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Cartridge World Cyprus - Limassol 2 Reviews 73

TrustScore 4.5 out of 5

4.7

66, Grivas Digeni, 3101 Limassol, CY


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See what reviewers are saying

Rated 4 out of 5 stars

I've been working with Cartridge World for a long time. They have a good selection. The website is quite user-friendly. It's great that you can order home delivery. However, there are sometimes issues... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very responsive team. A special thank you to our account representative, Andri Theodorou for her outstanding support, speedy responses and professional approach to date. Any quer... See more

Company replied

Rated 4 out of 5 stars

As always great service and value. Every little but saved is a big help these days. However I was told there would be a delay of a week or so, in getting the paper I ordered. So when I collected my ca... See more

Company replied

Rated 5 out of 5 stars

SO believe it or not, but the manager of the branch *ACTUALLY* read the all the reviews and in my case, personally, reply on them - by phone. Although that I got wrong item, I still happy and please... See more

Company replied


Company details

  1. Office Supplies Store
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Pen Store
  5. Printer and Scanner Store
  6. Toner Cartridge Supplier

Written by the company

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Contact info

  • 66, Grivas Digeni, 3101, Limassol, Cyprus

  • 25 814 747

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I ordered new printer inks online.

I ordered new printer inks over the Orthodox Easter break and the inks still arrived first thing Tuesday morning!
I had a call from the delivery guy and a follow up with a text to let me know that as I wasnt in, he left the inks where I had suggested.
CWC never fail to impress me. I have used them for over 20yrs and they have never become complacent. The customer always comes first. Why go anywhere else!
Thanks CWC.

April 13, 2023
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Joy
Thanks for your unswerving loyalty, one of first and most long standing customers. Your business and kind review are most appreciated.
Thank you.
Best regards
Duncan

Rated 5 out of 5 stars

Great service

Good prices, friendly service! I was offered very helpful advice.
Great experience

February 28, 2023
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Maria
Thanks that is great to hear.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.

Rated 5 out of 5 stars

I have ordered refill ink for my Epson…

I have ordered refill ink for my Epson printers twice now and have been very happy with the service. Cartridge world were very helpful and called when the ink arrived. I would definitely recommend them.

February 23, 2023
Unprompted review
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Katharine
That is great to hear, thank you!
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.

Rated 5 out of 5 stars

Excellent service

February 6, 2023
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Katerina
Thanks for your review, we appreciate your serving your business SEATEC MARINE SERVICES LTD.
Best Regards
Duncan Glover - Managing Director

Rated 5 out of 5 stars

Professional service

Professional service, fast feedback, quick delivery

January 30, 2023
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Julia
Thanks for your feedback. Appreciated.
Best Regards
Duncan Glover - Managing Director

Rated 4 out of 5 stars

As always great service and value

As always great service and value. Every little but saved is a big help these days. However I was told there would be a delay of a week or so, in getting the paper I ordered. So when I collected my cartridges, I told the lady to cancel the paper, As I had got some from elsewhere. 20 minutes after I left the shop. The Manager phoned to say the paper was in. I don't need the paper.

December 28, 2022
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Reply from Cartridge World Cyprus - Limassol 2

Hi Graham
Our paper supplier had previously informed us of their Xmas closure period, but when your order arrived our team found a way to get it for you. No worries, that's OK
Happy New Year!
Best Regards
Duncan Glover
Managing Director

Rated 5 out of 5 stars

Fast delivery and excellent communication

Very fast delivery and excellent communication on delivery details and verification for courier arrival, unlike other deliveries that just call saying "im outside your house" when you might have been away

December 22, 2022
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Athos
Great to hear appreciation about the lengths our drivers go to. Thank you and Happy New Year.
Best Regards
Duncan Glover
Managing Director

Rated 5 out of 5 stars

Good service as always

Good price, speedy delivery. Good service as always.

December 10, 2022
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Thanks Anne we appreciate your business.
Best Regards
Duncan Glover - Managing Director

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Received a call a few hours after placing my order to communicate the exact date the order would be arriving and confirm that the hour at which it was expected to arrive was ok from my side.

November 27, 2022
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Timotheos
Thanks for sharing your experience. We look forward to serving you again.
Best Regards
Duncan Glover - Managing Director

Rated 5 out of 5 stars

SO believe it or not

SO believe it or not, but the manager of the branch *ACTUALLY* read the all the reviews and in my case, personally, reply on them - by phone.
Although that I got wrong item, I still happy and please from the service and it's quality. As an old client, I will keep purchase from them, because סf these services.

June 27, 2022
Unprompted review
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Meni
Thanks for your understanding and kind comments.
We appreciate your business.
Best Regards
Duncan Glover - Managing Director

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line and quick delivery to the door

May 11, 2022
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Wayne
Thanks for your feedback which is most appreciated. I will pass on to our team in Paralimni.
Best regards
Duncan Glover - MD

Rated 5 out of 5 stars
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Marina
Thanks for the review. Glad to hear our team in Limassol impressed you.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.

Rated 5 out of 5 stars

EXEMPLARY CUSTOMER SERVICE

I recently had two ageing laptops upgraded from Windows 10 to Windows 11 at the Grivas Digeni store in Limassol. The standard of service I received was exemplary and the store manager, Floris Theodoulou, must be commended for his customer service skills. He demonstrated patience, technical expertise and good communication by keeping me informed throughout the process. It was a pleasure doing business there.

March 28, 2022
Unprompted review
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Marc
Now that is a great review to receive! Thank you. I will pass on your appreciation to Floris.
Best Regards
Duncan Glover - Managing Director

Rated 5 out of 5 stars
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Joshua
Thanks for your repeat business.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.

Rated 5 out of 5 stars

Brilliant service

Brilliant service
Fast delivery and great customer communication.

February 10, 2022
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Ron
Thanks that is great to hear.
Best Regards
Duncan Glover - Managing Director
We appreciate if you can return your empties. Help us Reuse single-use plastics!

Rated 5 out of 5 stars

Quick

Fine, quick, comfort service

February 1, 2022
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Oleksii
Great to have you as a customer, we value your business.
We appreciate if you can return your empty toners. Help us Reuse single-use plastics!
Best Regards
Duncan Glover - Managing Director

Rated 5 out of 5 stars

I am very happy with their service

I am very happy with their service, they are prompt for online purchase, in the shop they are ready to help and advise! Keep the excellent work!

January 29, 2022
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Misha
Thanks that is great to hear, I will pass on to Floris and Gavin.
Best Regards
Duncan Glover - Managing Director

Rated 5 out of 5 stars
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Maria
Thanks that is great to hear.
Best Regards
Duncan Glover - Managing Director
P.S. Do please continue to return your empties for reuse/recycling.

Rated 5 out of 5 stars

Probably the most reliable customer…

Probably the most reliable customer service company in the whole of Cyprus.

September 26, 2021
Cartridge World Cyprus - Limassol 2 logo

Reply from Cartridge World Cyprus - Limassol 2

Hi Eric
Thanks most appreciated! High praise indeed.
Still enjoying putting our customers first in our 20th year!
Best Regards
Duncan Glover - Managing Director

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