Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... See more
Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... See more
Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... See more
Company replied
Company details
Information provided by various external sources
We are your number one source for all things socks.
Contact info
3.0
Average
432 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to change things around
Easy to change things around. Will update review with timely shipping, and correct order :)
December 11, 2018
Unprompted review
Good/Preview could be better
Loved the site, very easy to navigate. The only issue was not being able to see a preview of my logo on the socks
December 9, 2018
Unprompted review
Excellent customer service
Excellent customer service! It was refreshing to work with actual humans to get our order processed. We only ordered a small quantity and they still went out of their way to go over all the details, offer suggestions and make recommendations.
December 5, 2018
Unprompted review
Great experience
Great customer service! They worked with us to get our order to us in time.
November 29, 2018
Unprompted review
Super easy order process!
Super easy order process!! Hopefully the shipping and quality is just as good!!
November 13, 2018
Unprompted review
Snafu with a new website slowed down…
Snafu with a new website slowed down our order and required several calls to straighten out. Socks are always great -- no complaints.
November 9, 2018
Unprompted review
The socks are amazing.
The socks are amazing.
We will be placing another order asap!
November 8, 2018
Unprompted review
Easy to use site
Easy to use site, really made my experience easier.
November 6, 2018
Unprompted review
I would recommend them to customize your socks!
I've been using Custom Sock Shop for many years for custom socks for my group. They have always delivered quality and I would recommend them to any group that needs customized socks.
November 6, 2018
Unprompted review
Great customer service!
This company had great communication skills through responding quickly on email.
November 5, 2018
Unprompted review
This company was really easy to work…
This company was really easy to work with and was quick to answer questions and send out emails. They made sure my order would make it by my deadline which was awesome. The product is high quality and I love my swan socks! Thanks so much Custom Sock Shop!!
October 19, 2018
Unprompted review
Quality???
Socks are really interesting and exclusive. BUT, the quality is bad. They are ripped for the next day after using. I was really shocked...
October 11, 2018
Unprompted review
These socks are absolutely amazing
These socks are absolutely amazing! High quality workmanship and quality product. I purchased 15 pair for our cheer team and they look amazing on the kids. Thanks so much!
Will be doing again in the future!
October 5, 2018
Unprompted review
Good enough to choose
October 4, 2018
Unprompted review
These Custom Socks are AMAZING!
Jason in art department was fantastic! Pricing, turn-around and customer service are top notch. The custom team socks were so popular with the boys, we ordered a second set in PINK for October. Thank you #customsockshop!
October 3, 2018
Unprompted review
Interesting...
The shape of the sock was a little interesting, the ankle part was really small compared to the foot part. It distorted the pictures just a bit. But overall I am happy with the product.
October 1, 2018
Unprompted review
Socks are just as expected
Socks are just as expected! Great quality and quick turnout.
September 23, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.