I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Never ever had to to have a custom sheet of plastic cut to size with well placed hole for an air conditioning unit exhaust…. But these guys nailed it. Designed by me using an intuitive app on their we... See more
I've ordered from Cut My 3 times now and couldn't be happier with the pieces, the price and the delivery speed. It's been so handy just ordering exact measurements so I can get jobs done myself withou... See more
Company replied
Instructions online were great. Ordering was efficient and the communication throughout the process was outstanding. We received the items, instructions and tools to put up our perspex glass with t... See more
Company replied
Company details
- Do-it-Yourself Shop
- Acrylic Store
- Home Improvement Store
- Plastic Products Supplier
- Plywood Supplier
- Wood Supplier
About Cut My
Written by the company
Who We Are
Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.
We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.
We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.
What We Make
At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.
- Plastic sheets (clear acrylic, coloured, frosted and mirrored)
- MDF, plywood and veneered boards
- Wall panelling kits cut to size
- Shelves
- Desk tops and table top protectors
- Splashbacks
- Replacement windows and secondary glazing
Easy Online Ordering
Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.
Where We’re Based
We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.
Contact us
For Trade & Professionals
We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.
TradeWall Panelling
Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.
Replacement Windows and Glazing
Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.
Shelving
We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.
Table Tops
Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.
Splashbacks
Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.
Contact info
Unit 60, Mackley Industrial Estate, BN5 9XR, Henfield, United Kingdom
- 01903 389024
- info@cutmy.co.uk
- cutmy.co.uk
4.6
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
No issues, lots of communications with order status and product delivered in great condition
May 7, 2026
Reply from Cut My
Hi Kat,
Thank you so much for your wonderful feedback! It’s fantastic to hear that you received your order in great condition and appreciated the communication about its status. We’re always here to ensure our customers have a seamless experience.
Kind regards,
Cut My
Excellent - Efficient and Great Value
Instructions online were great. Ordering was efficient and the communication throughout the process was outstanding. We received the items, instructions and tools to put up our perspex glass with the aircon space which fitted perfectly.
Honestly it has been a game changer. The air conditioning fitting through the gap keeps the cool air in, and the hot air out. In this hot climate, I'm extremely thankful for the CutMy team and that they got the product just at the right time!
p.s. I've already recommended your service to others Thank you so much.
June 3, 2026
Reply from Cut My
Hi Nana,
Thank you so much for your wonderful feedback! It’s fantastic to hear that the ordering process was smooth and that our team’s communication helped make it a seamless experience for you. We’re thrilled to know the perspex glass fits perfectly and has made such a positive impact on keeping your space cool in this warm climate. Your recommendations mean the world to us, and we truly appreciate you spreading the word about Cut My.
Kind regards,
Cut My
First delivery wrong product
First delivery wrong product, construction delayed by 7 days.
Second delivery correct product.
June 3, 2026
Reply from Cut My
Hi John,
Thank you for sharing your experience with us. We're truly sorry to hear that the wrong product was sent initially and that this caused a delay of 7 days. We appreciate your patience while we ensured you received the correct item in the end. If there's anything else we can do to assist you further, please don't hesitate to reach out.
Kind regards,
Cut My
Very professional sales team
Very professional sales team, polite and friendly aiming to give the customer the best service. Customer experience was excellent, with Megan did what she said she was going to do. Refreshing in this day of computer driven outcomes.
Thank you very much
June 2, 2026
Reply from Cut My
Hi David,
Thank you so much for your kind words about our sales team! It's wonderful to hear that Megan provided you with excellent service. Your feedback reinforces the efforts we put into ensuring our customers feel valued. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Kind regards,
Cut My
Reply from Cut My
Hi Heather,
Thank you so much for your kind words about our service! It’s wonderful to know that you had a great experience with us.
Kind regards,
Cut My
Easy to use website & good quality…
Easy to use website & good quality product. When delivered item was packaged well. This has made a big difference/efficacy to air con. Highly recommended & thank you
May 21, 2026
Reply from Cut My
Hi Deborah,
Thank you for your lovely feedback! It’s wonderful to hear that our website was easy to navigate and that you are satisfied with the quality of the product. We're thrilled that the effective packaging made a positive difference in your air conditioning experience.
Kind regards,
Cut My
Reply from Cut My
Hi William,
Thank you so much for your kind words regarding our prompt delivery and product quality. We’re delighted to know that our service met your expectations!
Kind regards,
Cut My
My order has not been received it is…
My order has not been received it is 2weeks late. I contacted you last week and raised a ticket. I have still not received a response. You have taken my payment but provided no product or service. Please advise.
May 29, 2026
Reply from Cut My
Hi Jason,
We're truly sorry to learn about your experience with your order. It’s concerning that the order didn't arrive as expected. We have been in contact via email and it seems that our previous communication appears to have slipped into your spam inbox.
We’ve placed an order for a replacement, and we’re doing everything we can to ensure it reaches you as soon as possible. If you have any further questions or need assistance, please feel free to reach out directly.
Kind regards,
Cut My
It’s was the perfect precise size and…
It’s was the perfect precise size and well packsged
June 2, 2026
Reply from Cut My
Hi there,
Thank you so much for your fantastic feedback. It's wonderful to hear that your order arrived in perfect size and was well packaged. We always strive to ensure our products meet high standards, and it warms our hearts to know you had a great experience with us.
Kind regards,
Cut My
Reply from Cut My
Hi David,
What a lovely review to receive! It’s fantastic to know that your order met your expectations perfectly. Thank you for taking the time to share your experience with us.
Kind regards,
Cut My
Great service and price
Ordered a bespoke size and was delivered as per spec. Simple and easy - would use again.
June 2, 2026
Reply from Cut My
Hi Emma,
Thank you so much for your kind words about our service! It's wonderful to hear that your bespoke order was delivered just as specified and that the process was simple and easy for you. We truly appreciate your feedback and look forward to serving you again in the future.
Kind regards,
Cut My
It was great
It was great. Just too pricey. For something this expensive you could offer free delivery at least. The quality of the order was amazing. But just wish didn't have to pay too much
June 2, 2026
Reply from Cut My
Hi Ashar,
Thank you for your wonderful feedback! It’s fantastic to know that you were impressed with the quality of your order. We understand your concerns regarding pricing and delivery costs, and we truly appreciate your input on this matter.
Kind regards,
Cut My
Unfortunately the boards had come deep…
Unfortunately the boards had come deep scratches on them so I had to get someone to fill and respray .
So due to my skills of adapt and over come I made it work but left m financially out of pocket.
June 1, 2026
Reply from Cut My
Hi Malcolm,
Thank you for sharing your experience with us. We're genuinely sorry to learn about the deep scratches on your boards, and we understand how frustrating that must have been. Had we received any photos, we would have been more than happy to replace them at no extra cost to you. We appreciate your adaptability in resolving the issue, but it's unfortunate that this left you out of pocket.
If there’s anything further we can assist you with or if you wish to discuss this matter more, please do not hesitate to reach out.
Kind regards,
Cut My
Delivered on time ,well package and…
Delivered on time ,well package and exact measurements
June 1, 2026
Reply from Cut My
Hi Keila,
Thank you for taking the time to share your wonderful feedback! It's fantastic to hear that your order was delivered on time, well packaged, and that the measurements were spot on.
Kind regards,
Cut My
Cut exactly to sizes required and…
Cut exactly to sizes required and delivered within a few days, in excellent quality packaging.
June 2, 2026
Reply from Cut My
Hi Steve,
What a lovely review to receive! We're thrilled that your order was cut to the exact sizes you needed and that it arrived promptly in excellent packaging. Your satisfaction is our priority, and your feedback truly brightens our day.
Kind regards,
Cut My
Very good service,prompt delivery and…
Very good service,prompt delivery and measurements were very accurate. Would recommend anytime.
June 2, 2026
Reply from Cut My
Hi Sharon,
Thank you for your wonderful feedback! We’re so happy to hear that you found our service to be prompt and the measurements accurate. Your recommendation means a lot to us, and we’re grateful for your support.
Kind regards,
Cut My
Reply from Cut My
Hi Linda,
Thank you so much for your wonderful feedback! We're thrilled to learn that you found our service accurate, quick, and of high quality — it truly means a lot to us.
Kind regards,
Cut My
I've ordered twice
I've ordered twice. Samples haven't arrived twice, and no one answers the phone. And I'm several dozen pounds poorer and have an angry customer. No more!
June 22, 2026
Unprompted review
Reply from Cut My
Hi Iks,
We’re truly sorry to learn about the difficulties you’ve faced with your orders. Unfortunately, we can’t find any phone records from the number associated with your order, which may be due to an outside-of-hours call. I have just sent you an email to ask for information such as your second order number, so I can assist you in resolving this matter promptly.
Kind regards,
Tanya
Cut My
They just do a great job
They just do a great job. Wide range of options and quick delivery.
June 2, 2026
Reply from Cut My
Hi Eileen,
What a lovely review to receive! We’re so grateful for your kind words about our wide range of options and quick delivery. It's wonderful to know that you were satisfied with your experience.
Kind regards,
Cut My
Second time using them
Second time using them. Very good service. Quick postage and quality product
June 2, 2026
Reply from Cut My
Hi Michael,
Thank you for your fantastic feedback! It’s wonderful to hear that you’ve enjoyed our quick service and the quality of our products once again. Your support means a lot to us, and we look forward to serving you in the future.
Kind regards,
Cut My
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