Cut My Reviews 21,253

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,717 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are precisely cut to size and meet their specifications, making projects much easier to complete. The ordering process is often described as simple and efficient, with many appreciating the ease of customization and the helpfulness of the technical view. Reviewers also highlight the excellent delivery service, with products arriving promptly, well-packaged, and often ahead of schedule, ensuring items are safe during transit. However, some customers experienced issues with product accuracy, noting incorrect sizing or defects upon arrival, and a few also reported problems with delivery delays or damaged items. There were also instances where orders were not dispatched as promised or faced significant delays, leading to inconvenience.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the precise cutting and good quality of items... See more

Quality

Consumers find quality to be positive, with many reviewers praising the precise cutting and high quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and speedy delivery... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, simple, and... See more

Service

People report positive experiences with service, often describing it as first-class, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when... See more

Rated 5 out of 5 stars

Never ever had to to have a custom sheet of plastic cut to size with well placed hole for an air conditioning unit exhaust…. But these guys nailed it. Designed by me using an intuitive app on their we... See more

Rated 5 out of 5 stars

I've ordered from Cut My 3 times now and couldn't be happier with the pieces, the price and the delivery speed. It's been so handy just ordering exact measurements so I can get jobs done myself withou... See more

Company replied

Rated 5 out of 5 stars

Instructions online were great. Ordering was efficient and the communication throughout the process was outstanding. We received the items, instructions and tools to put up our perspex glass with t... See more

Company replied


Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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1-star

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Rated 4 out of 5 stars

It was great

It was great. Just too pricey. For something this expensive you could offer free delivery at least. The quality of the order was amazing. But just wish didn't have to pay too much

June 2, 2026
Cut My logo

Reply from Cut My

Hi Ashar,

Thank you for your wonderful feedback! It’s fantastic to know that you were impressed with the quality of your order. We understand your concerns regarding pricing and delivery costs, and we truly appreciate your input on this matter.

Kind regards,
Cut My

Rated 3 out of 5 stars

Unfortunately the boards had come deep…

Unfortunately the boards had come deep scratches on them so I had to get someone to fill and respray .
So due to my skills of adapt and over come I made it work but left m financially out of pocket.

June 1, 2026
Cut My logo

Reply from Cut My

Hi Malcolm,

Thank you for sharing your experience with us. We're genuinely sorry to learn about the deep scratches on your boards, and we understand how frustrating that must have been. Had we received any photos, we would have been more than happy to replace them at no extra cost to you. We appreciate your adaptability in resolving the issue, but it's unfortunate that this left you out of pocket.

If there’s anything further we can assist you with or if you wish to discuss this matter more, please do not hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Delivered on time ,well package and…

Delivered on time ,well package and exact measurements

June 1, 2026
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Reply from Cut My

Hi Keila,

Thank you for taking the time to share your wonderful feedback! It's fantastic to hear that your order was delivered on time, well packaged, and that the measurements were spot on.

Kind regards,
Cut My

Rated 5 out of 5 stars

Cut exactly to sizes required and…

Cut exactly to sizes required and delivered within a few days, in excellent quality packaging.

June 2, 2026
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Reply from Cut My

Hi Steve,

What a lovely review to receive! We're thrilled that your order was cut to the exact sizes you needed and that it arrived promptly in excellent packaging. Your satisfaction is our priority, and your feedback truly brightens our day.

Kind regards,
Cut My

Rated 5 out of 5 stars

Very good service,prompt delivery and…

Very good service,prompt delivery and measurements were very accurate. Would recommend anytime.

June 2, 2026
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Reply from Cut My

Hi Sharon,

Thank you for your wonderful feedback! We’re so happy to hear that you found our service to be prompt and the measurements accurate. Your recommendation means a lot to us, and we’re grateful for your support.

Kind regards,
Cut My

Rated 5 out of 5 stars

High quality

Accurate, quick, good quality, good value

May 21, 2026
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Reply from Cut My

Hi Linda,

Thank you so much for your wonderful feedback! We're thrilled to learn that you found our service accurate, quick, and of high quality — it truly means a lot to us.

Kind regards,
Cut My

Rated 1 out of 5 stars

I've ordered twice

I've ordered twice. Samples haven't arrived twice, and no one answers the phone. And I'm several dozen pounds poorer and have an angry customer. No more!

June 22, 2026
Unprompted review
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Reply from Cut My

Hi Iks,

We’re truly sorry to learn about the difficulties you’ve faced with your orders. Unfortunately, we can’t find any phone records from the number associated with your order, which may be due to an outside-of-hours call. I have just sent you an email to ask for information such as your second order number, so I can assist you in resolving this matter promptly.

Kind regards,
Tanya
Cut My

Rated 5 out of 5 stars

They just do a great job

They just do a great job. Wide range of options and quick delivery.

June 2, 2026
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Reply from Cut My

Hi Eileen,

What a lovely review to receive! We’re so grateful for your kind words about our wide range of options and quick delivery. It's wonderful to know that you were satisfied with your experience.

Kind regards,
Cut My

Rated 5 out of 5 stars

Second time using them

Second time using them. Very good service. Quick postage and quality product

June 2, 2026
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Reply from Cut My

Hi Michael,

Thank you for your fantastic feedback! It’s wonderful to hear that you’ve enjoyed our quick service and the quality of our products once again. Your support means a lot to us, and we look forward to serving you in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

Highly recommended

Absolutely spot on!!!
Highly satisfied with the size and material quality
Well packed.

June 2, 2026
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Reply from Cut My

Hi there,

What a lovely review to receive! We're thrilled that you're satisfied with the size and material quality of your order, as well as the careful packing. Your positive feedback truly brightens our day.

Kind regards,
Cut My

Rated 5 out of 5 stars

The service was first class order was…

The service was first class order was exactly what I asked for and delivery was prompt and delivered with care

June 2, 2026
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Reply from Cut My

Hi there,

Thank you so much for your kind words about your recent experience with us. It's wonderful to hear that the service was first class and that your order arrived exactly as you hoped — we always aim for prompt and careful delivery.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great product

Great product, exactly as ordered.

May 21, 2026
Cut My logo

Reply from Cut My

Hi Colin,

Thanks for taking the time to share your thoughts! We're thrilled that you received exactly what you ordered and that you're satisfied with your product.

Kind regards,
Cut My

Rated 4 out of 5 stars

The wood was fine

The wood was fine. The delivery service i will rate as 1 as it was left outside in the pouring rain. Was not happy.

June 2, 2026
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Reply from Cut My

Hi Justine,

Thank you for taking the time to share your thoughts with us. We're so pleased to hear that you were satisfied with the quality of the wood. However, we truly apologise for the delivery experience and understand how frustrating it must have been to find it left in the rain. If there's anything we can do to assist further, please don’t hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Easy website

Easy website, rapid delivery

May 21, 2026
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Reply from Cut My

Hi Simon,

What a lovely review to receive! We're thrilled you found our website easy to use and that your order arrived quickly. Your satisfaction drives us to keep improving.

Kind regards,
Cut My

Rated 5 out of 5 stars

Good quality with fast delivery

Good quality with fast delivery - highly recommended

May 21, 2026
Cut My logo

Reply from Cut My

Hi Lorraine,

Thank you so much for your fantastic feedback! It’s wonderful to hear that you appreciated the quality and speedy delivery of your order.

Kind regards,
Cut My

Rated 5 out of 5 stars

Good product

Good product , very well packaged , good delivery service and unbelievable price . This is a genuine review honestly this company has got everything spot on buy with confidence.

June 2, 2026
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Reply from Cut My

Hi Bob,

What a lovely review to receive! Thank you for your kind words about the product quality and our delivery service. We're thrilled that you felt everything was spot on and appreciate your confidence in us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent all round experience.

User friendly website.Speedy delivery.Excellent all round experience.

June 1, 2026
Cut My logo

Reply from Cut My

Hi Michael,

What a lovely review to receive! We’re thrilled that you found our website user-friendly and appreciated the speedy delivery. Your satisfaction really means a lot to us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Precision Cut and Well Packaged

The mdf sheets were the exact size I requested and were extremely well packaged. Will use them again.

May 28, 2026
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Reply from Cut My

Hi George,
Thank you for taking the time to share your positive experience with us. It’s wonderful to know that the MDF sheets were precisely what you needed and that they arrived well packaged. We look forward to serving you again in the future!

Kind regards,
Cut My

Rated 5 out of 5 stars

Perfect

Perfectly cut, sturdy material.

June 2, 2026
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Reply from Cut My

Hi Natalie,

What a lovely review to receive! We’re so pleased that you found our material sturdy and the cuts perfect. Thank you for sharing your wonderful experience with us.

Kind regards,
Cut My

Rated 5 out of 5 stars

My Perspex sheet cut perfectly to size…

My Perspex sheet cut perfectly to size is fantastic.. so pleased with my colour choice, the quality and the customer service young lady who helped me place my order.

May 21, 2026
Cut My logo

Reply from Cut My

Hi Vivienne,

Thank you for sharing your wonderful feedback! It's fantastic to know that your Perspex sheet was cut perfectly to size and that you're pleased with both the quality and your colour choice. We’re also glad to hear you had a great experience with our customer service; it truly makes our day to know we can help.

Kind regards,
Cut My

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