CVP.com - Studley Reviews 280

TrustScore 5 out of 5

4.8

Priory Mill, Castle Road, B80 7AA Studley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've now ordered from CVP multiple times and without fail all of my equipment / orders were delivered on time without any damage or any items missing from boxes. I've also been finding myself making t... See more

Rated 5 out of 5 stars

I recently pre-ordered the new BenQ monitor for Mac which I have taken delivery of today. CVP were great from start to finish… their customer service is swift, efficient and friendly. Couldn’t be happ... See more

Rated 5 out of 5 stars

I all ways receive the order quickly. My only gripe is the web site search is becoming less usefully, this was always a big plus and why I like using CVP but now if I want to look for v lock battlies... See more

Rated 5 out of 5 stars

Good product and communication. One small thing but feel the whole item was overpackaged. I could order an ancient Ming dynasty vase and it would come with less protection. However, this is prob... See more


Company details

  1. Photo Shop
  2. Camera Repair Shop
  3. Camera Store
  4. Cinema Equipment Supplier
  5. Video Camera Repair Service
  6. Video Equipment Repair Service

About CVP.com - Studley

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

Contact us

Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

  • Priory Mill, Castle Road, B80 7AA, Studley, England, United Kingdom

  • +44 1527 854 222

4.8

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good service

Great speed and efficient website

January 26, 2025
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Andre,

Many thanks for buying your Rode VXLR+ Adaptor from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that you experienced good service when ordering with us, and that you found our website was efficient!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Superb!

WOW!! Found this company searching for a microphone shock mount and I'm so glad I did. They're super efficient with communications second to none. On top of that, they were the best price I could find.
Thank you :)

January 23, 2025
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Tim,

Many thanks for buying your SmallRig microphone mount from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that you found us and had a positive experience with our efficient customer service communications!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Rapid response and delivery next day

Rapid response and delivery next day. One part of delivery was noted as not available at time of purchase but was delivered as soon it became available a few days later and express posted free of charge.
Excellent prompt service.

January 20, 2025
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear John,

Many thanks for buying your Rodecaster from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that you were happy with our rapid response and delivery!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Gave them a call before ordering to…

Gave them a call before ordering to check item was in stock.
Came immediately and was exactly as described.

January 20, 2025
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear James,

Many thanks for buying your Amaran 200x & light box from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that the ordering process went smoothly and that your order arrived as expected!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

I can never fault CVP

I can never fault CVP. It's site is so easy to use but more than that the customer service is always quick, useful and straight to it.

Huge thank you to Andy today for helping me sort out (a problem I created!) with delivery locations.

January 17, 2025
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Rowan,

Many thanks for buying your Amaran F22 & cables from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that Andy assisted in helping resolve your delivery location issue! And that you found our website easy to use and our customer service consistently useful and efficient!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Fantastic service!

This was my first time dealing with CVP and I can now say that it won’t be my last.
I managed to find a Fuji X100VI in stock here and they attempted to deliver next day. Unfortunately, DHL missed the delivery date but CVP went out of their way to arrange delivery before 12 the next day.
Absolutely fantastic service!

January 16, 2025
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Paul,

Many thanks for buying your Fujifilm X100VI from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that your first time ordering with us was a positive experience, and that you were able to find the Fujifilm X100VI in stock. Apologies that the initial delivery was delayed, we’re glad we could step in and help arrange a faster delivery for you!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Piece of Cake

Super easy comms with queries, hassle-free EU purchase, would but again from here

January 15, 2025
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Andrew,

Many thanks for buying your Sonnet Rackmount Enclosure from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that you had a positive experience whilst ordering with us, and that you found communicating with us super easy!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Excellent Service and Reliable Products

I had a fantastic experience with CVP Store! Their customer service is outstanding – the team is knowledgeable, responsive, and genuinely dedicated to helping their customers. I recently purchased some equipment, and the entire process was seamless, from placing the order to receiving the product.

The quality of the items is top-notch, and they offer an impressive range of professional-grade equipment. Shipping was prompt, and the packaging ensured everything arrived in perfect condition.

What I appreciate most is their transparency and willingness to keep customers informed, especially regarding stock availability and delivery timelines. It’s clear that CVP Store values their customers and strives to deliver the best experience.

I highly recommend CVP Store to anyone in need of professional filmmaking gear – they are a trusted partner in the industry!

January 15, 2025
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Fiezra,

Many thanks for buying your Arri cable from CVP and for taking the time to leave us a positive/5* service review.

Its great to know that you appreciated our customer service, product quality, and seamless ordering process. Our team work hard to provide technical and responsive support, and it’s rewarding to know that this resulted in a positive experience for you whilst ordering with us!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Excellent Responses

I’ve used CVP on several occasions as a trusted company. The item I ordered was on backorder, awaiting delivery from the supplier. The customer service team responded to all my messages with clear and helpful information. Called and spoke with team who were able to advise in advance of me ordering. Once available, the item was delivered promptly and efficiently. Excellent response and service.

January 10, 2025
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear David,

Many thanks for buying your Fujifilm X100V from CVP and for taking the time to leave us a positive/5* service review.

We're glad you felt our communication was clear and sufficient! And that the team offered excellent customer service throughout.

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Found the foam insert I needed.

Was able to find just the piece of replacement foam I needed without buying all the other inserts. Came promptly, fits perfectly. Thank you.

January 13, 2025
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Customer,

Many thanks for buying your Peli lid foam from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you were able to find exactly what you needed, with prompt next day delivery!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Good item, fair price, and quick delivery

I bought the Polar Pro ‘divemaster’ filters for my GoPro Hero 13 Black, which are quite difficult to get for some reason. I managed to find them from CVP at a good price and they were delivered promptly. All good, thank you

January 9, 2025
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Kevin,

Many thanks for buying your Polar Pro filter kit from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you managed to find what you were looking for, and for a good price!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Package is perfect!

Package is perfect!

Thanks a lot!

December 24, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Kevin,

Many thanks for buying your Sennheiser items from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you had a positive experience whilst ordering with us, and received the 'perfect package' in good time!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

The ordering was straight-forward and…

The ordering was straight-forward and delivery was quick. No issues

December 17, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Jane,

Many thanks for buying your C-stand from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that the ordering process was simple, and your goods were delivered promptly!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Always helpful advice and excellent…

Always helpful advice and excellent customer service. Very fast delivery service too. Well done guys

December 16, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Alan,

Many thanks for buying your Sennheiser XLR Base set from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that the team offered excellent customer service, and were able to assist and advise you!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Outstanding service

Outstanding customer service and personal email notification after dispatch. Extremely well packaged. Cheapest price with price guarantee on the market with free next-day shipping

December 15, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Laszlo,

Many thanks for buying your Blackmagic Speed Editor from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that our team delivered outstanding customer service! And that the parcel was well-packaged in our eco-friendly packaging!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Happy first time customer

Happy first time customer - excellent service and great communication.

December 10, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Christine,

Many thanks for buying your Blackmagic Ultrastudio 4k mini from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you had a positive experience whilst ordering with us for the very first time!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Professionals at the best price price!

Professionals at the best price price I could find.

I was introduced to CVP by my videographer who had been using CVP for years. He found the product I was looking for and like any good internet shopper, I did my looking around. Not only was the price better, the buying experience is too. All products arrived promptly with regular updates. Thank you so much.

December 9, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Nin,

Many thanks for buying your Hollyland Lark and Rode case from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you orderered with us under recommendation from your videographer! And that all goods were received promptly, resulting in an overall positive experience!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

I always use CVP

I always use CVP. Best in the business. Very fast delivery, Great prices and excellent customer service. Top Site.

November 27, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi James,

Many thanks for buying your Blackmagic DaVinci Resolve Speed Editor from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you had an excellent experience whilst ordering with us!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 1 out of 5 stars

No pre-paid return for damaged goods

I was sent a non-functioning item. I received no human contact for a return or offer of any pick up or a pre-paid label. Just an automated response with an address slip I have to print and somehow find a way to return it myself at my expense?

November 25, 2024
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Matt,

Many thanks for taking the time to leave us a service review.

I have contacted our returns team to arrange collection of the defective item from you. It seems that the label was sent via our returns portal as default. My apologies for the inconvenience caused.
I have reached out via email and phone, please feel free to get in touch via 01527 851858.

Thanks again, we appreciate your business.

Kind regards,
Melissa

Rated 5 out of 5 stars

Great service again from CVP.

Great service again from CVP.
Thank you very much.

November 21, 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Robert,

Many thanks for buying your Rode Wireless Pro from CVP and for taking the time to leave us a positive/5* service review.

It's good to know that you experienced great service when ordering with us again!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

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