Daisy Maison Reviews 1,681

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products for their excellent quality, often noting that items look exactly as depicted on the website and are beautifully made. People frequently highlight the quick delivery and efficient service, with orders arriving promptly and well-packaged. Reviewers also appreciate the great communication from the seller and the helpfulness of the company in addressing issues or special requests, making the overall purchasing process smooth and pleasant. However, some customers also noted dissatisfaction with product quality, describing items as flimsy, cheap-looking, or not matching website images. There were also occasional complaints about damaged items upon arrival, poor packaging, and issues with delivery times, sometimes leading to orders being too late for their intended purpose.

What people talk about most

Product

People report positive experiences with product, often praising the beautiful craftsmanship and unique nature... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Customers consistently note positive experiences with order, with many receiving their items quickly and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Service

Consumers find service to be positive, with many reviewers praising the amazing and efficient service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Pebble art as a wedding present on express delivery. The item was delivered eventually by yodel who said it would be delivered the previous day and then nothing. Contacted Daisy Maison who cha... See more

Rated 5 out of 5 stars

What a gorgeous gift! Purchased as a gift for my friends house warming present for her new home. Item is of great quality, looks exactly as it did on the website, and the personalisation is a lov... See more

Rated 5 out of 5 stars

I made an error in my spelling on my order so I panicked, wrote an email but thought they might not get it in time so I rang just after 5 and they answered straight away. It was no problem and I recei... See more

Rated 5 out of 5 stars

Great little company ...responded super quick to any correspondence...and got my order out to me in time for the wedding ( which was possibly going to be a problem at the time ) for which I am really... See more


Company details

  1. Gift Shop

Written by the company

Welcome to Daisy Maison, the home of beautiful, personalised gifts. Every product in our collection is designed, produced and dispatched by us from our studio in Lancashire. We work tirelessly to ensure that our range of beautiful, personalised gifts is forever growing, always made to perfection and guaranteed to have a little bit of wow and whole lot of love.❤️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don’t waste your money

Not great quality, ordered a small gift as an engagement extra, it arrived blurry background and glue fingerprint’s all over it. Not sure how I’m meant to hand that to someone, it looks like a toddler has made it!!🫣
Don’t waste your money!!

Update.. customer services were very good and an immediate refund was given.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

I received my order in time

I received my order in time. The quality of the items is excellent and beyond my expectation. The packaging was very well secured.
I will definitely use and recommend this company again.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Check the reviews before buying anything from this company

Received this picture today. The frame was damaged, clearly when the glass was put into the frame, Obviously this was not checked before it was sent out. Luckily we had another frame which we could use as the picture is required for a wedding gift and there is no time to wait for a replacement.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Absolutely so attentive to all your individual needs and requirements. Fantastic communication infact outstanding all round. Very very pleased with my purchase. Will definitely be buying from them again. Thank you all at Daisy Mason.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, kept up to date with each stage of my order. Loved the wedding sign I bought for a friend's wedding. Very pleased. Thanks

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Personalised sign

Absolutely beautiful product. Couldn’t be happier with my purchase. Quick delivery highly recommend

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received my order in good time. The quality of the items is excellent and beyond my expectation. The packaging was very secure.
I will definitely use this company again.

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

So impressed with this company

So impressed with this company. I left organising a wedding gift a little late and I'm so impressed with the quality of the product and the fast delivery. Communication was throughout the process also. Definitely be ordering from here again. Thank you

September 10, 2024
Unprompted review

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