I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when... See more
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Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.
We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.
We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.
At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.
Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.
We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.
Contact us
We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.
TradeCreate feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.
Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.
We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.
Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.
Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.

Unit 60, Mackley Industrial Estate, BN5 9XR, Henfield, United Kingdom
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Easy to order, sheets were exactly the right size and finished as expected, well packaged and arrived quickly. Recommended.

Reply from Cut My
Very efficient service, arrived sooner than expected, well wrapped and good quality product

Reply from Cut My
Good quality plywood, well cut as I needed some cut-outs and I couldn't have done them as well myself. I have used them twice and very happy with their work.

Reply from Cut My
quality great prices great delivery though bit expensive and delivery firm not that good took time to deliver and then didnt look at delivery instructions !

Reply from Cut My
they were very helpful and efficient.I received the goods as ordered

Reply from Cut My
Very large long heavy desk tops arrived late and unprotected. No covering no wrapping no nothing in transit. One got dropped during the delivery by one guy . This was a 2 man delivery. You need to ask more questions in the order about access to the property, if I was three stories up with no elevator there would have been an issue. And be aware apparently it says on the website of the product is heavier than a certain amount you are required to help the delivery driver bring it into the property! The lady at customer service was good and the product is good but the delivery, no protection or packaging iis shocking.

Reply from Cut My
Super fast service and accurate in every detail - many thanks

Reply from Cut My
The replacement greenhouse panels were a perfect fit and is much safer than normal glass.
Delivery was quick and the customer support was great!
I wouldn't hesitate to use them again.

Reply from Cut My
Brilliant service, fast delivery and omg so easy to use and 100% better than the darn curtains you get with an air conditioning unit (mobile) highly, highly recommend.

Reply from Cut My
First class all shelves were made exactly to my sizes given when ordering, packaging, postage great. I cannot fault you guys, will be ordering from you in the future. Many thanks

Reply from Cut My
Ordered a rectangle of 3mm perspex for privacy to fit inside our clear motorhome washroom window. Product was delivered quickly of good quality and perfect for the job. A big thank you from a happy customer.

Reply from Cut My
Advice: Sort by recent and filter to one stars.
Goods never delivered and refund refused. Have raised a fraud claim with bank. I advise not to use this service, they seem to be scammers. I think they are using an AI chatbot to handle complaints too... very peculiar customer service. Avoid this company.
Update: Offered full refund. The main issue seems to be with the delivery company CutMy uses. Delivery cost was two thirds of the order price. I would have been far more forgiving if the delivery cost wasn't so absurd and the service so awful. Over priced, over promised, under delivered.

Reply from Cut My
Excellent choice of product, quick delivery and good quality so cannot ask for much more.

Reply from Cut My
Exactly what I wanted, how I wanted, delivered with care, and quickly. Good value for money.

Reply from Cut My
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