Cut My Reviews 21,241

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,717 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are precisely cut to size and meet their specifications, making projects much easier to complete. The ordering process is often described as simple and efficient, with many appreciating the ease of customization and the helpfulness of the technical view. Reviewers also highlight the excellent delivery service, with products arriving promptly, well-packaged, and often ahead of schedule, ensuring items are safe during transit. However, some customers experienced issues with product accuracy, noting incorrect sizing or defects upon arrival, and a few also reported problems with delivery delays or damaged items. There were also instances where orders were not dispatched as promised or faced significant delays, leading to inconvenience.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the precise cutting and good quality of items... See more

Quality

Consumers find quality to be positive, with many reviewers praising the precise cutting and high quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and speedy delivery... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, simple, and... See more

Service

People report positive experiences with service, often describing it as first-class, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when... See more

Rated 5 out of 5 stars

Never ever had to to have a custom sheet of plastic cut to size with well placed hole for an air conditioning unit exhaust…. But these guys nailed it. Designed by me using an intuitive app on their we... See more

Rated 5 out of 5 stars

I've ordered from Cut My 3 times now and couldn't be happier with the pieces, the price and the delivery speed. It's been so handy just ordering exact measurements so I can get jobs done myself withou... See more

Company replied

Rated 5 out of 5 stars

Instructions online were great. Ordering was efficient and the communication throughout the process was outstanding. We received the items, instructions and tools to put up our perspex glass with t... See more

Company replied


Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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Rated 5 out of 5 stars

I need to create some jig templates for…

I need to create some jig templates for my router. The cutmy service delivered accurately the products ordered to the agreed measurements. Overall the service exceeded my expectations.

June 2, 2026
Cut My logo

Reply from Cut My

Hi Stephen,

Thank you for sharing your wonderful feedback with us. We're delighted to know that our service delivered precisely what you needed for your jig templates, and it’s gratifying to hear we exceeded your expectations. If there's anything more we can assist you with in the future, please don't hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Thank you great product swift delivery…

Thank you great product swift delivery .
Easy to install 👍👍

June 2, 2026
Cut My logo

Reply from Cut My

Hi Harry,

What a lovely review to receive! Thank you for your kind words about our product and the swift delivery. It’s fantastic to know that you found it easy to install as well.

Kind regards,
Cut My

Rated 5 out of 5 stars

Easy to order

Easy to order. Measuring guide very useful and the acrylic panels fit perfectly for Air Conditioning Vent.

June 3, 2026
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Reply from Cut My

Hi Cherry,

Thank you so much for your wonderful feedback! We're thrilled to hear that our measuring guide was helpful and that the acrylic panels fit perfectly for your Air Conditioning unit. It's always rewarding to know our customers have a smooth experience.

Kind regards,
Cut My

Rated 5 out of 5 stars

A Product that does what is says on the tin!

Easy to order, keep informed of progress of the order, prompt delivery.

June 3, 2026
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Reply from Cut My

Hi Phil,

What a lovely review to receive! We’re so happy to hear that you found the ordering process easy and appreciated our timely updates. Your satisfaction with our prompt delivery means a lot to us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Good service delivered without fuss

Relatively quick turnaround. Prices seem marginally cheaper than other places though not much in it. Delivery was next day once cut. Works perfectly as a cover for my windows frame to vent my portable a/c hose.

June 3, 2026
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Reply from Cut My

Hi Mark,

Thank you for sharing your wonderful experience with us! It’s fantastic to hear that our quick turnaround and competitive pricing met your expectations. We’re especially pleased that the cover for your window frame works perfectly for venting your portable a/c hose. Your satisfaction is our top priority, and we appreciate you taking the time to review our service.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great service!

May 22, 2026
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Reply from Cut My

Hi there

Thank you so much for your kind words about our service! It's wonderful to know that you had a positive experience with us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Custom cut acrylic panel - great company to do business with.

Custom acrylic panel to accommodate air conditioning unit hose
Easy to navigate and use website
Simple ordering process with easy customisation
Fair price & great to have a click and collect option for those who are local
Good quality product which does exactly what is needed.

June 3, 2026
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Reply from Cut My

Hi Sarah,

Thank you for your wonderful feedback! It’s fantastic to hear that our website was easy to navigate and that you found the ordering process straightforward. We're especially pleased that the custom acrylic panel is serving its purpose perfectly for your air conditioning unit hose. Your appreciation of our click and collect option means a lot, as we love being able to provide convenience for our local customers.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Cut exactly to size

Cut exactly to size. Saved me a lot of work. Awesome service.

June 3, 2026
Cut My logo

Reply from Cut My

Hi Nick,

What a lovely review to receive! We're thrilled that the bespoke measurements worked perfectly for you and saved you time. Thank you for recognising our service — we truly appreciate your support.

Kind regards,
Cut My

Rated 5 out of 5 stars

Perfect

Cut exactly to size ready to go and reasonably quick delivery. Perfect for me, am sure to use again.

June 3, 2026
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Reply from Cut My

Hi there

Thank you for your wonderful feedback! We’re thrilled to hear that your order was cut perfectly to size and delivered promptly. It’s great to know that you found everything just right, and we look forward to serving you again in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

Promptly delivered wood cut correctly…

Promptly delivered wood cut correctly to exact size - great service. Will use agin.

June 3, 2026
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Reply from Cut My

Hi there

What a lovely review to receive! We’re so glad that your wood order was delivered promptly and cut to the exact size you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great service quite exactly to my…

Great service quite exactly to my measurements and delivered very quickly first class five star

June 3, 2026
Cut My logo

Reply from Cut My

Hi there,

What a lovely review to receive — thank you for taking the time to share your experience! We're thrilled that our service met your expectations and that your order arrived quickly. Your satisfaction truly means a lot to us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Exactly as described and packaged great

I ordered two shelves out of MDF to my custom measurements and they came exactly as described. The packaging for shipping was great and ensured there was no damage to them. I'll be using them again when I need something cut.

June 2, 2026
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Reply from Cut My

Hi there,

Thank you so much for taking the time to share your experience with us! It’s fantastic to know that the shelves you ordered were made to your specifications and arrived in perfect condition thanks to our careful packaging. We always strive to ensure our products meet your expectations, and it’s wonderful to hear that we succeeded this time. We look forward to assisting you again when you have more projects in mind!

Kind regards,
Cut My

Rated 5 out of 5 stars

Competitively priced good quality

Competitively priced, Produced exactly to my specifications and well packed for safe delivery.

June 3, 2026
Cut My logo

Reply from Cut My

Hi AJ,

Thank you so much for your wonderful feedback! We’re delighted to know that your order met your specifications perfectly and arrived safely. Your satisfaction means a lot to us, and we appreciate your kind words about our pricing and quality.

Kind regards,
Cut My

Rated 5 out of 5 stars

Always nice when a supplier does…

Always nice when a supplier does exactly what it says on the tin..

I had some perspex panels printed to finish off a 3D printed project and just give it that extra polish.

They arrived spot on, to the mm.

April 9, 2026
Cut My logo

Reply from Cut My

Hi Ian,

Thank you for your fantastic feedback! We're delighted to learn that the perspex panels arrived precisely as you needed them to, adding that special touch to your 3D printed project. It's always our aim to provide exactly what we promise, and knowing we achieved that for you truly makes us proud. Should you need any further assistance or have more projects in mind, please don't hesitate to reach out!

Kind regards,
Cut My

Rated 1 out of 5 stars

Nothing wrong with service

Nothing wrong with service, just the 'glass' look sheet is complete garbage

May 22, 2026
Cut My logo

Reply from Cut My

Hi Matt,

We're disappointed to hear that the glass look sheet did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to understand more about the issue you've encountered. Please feel free to email us with further details so we can assist you better.

Kind regards,
Cut My

Rated 5 out of 5 stars

Perfect Product

Very easy website to use. I needed a new oak coffee table top. I entered the dimensions, picked to get it lacquered. It arrived 3days later. Perfect,no messing around. I fitted it the same day.

June 3, 2026
Cut My logo

Reply from Cut My

Hi Simon,

Thank you for sharing your experience with us. It’s wonderful to know that the process was so straightforward and that your new oak coffee table top arrived promptly and perfectly! We always strive for quick service and quality, so it's fantastic to hear that you fitted it without any hassle on the same day.

Kind regards,
Cut My

Rated 5 out of 5 stars

Happy customer

No issues, lots of communications with order status and product delivered in great condition

May 7, 2026
Cut My logo

Reply from Cut My

Hi Kat,

Thank you so much for your wonderful feedback! It’s fantastic to hear that you received your order in great condition and appreciated the communication about its status. We’re always here to ensure our customers have a seamless experience.

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent - Efficient and Great Value

Instructions online were great. Ordering was efficient and the communication throughout the process was outstanding. We received the items, instructions and tools to put up our perspex glass with the aircon space which fitted perfectly.
Honestly it has been a game changer. The air conditioning fitting through the gap keeps the cool air in, and the hot air out. In this hot climate, I'm extremely thankful for the CutMy team and that they got the product just at the right time!

p.s. I've already recommended your service to others Thank you so much.

June 3, 2026
Cut My logo

Reply from Cut My

Hi Nana,

Thank you so much for your wonderful feedback! It’s fantastic to hear that the ordering process was smooth and that our team’s communication helped make it a seamless experience for you. We’re thrilled to know the perspex glass fits perfectly and has made such a positive impact on keeping your space cool in this warm climate. Your recommendations mean the world to us, and we truly appreciate you spreading the word about Cut My.

Kind regards,
Cut My

Rated 3 out of 5 stars

First delivery wrong product

First delivery wrong product, construction delayed by 7 days.
Second delivery correct product.

June 3, 2026
Cut My logo

Reply from Cut My

Hi John,

Thank you for sharing your experience with us. We're truly sorry to hear that the wrong product was sent initially and that this caused a delay of 7 days. We appreciate your patience while we ensured you received the correct item in the end. If there's anything else we can do to assist you further, please don't hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Very professional sales team

Very professional sales team, polite and friendly aiming to give the customer the best service. Customer experience was excellent, with Megan did what she said she was going to do. Refreshing in this day of computer driven outcomes.
Thank you very much

June 2, 2026
Cut My logo

Reply from Cut My

Hi David,

Thank you so much for your kind words about our sales team! It's wonderful to hear that Megan provided you with excellent service. Your feedback reinforces the efforts we put into ensuring our customers feel valued. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Kind regards,
Cut My

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