews 

221
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its excellent products, competitive pricing, and fast, well-packaged delivery. Many people highlight the ease of finding needed parts and the prompt arrival of their orders, often ahead of schedule. Reviewers also appreciate the great service, with some mentioning helpful and knowledgeable staff who provided excellent advice and even personal delivery. However, some customers also noted significant issues with their orders, particularly concerning golf club head covers. These reviewers reported not receiving their items, a lack of shipping notifications, and delays in refunds, leading to frustration and a perception of poor service.

What people talk about most

Product

Consumers find product to be positive, often praising the availability of replacement parts for outdated... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and quick delivery... See more

Order

Customers had ambiguous experiences with order, with some reporting satisfaction with their purchases, such... See more

Service

Users describe ambiguous interactions with service, with many customers reporting great service, prompt... See more

Price

People report positive experiences with price, often highlighting competitive and reasonable rates. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely easy to find the part i needed.Very fast delivery.All spares readily available for my golf cart.Very competitive pricing and delivery

Rated 5 out of 5 stars

I needed a new Control motherboard for my Powakaddy CT6 golf trolley. I ordered this from CustomPro Golf, and it came promptly, well packed, and with complete instructions for how to fit it. Worked... See more

Rated 5 out of 5 stars

Ordered replacement brushes for powakaddy golf trolley. They arrived within days and were well packaged. Fantastic price as well. Will definitely use them again.

Rated 5 out of 5 stars

Great service from Ed, I think I mistakenly gave an incorrect email address when I placed my order for a motocaddy trolley cover. I gave Ed a call and he confirmed that it had been shipped and arrived... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

221 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(221)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Golf Trolley repairs and spares

I have two Mocad golf trolleys 12 & 20 years old one in Uk the other in Switzerland- this year they both have the same fault on the control . Mocad is no longer made and the experts advised me to buy new replacements - I then discovered Edmund Morrison very courteous and knowledgeable who recommended that small potentiometers -( £13.00 each ) may work He is brilliant saved me £1200.00
I would recommend him to everyone r David Sivil

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement of Powakaddy speed controller

Was looking for a speed controller of a quite outdated device. I found here that what I was looking for.
And even better, I got it delivered within a few days with very detailed instructions how to replace the old part.
Perfect service! Thank you very much.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Expected some delay

Expected some delay as order being sent from Ireland however contact, delivery and information received allayed all my fears ..... first class supplier ....

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a reconditioned later model bag…

Ordered a reconditioned later model bag bracket for my Powakaddy Classic Legend but realised afterwards that I needed special washers to fit it. Despite it being a small original order they sourced and sent the washers separately. Very pleased with the service.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Powakaddy replacement speed control unit

Purchased a powakaddy fw11 replacement speed control unit. Arrived on time and was very easly fitted.
The fact that it used the origonal wiring loom made it so much easier. Having fitted one previously for a friend i FW2had no hesitation in getting onr for myself. If you have a Powakaddy FW11 that no longer works this will solve your problem.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a headcover in September 2025…

Ordered a headcover in September 2025 (now feb 2026), received order acknowledgement and order number. Since then I have not received any further communication from them. Have emailed them regarding the order but have not received any response. So do not pay in advance is my advice. My money is wasted.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Golf trolley spares

Purchased a Powakaddy speed regulator/controller. Arrived promptly, fitted exactly as previous one and is keeping my trolley going for more pleasurable days. Priced competitively and packaged securely. Would go back here and also recommend to friends A********* service.
Thank you
Ash

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

All sorted

Was able to repair my damaged motocaddy handle with several parts from customprogolf. Decent prices, and Ed delivered personally as he was travelling near my area! Saved me £££££'s as did not have to replace trolley.
Pleased with whole transaction!

December 10, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to find the part required

Easy to find the part required, with photo and description. Competitive pricing and postage, with update on delivery. I would use this company again.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered stuff for Xmas

Ordered stuff for Xmas
Payment taken and a email sent out should be delivered in a few days
After a more then a week still nothing so I contacted them they very quickly its going to be atleast 2 weeks due to a supplier issue ( read other review they seem to says 2 weeks for everything)
They made no attempt to tell me that they weren't going be able to send it

It seems they lied that they sent a email about it being delayed but they can't tell me or provide me any proof of this for some reason they just seem to ignore it when asked

They dont update the website to tell you they have no stock I can only guess how many people they screwed over trying to get Xmas presents

Currently waiting for a refund which if they fail to do so ill just do a charge back since looking at other reviews they dont always refund

Just to add after seeing this review they emailed to say

"Hopefully you will have better luck in life in the future and be able to post a positive review for someone"

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Golf head cover not received after 1.5 months. Refund requested.

I ordered a golf head cover on November 6 2025. It is now December 19 and I have not received it so have requested a refund.

I emailed Edmund at Customprogolf on November 17, who told me the supplier was out of stock and would be back in stock in 2 weeks. I sent another email on December 17. Edmund said he has contacted the distributor and will let me know. I have now requested a refund.

Very disappointing. I don't know whether this is just terrible service or if the company is a scam.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, help with initial query, and continued to remain in contact updating delivery info as it happened.
Polite , courteous and swift response to any enquiries, would recommend

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Golf cart spares

Website easy to manoeuvre to find the right spare parts.
Delivery was as advertised.
Would certainly recommend

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quality genuine item true to description.
Good communication and prompt delivery with reasonable rate.
Overall excellent transaction, highly recommended.

November 5, 2025
Unprompted review

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