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Cartridge World Cyprus Reviews 1,647

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their quality and value. The delivery service is frequently mentioned for its speed and efficiency, with many appreciating the prompt arrival of their orders. Reviewers also commend the staff for being friendly, professional, and very helpful, making the overall service experience excellent. However, some customers experienced issues with their orders, including incorrect deliveries or items not being supplied. A few people also noted difficulties with the website, citing lag issues and problems with order history or stock coherence. Additionally, some encountered problems with products not being recognized by their printers or occasional delivery issues.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the good value and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Consumers generally find the ordering process to be positive. Many appreciate the ease of ordering, quick... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more

Company replied

Rated 5 out of 5 stars

was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more

Company replied

Rated 5 out of 5 stars

Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more

Company replied

Rated 5 out of 5 stars

'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more

Company replied


Company details

  1. Office Supplies Store
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Pen Store
  5. Printer and Scanner Store
  6. Toner Cartridge Supplier

Written by the company

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick delivery / service

Quick delivery

April 13, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Derek,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Great overall

Responsive customer service, products shipped within same day of the order and arrived shortly, well packed and as advertised.

April 9, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Koray,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Quick and clean!

Fast delivery

April 5, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Michael,
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

I tested out the new resin, Jamg He. Good stuff

I tested out the new resin for my Resin 3D printer. It was a new brand for me, Jamg He. I had the strong version.
Nice, good stuff. Easy to print with, pretty strong (ABS like) and it all came out smooth.
The white is not white, but cream coloured, but this is the case with all resins.
All in all, I like it and will use a lot more of this resin.

March 20, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Lykle,
Thank you for your review. Great to hear you were happy with your purchase! Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Quick and good service

Quick and good service. Will come back.

April 2, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Ulf,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Had some issues with the order (wrong…

Had some issues with the order (wrong part sent) HOWEVER, the service and speed was great.

I was not expecting such good service, they called me to help (I did not have to chase them!)

Correct part was sent the next day, received and swapped. honestly it was a good example of why it's easier to deal with companies in Cyprus.. (if they're good!)

April 4, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Aidan,
Many thanks for your kind review.
We always try our best to provide qualitative service to our customers. Your positive feedback is much appreciated. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Fast response and great delivery guy.

Fast response and great delivery guy.

April 3, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Hielda,
Thank you for the positive review. Great to hear you were happy with our response and delivery.
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

My order was promptly and correctly…

My order was promptly and correctly filled and delivered, thank you.

March 26, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Anne,
We are pleased to hear that you were satisfied with your order and delivery service. Hope to see you shopping with us again!
Kind regards,
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Great service and value

Great service and value

March 26, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Derek,
Thanks for your review. Great to hear you were happy with our service and value. Hope to see you shopping with us again soon!
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

all good

all good
nice customer service

March 19, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Edvard,
We are happy to hear that you were satisfied with our customer service.
Thank you for the positive review.
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Mary,
We are glad to hear that you are happy with our service and delivery. Thank you for leaving a positive review.
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Fast delivery

Anwered all questions, fast delivery

March 19, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Aleksei,
Thank you for the positive review. We are happy to hear that you are satisfied with our service and speed of delivery!
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

As expected.

March 12, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Gyula,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards
Martina Nikolic
Marketing Assistant

Rated 5 out of 5 stars

Thank you for fast and friendly…

Thank you for fast and friendly services, always a pleasure o make an order.

March 6, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Elena,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing assistant

Rated 5 out of 5 stars

Easy to order

Easy to order, delivered quickly, well wrapped. Overall an excellent service.

March 4, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Melanie,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing assistant

Rated 3 out of 5 stars

The order promised delivery to my home…

The order promised delivery to my home address, which wasn't actioned and I had to go to the local courier offices to pick up my purchase.

March 2, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Steven,
Let me look into this and I will get back to you.
Kind Regards
Margot Glover
Director
Dear Steven,
Please accept my apologies for the inconvenience caused.
To update - I have spoken to my store manager who did indeed action your order to be delivered to your residential adress by ACS.We will be making our own complaint to the courier company because this is not the service you requested for you.
Where we can we like to deliver ourselves but this is not always possible and so we sometimes have to use a courier company.
Unfortunately in this instance it did not meet our high standard of service.
Hope you will shop with us again and give us a chance to do better!
Kind Regards,
Margot

Rated 1 out of 5 stars

No service!

I placed my order on March 6 and I am still waiting for it. Apparently an attempt was made to deliver on Saturday but when I got to the phone it stopped ringing and call back was refused.its now midday on March 11 and I'm still waiting.

March 6, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Sylvia,
Further to our telephone conversation i would like to reiterate my apologies for the service provided by the courier company who did not respond to your call back.
I understand you received the ink cartridge earlier today and would like to reassure you of our commitment to providing an exemplary service in the future.
kind regards
Margot Glover
Director

Rated 5 out of 5 stars

Excellent

Once again excellent fast service.

February 26, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Hi Kenneth,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Margot Glover
Director

Rated 5 out of 5 stars

Great communication fast response fast…

Great communication fast response fast delivery

February 19, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Hi Angelos,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Margot Glover
Director

Rated 5 out of 5 stars

Professional

Good price. Very quick response and professional customer service.

February 23, 2024
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Hanne,
Thank you for your kind review.
Delighted you were pleased with the customer experience provided by our team!
Kind regards,
Margot Glover
Director

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