Rented a Genesis Croix de Fer Bike for a 5 ferries bike trip yesterday. The bike set up was perfect, pick up and drop off efficient and easy. Could not have been better. Thanks John and team. Thorough... See more
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Excellent service & knowledge. Originally placed an order for a S Merida Scultura Juliet 4000. John emailed me to ask for my height & inside leg measurement to ensure I got the correct sized bike as... See more
Ordered felt AR5 bike from cyclelane while on sale at a huge discount to other retailers. Box arrived within 6 days which was exceptional as it includes a weekend and bank holiday. Was kept sell in... See more
After looking for a road cycle for a while, saw on-line and bought a "Felt" cycle from "Cyclelane". Absolute brilliant service from details about the bike including sizing etc, advice on extra parts... See more
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Cyclelane have been brilliant through …
Cyclelane have been brilliant through the whole process from picking up the phone to talk to them about the bike I wanted, keeping me informed through the order & delivery process and following up once my bike had been delivered.
Throughly recommend to anyone looking to buy a new bike
Excellent service best price what more
Excellent service from order to delivery can’t fault
Great team
Great team, great service and great value for money..excellent customer service.
Cannot be beaten on price of bikes. Highly recommended. If you are thinking of purchasing a bike, i would suggest checking out Cycle Lane..you will save yourself money.
The whole process of ordering and then …
The whole process of ordering and then having my bike delivered was fairly painless. When I rang the shop direct to get confirmation of the bike being ready and delivery dates, they were very friendly and gave me the information I had requested.
When the bike was delivered, I had a couple of questions with regards to the bikes assembly, so rang them again and they were able to go through things with me so I was able to set everything up perfectly.
I would recommend them to anyone else wishing to purchase fromt hem.
Fantastic service
Great company to deal with, communication and efficiency was excellent
Very quick delivery great service
I got a good deal & guys very polite I …
I got a good deal & guys very polite I would buy online from cyclelane again & quick turnaround
Outstanding Service from John Cyclelane
Brilliant service from John in Cycle Lane ordered online and Bike was with us well within Time frame that was given, Excellent product and great value for money
Great service before and after sale
Great service before and after sale fast delivery. Always there to listen if you have any questions or queries. I made an error when attaching handle bars and they where there to help and got me replacement part to fix my problem. All in all a good internet buying experience. Thank you to all the guys at cyclelane
Excellent service and communication
Bike arrived within a couple days which was less the the 7-9 originally estimated. The bike was well packaged.
I got a call from John a few minutes after placing my order to confirm details which was great.
Bike was relatively easy to setup. I have several bike tools and grease but if you don't have these the task might have been slightly more difficult.
Answered all my questions about the …
Answered all my questions about the Felt VR3 by email and phone. Delivery was painless and the bike arrived beautifully set up.
I've bought 4 bikes from cycle lane …
I've bought 4 bikes from cycle lane over the past 3 years for myself and my family, the bikes are of top quality. The guys in the shop have always been helpful and listen to what I'm looking for and the set up of the bikes have been spot on.
Excellent customer service and kept me …
Excellent customer service and kept me informed of delivery every step of the way. Highly recommend.
All round greatness!!!
Great service, good Felt stock and speedy replies on all emails.
Could not have asked for a better team to help me out.
Delivery on time
Delivery on time, goods all in working order and would recommend to anyone.
Friendly and Efficient Customer Service
Gave them a call after another company let me down. Very easy to talk to on the phone and gave good knowledgable advice about a child's bike I was interested in. The bike arrived very promptly and was excellently packaged. My son is over the moon with his new bike. Many thanks!
Item came really quickly and well packaged to prevent damage, couldn't track the delivery some reason and it was lucky we were in when it arrived to sign for, otherwise I would have had to travel to t
Item came really quickly
Ordered a Felt Chain plate protector
Ordered a Felt Chain plate protector, only place I could find it in the UK. Unfortunately I ordered it when the ordering system team were on holiday, (but made aware this was so hence a slight delay and no money taken), however when back in operation had prompt reply and reordered, and confirmation email part was sent.
Marin Hawk Hill
Great service, customer communication and bike build, would def recommend.
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