Did a quote, received a call from a lady called Sam, who patiently took me through everything that was required and could not have been more kind, helpful and understanding. She arranged a price ma... See more
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See what reviewers are saying
I was involved in a road traffic accident where a car knocked me over as I was riding home from work. So I put a claim into Wiggle as my bike was quite badly damaged from the accident. From start... See more
I had to make a claim after I ran over a screw which embedded itself in my carbon rims. I heard back from Deon in the claims department within 48 hours of submitting my claim and had a solution ju... See more
My current cycle insurers renewal quote had gone up quite a bit after I had made a small amendment so I thought I would shop around. The first quote from Wiggle was a joke! almost double my current in... See more
Company details
About Wiggle Cycle Insurance
Written by the company
Contact info
1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3EN, Portsmouth, United Kingdom
- 0330 016 5113
- contact@cycleinsurance.wiggle.co.uk
- cycleinsurance.wiggle.co.uk
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Zone 3 wetsuit & excellent service
Recently purchased a Zone 3 wetsuit , boots and gloves from Wiggle. All fit perfectly and l relay pleaded with the quality! The ease and speed of service (received my order within 3days) and support from the team has been excellent.
It’s been a great experience!
It’s been a fun, quick, easy and overall great experience changing over my insurance. The team are really helpful and great to get along with. Loads of benefits which my previous provider didn’t offer.it
Excellent service as per usual
I had a lovely chat with Barbara who helped me set up the insurance this time last year, and helped with with renewing it after issues with my credit card meaning that the automatic renewal did not go through.
I purchased Wiggle Cycle Insurance
I purchased third party cycle insurance with Wiggle. You hope you never have to use it, however in July I was knocked off my bike. The insurance cover included a sum for private medical/physiotherapy, which I needed to use. Wiggle customer service has been excellent to enable me to access this. From the first phone call to my claim I can honestly say I can't fault the professional service I received.
Needed to alter my cycle insurance
Needed to alter my cycle insurance. Done without any problems. Very efficient service.
Prompt, no hassle.
Prompt, precise service.
No hassle. Smoooothe, efficient dealing with the query.
As per the sales department- no problems.
Excellent service
Wiggle dealt with my bike insurance query promptly and efficiently. I've always found them to be very helpful and friendly.
What can I say
What can I say! Amazing customer service from start to finish. Great communication and speedy results. Special mention to Oscar who went above and beyond. Thank you so much 10 out of 10
I’ve been with this company for years…
I’ve been with this company for years and they have refused to replace the bicycle that was stolen even though it was secured to railings set in concrete using an approved lock I even gave them CCTV video showing a grinder being used to cut the lock I mean what more could they possibly need to know it’s correct to pay me. What a load of crooks

Reply from Wiggle Cycle Insurance
Barbra was phenomenal in handling my…
Barbra was phenomenal in handling my claim. She resolved this in a matter of days and I'll be on the road again very briefly
Fantastic Customer service!
Fantastic Customer service!
I have been contacting Wiggle Insurance over email and phone for the past few weeks, and talking to their staffs over the phone is so easy and simple to adjust details off my policy! I was genuinely impressed on how efficient it all went and how asking about future potential claims, issues and updates were promptly answered.
I am Happy to give them 5 star rating, as my experience with them has been nothing but great, I do hope that doesn't change :)!
Always helpful & any issues resolved…
Always helpful & any issues resolved very quickly. Friendly and efficient service.
Helpful team and easy to deal with
I have found the team really helpful and easy to deal with over the past two years. It is also the best priced insurance I have used.
Very friendly and helpful when I…
Very friendly and helpful when I initially took out the wrong policy.
Brilliant Customer Service
Brilliant Customer Service and experience albeit in a frustrating situation. Oscar kept me up to date regularly and the claim was resolved extremely swiftly. I would recommend using Wiggle Cycle Insurance to anyone with a bike. Many thanks
Great service from the Wiggle Insurance Team
I had a unique experience with my bike being stolen to say the least. I was really impressed by the professionalism and response of the Wiggle Team. Dylan made sure that the communication was both constant and clear, and I knew where we were at every stage of the claim process. I would really recommend Wiggle Cycle Insurance.
Claim experience.
Used the insurance for two or three years and found the customer service excellent and the pricing competitive. The proof of course is in claims handling. Unfortunately I had the misfortune of having my bike stolen and needed to make a claim. The process was slick and with a quick resolution. I can't recommend highly enough based on my own experience.
really helpful customer service team…
really helpful customer service team and really quick to get back in touch with you about any queries. Ive not made a claim to date so can't comment on that aspect. Price was also really competitive
Excellent shopping and cycle insurance experience
I have used wiggle for two purposes and each experience was truly great!
Here are some examples:
- Shopping. Wiggle offers very competitive prices and I love their own brand for cycling
- cycle insurance. Great prices and excellent customer service
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