Dale Saunders Ltd Reviews 236

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My request was dealt with quickly; the job was carried out efficiently; staff, both on the 'phone and in person (shout out to Danny) were helpful and pleasant at all times. The final result is excelle... See more

Rated 5 out of 5 stars

Every person I've met or dealt with in Dale Saunders' team has been polite, helpful and knowledgeable. We have had a few jobs completed to a high standard and any queries or issues have been dealt w... See more

Rated 5 out of 5 stars

We have had Dale Saunders a few times. Mainly it been Danny who has changed taps, shower units etc. His work has been first class. Yesterday we had Jamie and his young apprentice David. One again... See more

Company replied

Rated 5 out of 5 stars

Danny does it again!! Keep forgetting how to operate my automated bidet / toilet! Danny always reliable and goes extra mile to research and solve problems! Cheerful and prompt too! As all Dal... See more

Company details

  1. Gas Installation Service
  2. Carpenter
  3. Flooring Contractor
  4. Painter
  5. Plumber

Written by the company

Dale Saunders Ltd has been established in the local area for over 15 years. All staff members have obtained the relevant qualifications for working on all plumbing, heating, electrical , gas and building products in your home. We have a workforce of 21 members that are able to assist with any needs you may have. Dale Saunders LTD have been selected by Worcester Bosch to be a part of their Worcester platinum Accredited Installer Scheme, this enables us to give our clients a higher amount of warranty on parts and labour compared to most plumbing and heating engineers. We undertake all aspects of Plumbing, Heating, Electrical, and Construction works, from emergency call outs 24 hours 7 days a week, new central heating systems, Kitchens, Bathrooms, and construction alterations to your property. From a Leaks to extensions Dale Saunders Ltd has got everything you need in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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Rated 5 out of 5 stars

Excellent

Good, fast response, skilled staff, reassuring manner and competent work. I've used these guys for over 4 years and service and always been excellent.

Also, the company and work is very familiar to other workmen in the area and so it is a great help when there are related issues in other fields.

VERY HIGHLY RECOMMENDED

May 7, 2024
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

I had a complex plumbing issue which was resolved.

I had a complex plumbing issue. A senior engineer came out and was able to diagnose the problem. I then booked another appointment to get the issue fixed. Great communication, and great work by the plumber who carried out the work which involved re-piping part of my system (he was still in training, but supervised - excellent work!)

April 11, 2024
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Excellent

Excellent, prompt and efficient service once again when sorting out boiler issues and rectifying a problem with an outdoor dog shower. Thanks to both Grant and Bobby for their work. Highly recommend Dale Saunders Ltd.

April 16, 2024
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Rated 5 out of 5 stars

Wow what an amazing firm

Wow what an amazing firm. Replied very quickly to my request and turned up when requested. Plumber was excellent.
If you need a plumber use Dean Saunders.

April 15, 2024
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Rated 5 out of 5 stars

Highly recommend

I have used this company before and was pleased with the work done so I had no hesitation in contacting them again. Verbal conformation of the hourly rate was advised, an appointment made very quickly and the plumber arrived on time. He was polite and professional, discussed my requirements and ensured he kept me informed of progress throughout the process. Gave me different options for finalising the work. Job was completed to my satisfaction and the area was left clean and tidy. Invoice price as expected. Very satisfied.

March 26, 2024
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Reply from Dale Saunders Ltd

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent response and attention.
From a simple telephone discussion the site visit was arranged followed by a detailed acknowledgement of what had been agreed together with a firm quotation.
The price was found to be fair and the work was completed within a couple of days.
The plumber was very polite, professional and left the work place clean and tidy.
I can highly recommend this company

March 18, 2024
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Rated 5 out of 5 stars

Downstairs toilet

We recently had our downstairs toilet gutted and refurbished. The price was reasonable and they even passed on the saving as goods purchased were in the sale.
Harrison was excellent!!! His work was amazing, high quality and very fast. He worked solid for the whole time.
I would not hesitate to recommend this company.

February 29, 2024
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review on your toilet refurbishment.

Rated 5 out of 5 stars

The job of fixing a digital shower was…

The job of fixing a digital shower was done promptly and the installers were brilliant.
I have used Dale Saunders several times over the years and have always been completely satisfied.
I would recommend this company.

March 1, 2024
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review on your shower works.

Rated 5 out of 5 stars

Great service from DS

We have had Dale Saunders a few times. Mainly it been Danny who has changed taps, shower units etc. His work has been first class.

Yesterday we had Jamie and his young apprentice David. One again first class workmanship. A previous kitchen fitter from Eastbourne had installed an integral washing machine and left the cupboards not fitting well at all. Jamie sorted out the problem straight away and now the cupboards fit perfectly, better than they ever have!! Would I recommend DS. 100% I would.

February 27, 2024
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Excellent service !!

I have used this company a couple of times for plumbing jobs and excellent service both times would not hesitate to use again. Danny was great did the jobs as required and couldn't have been more professional and put my mind at rest both times. After having very poor experiences in the past with tradespeople this was a welcome relief. I would certainly recommend 100%.

February 9, 2024
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Rated 5 out of 5 stars

Booked this company to do some radiator…

Booked this company to do some radiator work for us.
Danny turned up on time, carried out the work agreed. Too perfection. Can’t complain. No mess. No fuss.
Competitive price. WILL BE USING AGAIN. Thanks DSL

February 9, 2024
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Reply from Dale Saunders Ltd

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Rated 5 out of 5 stars

Replacement boiler

Needed a new boiler and Dale came out and quoted with a very competitive price. A week later they turned up and installed the boiler. Arrived on time and completed the work with no fuss, helping us to set up the app to use the boiler.
Would not hesitate to recommend Dale Saunders for plumbing work. Thank you to the team

January 25, 2024
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review on your boiler works.

Rated 5 out of 5 stars

Harrison did an excellent job

Harrison did an excellent job, worked hard and completed the job to an exceptional standard and cleaned up really well too. I would not hesitate to use this firm again.

January 23, 2024
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Thank you for your review.

Rated 5 out of 5 stars

Grateful 83 year old…

My heating broke down in the cold weather and my insurance company arranged for a local firm to fix it they arrived two days later spent twenty minutes looking then told me it needed a new pump and gave me many reasons why they could not do the job all beyond belief and then left I telephoned Dale Saunders in the morning the heating eng. arrived just after lunch and by three in the afternoon the heating was back on
Its comforting to know that some companies still work with good old fashion service
Well done and many thanks to you all.

January 18, 2024
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Five Star Service

Great Service by Danny, he done a professional job & is great at what he does👍🏻(plumbing)

December 6, 2023
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Dale Saunders are simply the best

Dale Saunders are simply the best ! Always on time do the job to very high standards, clean and tidy. They have done lots of work for me and I can't fault them. Lovely people to deal with

October 17, 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

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