Dale Saunders Ltd Reviews 236

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My request was dealt with quickly; the job was carried out efficiently; staff, both on the 'phone and in person (shout out to Danny) were helpful and pleasant at all times. The final result is excelle... See more

Rated 5 out of 5 stars

Every person I've met or dealt with in Dale Saunders' team has been polite, helpful and knowledgeable. We have had a few jobs completed to a high standard and any queries or issues have been dealt w... See more

Rated 5 out of 5 stars

We have had Dale Saunders a few times. Mainly it been Danny who has changed taps, shower units etc. His work has been first class. Yesterday we had Jamie and his young apprentice David. One again... See more

Company replied

Rated 5 out of 5 stars

Danny does it again!! Keep forgetting how to operate my automated bidet / toilet! Danny always reliable and goes extra mile to research and solve problems! Cheerful and prompt too! As all Dal... See more

Company details

  1. Gas Installation Service
  2. Carpenter
  3. Flooring Contractor
  4. Painter
  5. Plumber

Written by the company

Dale Saunders Ltd has been established in the local area for over 15 years. All staff members have obtained the relevant qualifications for working on all plumbing, heating, electrical , gas and building products in your home. We have a workforce of 21 members that are able to assist with any needs you may have. Dale Saunders LTD have been selected by Worcester Bosch to be a part of their Worcester platinum Accredited Installer Scheme, this enables us to give our clients a higher amount of warranty on parts and labour compared to most plumbing and heating engineers. We undertake all aspects of Plumbing, Heating, Electrical, and Construction works, from emergency call outs 24 hours 7 days a week, new central heating systems, Kitchens, Bathrooms, and construction alterations to your property. From a Leaks to extensions Dale Saunders Ltd has got everything you need in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Reliable and high quality

Quick response, friendly staff. Turned up on time. Problem swiftly resolved with no mess. The same experience every time we’ve had to call them.

March 22, 2023
Unprompted review
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Reply from Dale Saunders Ltd

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Rated 5 out of 5 stars

A good service and a very good engineer.

Engineer appeared on time and was respectful and polite. He was equipped with the correct parts for the job ( it was to remove and replace a part of the loo flush) and so did it in one visit. Overall a satisfactory and hassle free service. I would strongly consider for further and bigger jobs.

March 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Had Rhys from Dale Saunders back again

Had Rhys from Dale Saunders back again. This time to fit a new shower unit. On time, fast efficient, clean and tidy. He showed me what he was doing and explained how he was going to do it. I really appreciate that. The fact that it’s the second time I’ve used them says it all.

February 22, 2023
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Rated 5 out of 5 stars

Good, knowledgeable staff, friendly and approachable

Jamie and his apprentice Tom recently changed our shower cubicle for us… lots of other work was completed too… repair to floor.. replacing sealant in other areas, and some painting etc

We are absolutely thrilled with how this work has transformed our bathroom….

Thank you Jamie for making such a lovely job for us… we are so pleased with all your work…

A professional company, great staff.. very polite.
Nothing was too much trouble for them.

February 1, 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review of your shower works.

Rated 5 out of 5 stars

non-standard en-suite

Just had en-suite installation inc specialist coverings/wood -so not standard work. But all tradespeople were efficient/kept area clean as necessary due to specialist microcement finish. Jamie kept us informed on all he was doing/very helpful/patient - ie re installation of oak cabinet topping.

January 27, 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review of your ensuite works.

Rated 4 out of 5 stars

New Boiler

The service that we received was prompt and efficient, from the provision of the quotation to the replacement of our new boiler.
Our house is c80 years old and gave a couple of problems, this was not an issue to them and the solutions were discussed and executed well.
The engineer was friendly and informative.
I have used Dale Saunders a few times over the last 12years and would have no problem in recomending them.

January 16, 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 1 out of 5 stars

👎👎👎

Very irresponsible People.was told to wait for the quote until evening.Week by still no quote and ignored on the phone.Waste of my time.Will definitely not recommend to anyone

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended this company

Had a new shower installed which involved removing tiles as well as a heavy glass shower screen. Rees came and worked incredibly hard. He did such a good job and was a really nice man. He cleaned up after, and did it all in just over a day. Really recommend this company.

January 10, 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Excellent

Prompt, excellent and friendly service. Danny was very helpful and identified and fixed my bath tap problem very quickly

January 12, 2023
Unprompted review
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Reply from Dale Saunders Ltd

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Rated 5 out of 5 stars

Had a new boiler fitted today from…

Had a new boiler fitted today from start to finish with this company is 5 stars service ,quick and efficient throughout the whole process & completely stress free . The two guys that came round were so lovely , quick and professional & tidy !The small touches of hovering & made sure our carpet was covered with clear wrap as they had to walk to and from van and weather was awful went a long way . All done within hours Can’t recommend this company enough. Great value ,great service , highly recommend!

January 14, 2023
Unprompted review
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Reply from Dale Saunders Ltd

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Rated 5 out of 5 stars

Had a bathroom fitted in a neighbours…

Had a bathroom fitted in a neighbours flat this week and was very impressed with the standard or work from Jay and really impressed with the cleanliness in which he worked. Hoovered and wiped down each day prior to leaving, including the communal areas. Jay is very professional, approachable and hardworking thank you very much

January 13, 2023
Unprompted review
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Reply from Dale Saunders Ltd

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Rated 5 out of 5 stars

Brilliant service and value for money

The plumber who came out was brilliant. Neat and tidy and cleaned up immaculately when he left. We had trouble with five radiators and they just made one change then another until they found the problem rather than pulling the whole system out and starting again. Brilliant service - would definitely use them again.

January 12, 2023
Unprompted review
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Reply from Dale Saunders Ltd

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Rated 5 out of 5 stars

I needed to replace a leaking shower

I needed to replace a leaking shower, they were very helpful in providing imformation for me to select suitable replacement shower valve. Had a speedy response and excellent service and had new shower valve fitted in a couple of hours. Would highly recommend.

January 5, 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Excellent company

Excellent company - excellent service always !!!
We needed our boiler and radiators working after the summer; everything sorted quickly and professionally by Aiden.
Thanks Dale for taking the call (while you were on holiday) and Alex for fast response.
👍🏻👍🏻👍🏻👍🏻👍🏻

December 28, 2022
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

I highly recommend Dale Saunders

We recently had our bathroom remodelled by Dale Saunders Ltd and couldn't be happier with the result. Jamie, the plumber, was professional, reliable, and skilled in all the tasks - plumbing, tiling and painting. He was ably assisted by electricians, a plasterer and Tom kept the place neat and tidy. They cheerfully completed the project despite discovering that more tiles had to be removed than expected while also offering helpful suggestions and design ideas along the way. Dale himself was also very helpful. The end result was a beautiful and functional new bathroom that exceeded our expectations. I highly recommend Dale Saunders for any bathroom project.

December 12, 2022
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review of your bathroom works.

Rated 5 out of 5 stars

Updated my bathroom exactly as I…

Updated my bathroom exactly as I wanted, then I recommended to 2 neighbours. One was an emergency call out and one of Dale's lads turned up in just 20 minutes

July 15, 2022
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Having used Dale Saunders for a number…

Having used Dale Saunders for a number of years myself, I had no hesitation in recommending them to my Mum. Following a fall, she needed a new shower cubicle. The quote was quickly emailed o me and Mum rang the office to arrange for the fitting. Rhys was very prompt and finished the job in less time than expected and left the bathroom clean and tidy and all rubbish was removed. Highly recommend.

November 1, 2022
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

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