Human company contact from the start. The office did much of the airline stuff for us. The booking, flights, transfers and hotel was absolutely top class. The hotel was immaculately kept, daily roo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We booked again with Cyprus Paradise this year because the agent ( I’m sure the whole team are very competent too) , Kathleen Esenil has been extremely helpful as usual , attentive , listens to what... See more
Company replied
The contact (Kathleen) at Cyprus Paradise got us through a minefield of problems with an airline's booking system. The telephone is answered by a human (!) and I was delighted and relieved by the know... See more
Company replied
Securing our holiday to North Cyprus with Cyprus Paradise has made my partner & i very happy. We'd got the place we wanted at the right price. Dealing with Diane was the best thing we've done in year... See more
Company replied
Company details
About Cyprus Paradise
Written by the company
Discover the Mediterranean’s best kept secret with award-winning Cyprus Paradise - expertly packaging incredible holidays for 33 years giving you peace of mind!
With its 200 miles of unspoiled, enchanted coastline, over 300 days of sunshine & 9,000 years of history, Cyprus is a dream destination for relaxing on golden sands & winding down to a blissful island pace...
Cyprus Paradise offering a wide range of hotels in North & South Cyprus, all inclusive holidays & flights to Ercan & Larnaca with great prices & deals!
Contact info
1st Floor Office, 34 Great Queen Street , WC2B 5AA, London, United Kingdom
- 0208 150 6088
- customerservices@cyprusparadise.com
- cyprusparadise.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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We have always used Cyprus Paradise for…
We have always used Cyprus Paradise for out trips, the online booking is easy, the staff at the office are very helpful & go out of their way to may sure the flights are right for you and the accomodation is is right, offering full board or half board/ bed & breakfast. We would like to thank Belgin Ahmet who is extremely helpful.
February 11, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Veronica, thank you so much for your wonderful review! We’re thrilled to hear that Cyprus Paradise continues to make your trips easy and enjoyable. Belgin will be delighted by your kind words, and we truly appreciate you highlighting her exceptional help. We look forward to assisting you with many more holidays!
This is our third booking through…
This is our third booking through Cyprus paradise always friendly efficient service well done
March 14, 2026
Reply from Cyprus Paradise
Hi John, thank you so much for your continued trust in Cyprus Paradise! We’re delighted to hear you consistently enjoy our friendly and efficient service. Well done indeed, and we look forward to welcoming you again soon!
I made a error and they spotted and…
I made a error and they spotted and contacted me straight away very helpful
February 6, 2026
Reply from Cyprus Paradise
Hi Stephen, thank you for your kind review. We’re so pleased our team was able to spot the error quickly and assist you straight away. It’s great to hear you found the service helpful, and we really appreciate your feedback!
Belinda was very helpful and…
Belinda was very helpful and informative and booking went smooth . Hoping the holiday runs smoothly
February 28, 2026
Reply from Cyprus Paradise
Hi Isobel, thank you for your kind feedback! We’re delighted to hear that Belinda was so helpful and informative, and that your booking process went smoothly with Cyprus Paradise.
We’re confident your holiday will run just as smoothly, and we’ll be here every step of the way if you need anything. Have a wonderful trip!
Reply from Cyprus Paradise
Hi Bev, Thank you for your lovely feedback! We’re delighted to hear you found our team super friendly and helpful at Cyprus Paradise. We hope to assist you again very soon!
Reply from Cyprus Paradise
Hi Mark, thank you for your kind feedback! We’re so pleased to hear you found the booking process easy and great value with Cyprus Paradise. We look forward to helping you plan your next trip!
Has a great holiday to kyrenia hotel…
Has a great holiday to kyrenia hotel pia bella wirh cyprus paradise. From start to finish. A very helpful on site rep from the company Emirkan YOUCEOL was great . Nothing was too much trouble for him .
February 17, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Dawn, thank you so much for your lovely feedback! We’re delighted to hear you had such a great holiday in Kyrenia and enjoyed your stay at Hotel Pia Bella. It’s wonderful to know everything went smoothly from start to finish. We’re especially pleased that Emirkan Yüceol made such a positive impact on your experience—he will be thrilled to hear your kind words. Providing helpful, attentive service is exactly what we strive for at Cyprus Paradise. We truly appreciate you taking the time to share your experience and hope to welcome you back again very soon!
Easy
Easy booking process and very good deal.
Will update once we have been on holiday.
February 20, 2026
Reply from Cyprus Paradise
Hi David, thank you for your feedback! We’re delighted that you found the booking process easy and the deal great. We look forward to hearing about your holiday and hope it’s a wonderful experience!
Very smooth booking with good…
Very smooth booking with good communication and assistance when a typing error had to be corrected.
February 19, 2026
Reply from Cyprus Paradise
Hi Martyn, thank you for your feedback! We’re glad to hear that your booking went smoothly and that our team was able to assist quickly with correcting the typing error. Clear communication and support are always our priority, and we look forward to helping you with your next holiday!
Great service
My husband and I have booked holidays through Cyprus Paradise for several years and have always been very happy with them. This year was no exception: great service from Kathleen (as always) who helped me tailor my flights (times, seats and cabin luggage) to meet my requirements.
February 16, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Stephanie, thank you so much for your continued trust in Cyprus Paradise! We’re delighted that Kathleen was able to help tailor your flights to your needs and make your booking experience seamless. It’s wonderful to hear that we could maintain the high standard of service you’ve come to expect, and we look forward to assisting you with many more holidays!
Wonderful and helpful call centre.Wizz…
Wonderful and helpful call centre.Wizz Air not so,but the staff at Cyprus dealt with it ,very pleased.
February 24, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Bernie, thank you for your kind words! We’re delighted that our team could assist and make the experience easier for you, even when things didn’t go smoothly with Wizz Air. Your feedback means a lot, and we’re always here to help with any future bookings!
Cyprus Paradise the Place to Book your Holiday
Belgin’s knowledge and understanding of what the client requires is second to none. She ensures the client gets The Place to bookwhat they want and what to expect.
Her knowledge of the hotels on offer is amazing.
February 24, 2026
Reply from Cyprus Paradise
Hi Anne, thank you so much for your wonderful feedback! We’re thrilled to hear that Belgin’s expertise and attention to your needs made your booking experience so seamless. It’s fantastic that her knowledge of our hotels and services stood out – we’ll be sure to pass on your kind words to her! We hope you have a fabulous holiday experience in North Cyprus.
Diane at Cyprus Paradise…
Spoke to Diane at Cyprus Paradise yesterday regarding a booking and special requirements. She answered questions and resolved everything. She was extremely efficient, knowledgeable and helpful.
February 24, 2026
Reply from Cyprus Paradise
Hi Anne, thank you for your kind words! We’re delighted that Diane was able to assist you efficiently and provide all the information you needed. It’s wonderful to hear that her knowledge and support made your booking experience smooth and stress-free. We look forward to helping you enjoy your holiday!
Customer service was great
Customer service was great, all details of holiday provided and communication was clear, quick and efficient. Thank you to Diane for being great (& patient)!
February 12, 2026
Reply from Cyprus Paradise
Hi Dee, thank you so much for your kind words! We’re delighted that Diane could provide clear, quick, and efficient support, and that her patience made your experience even better. We really appreciate your feedback and look forward to helping you plan your next holiday!
Brilliant service... thank you Belgin
We booked the holiday by phone and Belgin was so, so helpful in advising and helping to find the right flight and hotel....on a Sunday too!! We have used Cyprus Paradise previously, so knew they are reliable and keen on price. Belgin also remembered us from our last booking. Would totally recommend this London-based company.
February 15, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Frances, thank you so much for your lovely feedback! We’re thrilled to hear that Belgin was able to assist you so effectively—even on a Sunday—and that she remembered you from your previous booking. It means a lot that you continue to trust Cyprus Paradise, and we really appreciate your recommendation. We look forward to helping you with many more memorable trips!
Cyprus soon.Very responsiv e to my enquiries got…
Very responsive to my enquiries got back to my queries. Diane was very happy to offer many alternatives to make it easier for us to make a decision. So far very good.
February 21, 2026
Reply from Cyprus Paradise
Hi Alan, thank you for your kind words! We’re delighted to hear that Diane was able to assist you so efficiently and offer helpful alternatives. We’re looking forward to welcoming you to Cyprus soon and hope your experience continues to be just as positive!
We booked again with Cyprus Paradise…
We booked again with Cyprus Paradise this year because the agent ( I’m sure the whole team are very competent too) , Kathleen Esenil has been extremely helpful as usual , attentive , listens to what we want , friendly and pleasant and very professional. It is a pleasure doing business with her and the company. Kathleen always contacts us, rings from Kyrenia and , e mails us. Thank you again , will certainly recommend Cyprus Paradise to my friends and family . Thank you .Mr and Mrs Kemal Yusuf .
February 19, 2026
Unprompted review
Reply from Cyprus Paradise
Dear Mr & Mrs Yusuf, thank you so much for your wonderful review and for choosing to book with Cyprus Paradise once again. Your continued trust and loyalty truly mean the world to us. Your kind words about Kathleen will be greatly appreciated — she is dedicated to ensuring every booking is handled with care, attention, and professionalism, so it’s lovely to hear how much you value her support. We’re delighted that you feel well looked after and that the personal contact from Kyrenia makes a difference. It is always a pleasure assisting you, and we are sincerely grateful for your recommendation to friends and family — there is no greater compliment. Wishing you both another memorable and relaxing holiday, and we look forward to speaking with you again soon.
Easy to book and loads of helpful…
Easy to book and loads of helpful information on your website
February 19, 2026
Reply from Cyprus Paradise
Hi Sherry, thank you so much for your lovely feedback! We’re delighted to hear that you found the booking process easy and our website full of helpful information. We work hard to make planning your holiday as simple and informative as possible, so it’s wonderful to know this made a difference. We truly appreciate you taking the time to share your experience and wish you a fantastic and memorable holiday!
Excellent
Excellent! always helpful and price is excellent! I couldn’t ask for a better travel agent if your looking to go to Cyprus with good value!
February 11, 2026
Reply from Cyprus Paradise
Hi Ms Mehmet, thank you so much for your fantastic review! We’re absolutely delighted to hear that you found our team helpful and our prices excellent — that’s exactly what we strive for. Knowing you feel you couldn’t ask for a better travel agent when booking your trip to Cyprus truly means a great deal to us. Providing great value along with friendly, reliable service is at the heart of what we do, so your kind words are very much appreciated.
Wishing you a truly memorable holiday experience!
Excellent service
Excellent service and staff were very courteous and helpful. I would not hesitate in recommending Cyprus Paradise
February 13, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Steve, thank you so much for your wonderful review. We are delighted to hear that you received excellent service and found our team courteous and helpful throughout your booking experience. Your kind recommendation truly means a great deal to us. We very much look forward to assisting you again with your next trip to Northern Cyprus!
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