Daisy Maison Reviews 1,681

What a poor excuse of a company. I emailed the day I received my order to say I was not happy with it and this was the appalling response I got.
We replied to your email regarding this yesterday.
There is nothing wrong with the picture you have received.
If you are unhappy with the item, you are welcome to return this for a full refund

I absolutely love Daisy Maison gifts, it’s brilliant that you can personalise them, the pebble pictures are gorgeous, this will be the 3rd one I’m ordering. 😁

Beautiful exquisite designs, well packaged and delivery on time. Third time I have ordered the pebble art, and I have just ordered another 3 pictures, they are fabulously made and friends I have gifted these to have been really happy

I ordered a pebble picture, last minute, and received the most gorgeous creation! Thank you so much ❤️

Just order a name sign it's amazing and fast delivery

The product is lovely and great quality and bigger than I expected. My address had only partly gone through with my order but I was contacted to rectify this and order was then very swiftly dispatched.

Item arrived smashed to bits and it was a birthday present from my daughter

Fast delivery perfect sign highly recommend any personalized quirky stuff 👍😍💝

First class service. I forgot to add a wee dog on to picture and i asked in comments if that was possible…. It arrived, its amazeballs….. and has the wee dog. So pleased.

I have received my order today which has been delivered broken. I contacted Daisy Maison immediately and I have been blocked with no way of contacting them. Terrible customer service, would not recommend.

Great product! I messed up on my address and it was very easy and quick replies to fix it! Me and my boys are in love ❤️

Absolutely lovely picture, can't wait to give it as a present for the wedding, thank you

When I received my order I was so disappointed. I had ordered a pebble family plaque to celebrate the birth of a grandchild. I ordered 2 adults figures, 1 child, 1 baby and a dog. On their order form there are tick boxes/number boxes for the make up of a family including one for "baby" What I received was 2 adults, 2 children and a dog. I contacted Daisy Maison and sent a picture and the reply was I got what I ordered - no I didn't. A second child standing is not a baby! There was no offer to rectify and no offer of a refund if they couldn't do a baby. Whilst the quality of the item was fine I now have a useless gift - waste of money.

Ordered a personalised garden sign for a 50th Anniversary, absolutely gorgeous quality. Correspondence was really good. Good quality for a good price. Would highly recommend.

Ordered a bespoke wedding gift. Was well packaged, speedy delivery and the couple loved it ❤️. Would definitely recommend and use again x

Really pleased with the wedding present I had made, I would not hesitate to recommend Daisy Maison.

I was ordering for Christmas gifts and was over the moon with the gifts so beautiful thank you.

I placed an order and paid extra for express delivery. The billing and shipping addresses on my order were different and my order was shipped to the wrong address. Whilst the print is lovely.. customer service hasn't been great. No offer of rectification. Just 'were not sure how this happened' and then ignored. Which would put me off buying from them again.
There seems to be a common theme with poor customer service from them and as you can see from the below reviews, they only reply to the positive ones. They have also been deleting my comments from their social medias.

Good service - nice item but disappointed that I had ordered the correct colour for my daughters wedding

Cancellation was requested soon after order because the items were no longer but it was ignored.

3 days later the seller called to say the items were already made. When the order came item it wasn't as expected. Bracelet had a big knot , very bad finish. Item is very overpriced, please don't buy.