Cut My Reviews 21,256

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,717 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are precisely cut to size and meet their specifications, making projects much easier to complete. The ordering process is often described as simple and efficient, with many appreciating the ease of customization and the helpfulness of the technical view. Reviewers also highlight the excellent delivery service, with products arriving promptly, well-packaged, and often ahead of schedule, ensuring items are safe during transit. However, some customers experienced issues with product accuracy, noting incorrect sizing or defects upon arrival, and a few also reported problems with delivery delays or damaged items. There were also instances where orders were not dispatched as promised or faced significant delays, leading to inconvenience.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the precise cutting and good quality of items... See more

Quality

Consumers find quality to be positive, with many reviewers praising the precise cutting and high quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and speedy delivery... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, simple, and... See more

Service

People report positive experiences with service, often describing it as first-class, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when... See more

Company replied

Rated 5 out of 5 stars

Never ever had to to have a custom sheet of plastic cut to size with well placed hole for an air conditioning unit exhaust…. But these guys nailed it. Designed by me using an intuitive app on their we... See more

Company replied

Rated 5 out of 5 stars

I've ordered from Cut My 3 times now and couldn't be happier with the pieces, the price and the delivery speed. It's been so handy just ordering exact measurements so I can get jobs done myself withou... See more

Company replied

Rated 5 out of 5 stars

Instructions online were great. Ordering was efficient and the communication throughout the process was outstanding. We received the items, instructions and tools to put up our perspex glass with t... See more

Company replied


Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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Rated 5 out of 5 stars

Excellent Service

Excellent Service
Recommend...they did exactly as I requested

May 26, 2026
Cut My logo

Reply from Cut My

Hi David,

Thanks for sharing your positive experience with us! It’s wonderful to know that our team delivered exactly what you were looking for.

Kind regards,
Cut My

Rated 5 out of 5 stars

Super products cut perfectly to…

Super products cut perfectly to dimensions. Delivery got delayed but not Cut My fault.
Would recommend their products

May 18, 2026
Cut My logo

Reply from Cut My

Hi Lee,

What a lovely review to receive! It’s fantastic to know that the products were cut perfectly to your dimensions. We understand that delivery delays can be frustrating, but we truly appreciate your understanding and recommendation.

Kind regards,
Cut My

Rated 5 out of 5 stars

Clean cut.top

Clean cut.top . very well packed fast delivery

May 29, 2026
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Reply from Cut My

Hi Steve,

Thanks for your wonderful feedback! We're thrilled to hear that you appreciated the clean cut and efficient delivery — it really makes our day to know that we hit the mark.

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent service excellent product

Excellent service excellent product

April 20, 2026
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Reply from Cut My

Hi there

Thank you for taking the time to share your positive feedback! It’s wonderful to know that both our service and product met your expectations.

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent for portable air…

Excellent for portable air conditioners, reasonable delivery time and good quality velcro fittings.
When in situ it is almost invisible. Love the way you can see the result virtually. It really helped me visualise where to put the hole so that the handle can turn and open through it, as well as position the exhaust duct outside. Plan on a repeat order for the bedroom.

May 29, 2026
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Reply from Cut My

Hi Emm,

Thank you for sharing such wonderful feedback! It’s fantastic to hear that our bespoke fittings worked seamlessly with your portable air conditioner and that you found the delivery time reasonable. We’re particularly pleased that the visualisation tool helped you effectively plan the best placement for your setup; it’s great when our products can make a difference in practical ways. We look forward to your repeat order for the bedroom and are here if you need any assistance along the way!

Kind regards,
Cut My

Rated 5 out of 5 stars

Cut to size I needed

Cut to size I needed, posted with care

May 29, 2026
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Reply from Cut My

Hi Dave,

What a lovely review to receive! We’re thrilled to know that your order was cut to the size you needed and arrived with care. Thank you for your kind words!

Kind regards,
Cut My

Rated 5 out of 5 stars

Small job done well

It was a small job for you, but it was done perfectly and delivered promptly, if a day later than the estimate.

May 29, 2026
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Reply from Cut My

Hi Mark,

Thank you for your wonderful feedback regarding your recent experience with us. It's fantastic to know that even a smaller job was completed to such a high standard and delivered promptly, despite being slightly behind schedule. We truly appreciate your understanding and support.

Kind regards,
Cut My

Rated 5 out of 5 stars

Very pleased

I am very impressed with this company I ordered a non-standard sized cupboard door. It was cut to size and delivered in only a few days. Really user friendly to input the requirements and prompts appear on the website for hinge placements and other cut out options.

May 29, 2026
Cut My logo

Reply from Cut My

Hi Nick,

Thank you for taking the time to leave such a wonderful review! We're thrilled that you found our website user-friendly and that your non-standard sized cupboard door was delivered promptly. It's fantastic to know that the prompts for hinge placements and cut-out options were helpful during your order. Your satisfaction is incredibly important to us, and we're so happy we could meet your needs.

Kind regards,
Cut My

Rated 5 out of 5 stars

Fast service

As usual a easy process of ordering. And very quick delivery.
Great service


May 29, 2026
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Reply from Cut My

Hi Darren,

What a lovely review to receive! We’re thrilled that you found the ordering process easy and enjoyed our quick delivery. Thank you for your support!

Kind regards,
Cut My

Rated 5 out of 5 stars

Good!

Easy to order, sheets were exactly the right size and finished as expected, well packaged and arrived quickly. Recommended.

May 29, 2026
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Reply from Cut My

Hi Fraser,

Thank you for taking the time to leave such a lovely review. It’s fantastic to know that your order was easy and arrived promptly, exactly as you expected. Your recommendation means a lot to us!

Kind regards,
Cut My

Rated 5 out of 5 stars

Very efficient service

Very efficient service, arrived sooner than expected, well wrapped and good quality product

May 28, 2026
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Reply from Cut My

Hi Kreisha,

Thank you so much for your wonderful feedback! We’re thrilled that your order arrived sooner than expected and that the quality met your standards. It’s always our goal to provide exceptional service and products, so it’s heartening to know we hit the mark for you.

Kind regards,
Cut My

Rated 5 out of 5 stars

Very satisfied

Good quality plywood, well cut as I needed some cut-outs and I couldn't have done them as well myself. I have used them twice and very happy with their work.

May 29, 2026
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Reply from Cut My

Hi Ian,

What a lovely review to receive! It's wonderful that you were satisfied with the quality of our plywood and the precision of the cut-outs. Thank you for choosing us twice; we truly appreciate your support and kind words about our craftsmanship.

Kind regards,
Cut My

Rated 4 out of 5 stars

great prices bit expensive on delivery cost

quality great prices great delivery though bit expensive and delivery firm not that good took time to deliver and then didnt look at delivery instructions !

May 29, 2026
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Reply from Cut My

Hi Paul and Mo

Thank you for sharing your feedback with us. It’s wonderful to hear that you found our prices and product quality to your liking! We truly apologise for the issues you experienced with the delivery; we will certainly take your comments on board to improve this aspect of our service.

Kind regards,
Cut My

Rated 5 out of 5 stars

they were very helpful and efficient.I…

they were very helpful and efficient.I received the goods as ordered

May 27, 2026
Cut My logo

Reply from Cut My

Hi there,

What a lovely review to receive! We're thrilled that you found our service helpful and efficient, and that your goods arrived just as you ordered. Your satisfaction is truly important to us, and it's wonderful to hear we could meet your expectations.

Kind regards,
Cut My

Rated 3 out of 5 stars

Very large long heavy desk tops arrived…

Very large long heavy desk tops arrived late and unprotected. No covering no wrapping no nothing in transit. One got dropped during the delivery by one guy . This was a 2 man delivery. You need to ask more questions in the order about access to the property, if I was three stories up with no elevator there would have been an issue. And be aware apparently it says on the website of the product is heavier than a certain amount you are required to help the delivery driver bring it into the property! The lady at customer service was good and the product is good but the delivery, no protection or packaging iis shocking.

May 29, 2026
Cut My logo

Reply from Cut My

Hi there,

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered during delivery and appreciate your feedback regarding the lack of protection for your desk tops. We typically rely on our in-house courier, Stream, for larger orders as we trust them to handle our products with care; however, it’s clear that this situation fell short of our standards.

We are glad to hear that Abigail was able to assist you and has processed a partial refund—your comments have also been communicated to management for review.

If there's anything more we can do to enhance your experience, please don’t hesitate to reach out directly.

Kind regards,
Cut My

Rated 5 out of 5 stars

Good service

Good service. Prompt delivery.

May 26, 2026
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Reply from Cut My

Hi there

What a lovely review to receive! We're thrilled that you enjoyed our service and appreciated the prompt delivery. Your satisfaction means the world to us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Easy

Simple, quick and very well packaged.

May 28, 2026
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Reply from Cut My

Hi Sarah,

Thank you so much for your kind words about your experience with us. It's wonderful to hear that everything was simple and well packaged — we always aim to make the process as smooth as possible!

Kind regards,
Cut My

Rated 5 out of 5 stars

Super fast service and accurate in…

Super fast service and accurate in every detail - many thanks

May 28, 2026
Cut My logo

Reply from Cut My

Hi there

Thank you so much for your kind words about our service! It's wonderful to hear that everything was accurate and delivered swiftly. We truly appreciate your feedback and hope to assist you again in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

The replacement greenhouse panels were…

The replacement greenhouse panels were a perfect fit and is much safer than normal glass.
Delivery was quick and the customer support was great!
I wouldn't hesitate to use them again.

May 13, 2026
Cut My logo

Reply from Cut My

Hi Phil,

What a lovely review to receive! It’s fantastic to hear that the replacement greenhouse panels fit perfectly and that you found them safer than normal glass. Thank you for highlighting our quick delivery and customer support — we strive to make every experience a great one.

Kind regards,
Cut My

Rated 3 out of 5 stars
Cut My logo

Reply from Cut My

Hi Geoff,

Thank you for sharing your thoughts on the colour of the dark blue. We do recommend ordering a sample to see how it looks in your space, as lighting can affect its appearance.

If you could send us some photos, we’d like to investigate further to ensure our listings are accurate.

Kind regards,
Cut My

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