Daisy Maison Reviews 1,681

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products for their excellent quality, often noting that items look exactly as depicted on the website and are beautifully made. People frequently highlight the quick delivery and efficient service, with orders arriving promptly and well-packaged. Reviewers also appreciate the great communication from the seller and the helpfulness of the company in addressing issues or special requests, making the overall purchasing process smooth and pleasant. However, some customers also noted dissatisfaction with product quality, describing items as flimsy, cheap-looking, or not matching website images. There were also occasional complaints about damaged items upon arrival, poor packaging, and issues with delivery times, sometimes leading to orders being too late for their intended purpose.

What people talk about most

Product

People report positive experiences with product, often praising the beautiful craftsmanship and unique nature... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Customers consistently note positive experiences with order, with many receiving their items quickly and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Service

Consumers find service to be positive, with many reviewers praising the amazing and efficient service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Pebble art as a wedding present on express delivery. The item was delivered eventually by yodel who said it would be delivered the previous day and then nothing. Contacted Daisy Maison who cha... See more

Rated 5 out of 5 stars

What a gorgeous gift! Purchased as a gift for my friends house warming present for her new home. Item is of great quality, looks exactly as it did on the website, and the personalisation is a lov... See more

Rated 5 out of 5 stars

I made an error in my spelling on my order so I panicked, wrote an email but thought they might not get it in time so I rang just after 5 and they answered straight away. It was no problem and I recei... See more

Rated 5 out of 5 stars

Great little company ...responded super quick to any correspondence...and got my order out to me in time for the wedding ( which was possibly going to be a problem at the time ) for which I am really... See more


Company details

  1. Gift Shop

Written by the company

Welcome to Daisy Maison, the home of beautiful, personalised gifts. Every product in our collection is designed, produced and dispatched by us from our studio in Lancashire. We work tirelessly to ensure that our range of beautiful, personalised gifts is forever growing, always made to perfection and guaranteed to have a little bit of wow and whole lot of love.❤️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic personalised outdoor bar sign

Wow! Ordered a sign for a friends birthday for their outdoor kitchen. So impressed. Personalised and arrived really quickly. Very well made. We are so impressed and can’t wait to give it to our friend.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Loved the products that I received

Loved the products that I received, I will definitely be ordering again from this seller. Thank you for making my purchase so quick easy.
I will be recommending this seller to family and friend when wanting to order some special.

October 7, 2024
Unprompted review
Rated 2 out of 5 stars

Paris Picture - not good

I ordered the Paris picture, the stones stuck onto the outside of the glass just don’t work and the pink colour of the heart is so subtle you can barely see it. Overall very disappointed.

October 7, 2024
Unprompted review
Rated 4 out of 5 stars

Really like the item overall.

Really like the item overall. I was suprised it was plastic though, not sure if this is mentioned in description but I didn't think to check.
I have had similar before and was made of wood. However overall the item is lovely to look at and I will use company again.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Name plaque

Ordered late but sent a message to ask if it could be rushed through as it was for a gift. It came in time but I managed to spell it wrong 🥲 Will be ordering again. Very pleased

October 3, 2024
Unprompted review
Rated 3 out of 5 stars

Damaged but still sent it!

I've recieved my sign and there is a big chip on the left hand side of the frame,surely someone saw that before wrapping it up!!!! Terrible as now I feel I can't give it as a gift
Very disapointed

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely items and amazing service

Where to start? I have just received my order and I am soooo pleased with all the items, the flower girls are going to love the personalised stretch bracelets, my daughters will be over the moon with the personalised keyrings and my free gift is just adorable, I love it (don't want to say what it is just in case they are all the same and it spoils it for the rest of you but I guarantee you will love it too) ! The customer service was excellent, as I received a call to clarify some details before going ahead and personalising my items - I will definitely be ordering more and cannot recommend Daisy Maison highly enough - now I have to contain myself n not gift them early cos they are just so cute x

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Personalised sign 5*+

Placed order of a personalised sign for our summer house.
Great communication and item delivered within the time period quoted.
Fantastic quality, thank you Daisy Maison.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Wedding Gift

I received my order in great time. The quality of the items is excellent and beyond my expectation & the packaging was very well secured. Will definitely be buying from them again. Thank you all at Daisy Mason.
A&B

September 11, 2024
Unprompted review

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