Cyrus Rugs Australia Reviews 

507
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Great helpful customer service. Knowledgeable about product. Huge range available. Easy parking. Would highly recommend. I had previously purchased a very large rug and they shipped it to our cit... See more

Rated 5 out of 5 stars

Excellent customer service: Friendly, knowledgeable and patient. Wonderful selection of rugs at varying price points. All good quality and value for money. Very happy with our purchase. TY

Rated 5 out of 5 stars

Great service from an awesome salesman in cairns who went above & beyond with no pressure in showing us an abundance of floor rugs. Would highly recommend

Rated 5 out of 5 stars

Cyrus rugs had the perfect large rug we needed for the lounge room. The salesman, who I can't remember his name, was extremely helpful. Would recommend Cyrus Carpets to anyone.

Company details

  1. Rug Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories

Written by the company

Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

507 reviews

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4.4

All reviews

(507)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

When it finally arrived I loved it.

I’m 100% happy with the rug and the salesperson was absolutely amazing — friendly, knowledgeable and a pleasure to deal with.

Unfortunately, my experience with Cyrus Rugs’ processes and procedures surrounding the order and logistics was a complete disappointment. It’s frustrating when the product and salesperson are excellent, but the overall customer experience is let down by the company’s systems and processes.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Many thanks

The gentleman who served us was very helpful, and quite happily exchanged my first carpet as it didn’t suit…many thanks for that. We love our one we have now.

June 23, 2026
Unprompted review
Rated 4 out of 5 stars

Very helpful and knowledgable re products

Great helpful customer service.
Knowledgeable about product.
Huge range available. Easy parking.
Would highly recommend. I had previously purchased a very large rug and they shipped it to our city in a timely manner.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I bought 4 rugs

I bought 4 rugs, 2 from the Morayfield store and 2 from the Burpengary store. At each store, the man behind the counter, so to speak, was ultra helpful, polite, patient and professional. It was fun looking at the choices and making a decision. Both guys were terrific and the range of choice was great. Happy shopping!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great staff

Great staff, extremely helpful and did not try to rush us into making a choice. Will be returning to Carseldine store soon to buy another one.

March 26, 2026
Unprompted review

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