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Rated 1 out of 5 stars

Within a week of taking my money they seem to have gone out of business. Website down and no response to emails.

Rated 1 out of 5 stars

My experience with Dappad can only be described as appalling. My delivery was addressed to the wrong house, when the parcel eventually arrived after much intervention by myself, none of the clothes wh... See more

Company replied

Rated 5 out of 5 stars

I've been a repeat Dappad client for a couple of years now and i'm a big fan. A slick service, well curated wardrobe and lots of compliments for zero hassle/thinking time on my part = a big thumbs... See more

Company replied

Rated 3 out of 5 stars

Quite expensive, but would have been worth it if i’d have got something different to blue, (or shades of blue,) clothes, after I’d stated that everything in my wardrobe is currently blue and I’d like... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

As seen on Dragon's Den, Times, GQ etc. Dappad is an online capsule wardrobe service for the modern man, building a functional all matching wardrobe over time. Service and shipping is free of charge, pay only for what you keep.


Contact info

  • Bonny Street, NW1, London, United Kingdom

  • dappad.com

2.6

Poor

TrustScore 2.5 out of 5

26 reviews

5-star
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Rated 1 out of 5 stars

Gone Bust?

Within a week of taking my money they seem to have gone out of business. Website down and no response to emails.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

I bought this for my husbands birthday…

I bought this for my husbands birthday which was a bit risky, but Erika was so helpful and her choices were spot on. Would highly recommend giving it a go.

May 26, 2022
Unprompted review
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Reply from Dappad

Than you Yvette! It means the world to me. I'm so happy it worked out. Erika

Rated 5 out of 5 stars

I've been using Dappad for 2 years and…

I've been using Dappad for 2 years and have done about 5 rounds of purchases with Erika. She has amazing style, gives great advice, and has access to really great brands that I wouldn't have seen when I used to shop blindly on my own. She listens to what I want but also challenges me to try new trends slightly out of my comfort zone, which I need. I highly recommend.

November 18, 2021
Unprompted review
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Reply from Dappad

thank you so much! It means so much to hear this:) Stylish Regards Erika

Rated 5 out of 5 stars

Countless compliments, always has just the right thing to wear whatever the occasion…

Erika provides a superior experience for menswear. I can't recommend her enough. What once was a challenging experience shopping w my husband for his clothes has been completely outsourced w Dappad. He receives countless compliments and always has just the right thing to wear whatever the occasion. Highly highly recommend.

November 11, 2021
Unprompted review
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Reply from Dappad

thank you Lindsay! Really appreciate it :)

Rated 5 out of 5 stars

100% worthy

100% worthy! Erika is amazing at picking the right clothes for you, I’m very happy with everything I received, very good quality as well!

Quick, efficient and amazing service. I will definitely use Dappad's services again in the future.

If you were hesitant, don’t be just go for it!

Thank you so much Erika! :)

June 3, 2021
Unprompted review
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Reply from Dappad

Thank you thank you Damien! Love to hear this soooo much and means so much. Can't wait for next time:) Thank you again and enjoy the clothes :) Stylish Regards Erika

Rated 5 out of 5 stars

Styling that exceeded all my expectations

I was skeptical at first, but the reality of Dappad exceeds the promise. The box arrived last week packed with great clothes and it has sparked so much thought and conversation already. Some choices were (personally) revelatory: I cannot stop smiling wearing the Womsh trainers and I’ve gone down a rabbit hole of sustainable denim that I may never come back from.

The frank, easy communication with a stylist made the experience a breeze, and their choices clearly evolved from the input I made. This has proved to be an unexpected beginning of a rethink around how to approach clothes, styling and sustainability.

June 1, 2021
Unprompted review
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Reply from Dappad

Thank you David!! Oh it makes me so happy to hear this:) This is what we dream of really, to spark these conversations. So grateful. Stay Stylish Erika :)

Rated 5 out of 5 stars

For years I've loved to dress well but…

For years I've loved to dress well but loathed the art of shopping. I then one day discovered Dappad which has for the past 3 years provided me with exceptional service, great looking clothes, and pure satisfaction. I'm quite picky with what I like to wear so it was to my amazement that Dappad figured out both my style and size from the very first day. The delivery service is fast, quick and easy. The quality of the clothing is amazing and my wardrobe has never been this stylish. Getting a box feels like Christmas day. I would recommend this to all 10/10!
Thanks Dappad and Erika!

April 29, 2021
Unprompted review
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Reply from Dappad

Thank you Markus! Means so much that you write this. We hope to keep you delighted, happy and well dressed. Stylish Regards Erika

Rated 5 out of 5 stars

I was very pleased with the engagement…

I was very pleased with the engagement and level of detail provided by Erika prior to dispatch of my items. The process and concept met my expectations in the sense that it was user friendly, convenient, detailed and the products and style are of a high standard. Great work Erika and looking forward to my next box!

April 23, 2021
Unprompted review
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Reply from Dappad

Thank you EC! Means the world to us:) Stylish Regards Erika

Rated 5 out of 5 stars

Amazing!

I am so impressed with Dappad and Erika! My husband is very difficult to please as far as clothing is concerned and Dappad got it right on every front. The colours and style are chic and cool and suit his tastes perfectly. My husband was so impressed, he kept everything and couldn’t have been happier. I would and I am recommending Dappad to everyone, it made the perfect gift and it was so easy and effortless. Thanks Dappad!

June 22, 2020
Unprompted review
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Reply from Dappad

Thank you so much Keizah! x

Rated 5 out of 5 stars

I only wish you could leave 10…

I only wish you could leave 10 *stars...

I gently needed to encourage my partner to dress a little smarter...so gently pushed DAPPAD on to him...he also HATES shopping.

He loved the box - a stylish and classic selection of clothing and we kept pretty much the whole box!

We will keep on using this so he can build up a capsule wardrobe of clothing and continue to look smart in his appearance...

He was also very pleased he looked the best out of all his friends at the football!

Thank you so much DAPPAD for making my man look more handsome!

April 25, 2019
Unprompted review
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Reply from Dappad

Thank you so very very much Nia. This means the world to us:)

Rated 5 out of 5 stars

Great service and curated selection of high quality clothes

My partner has just got a big promotion and needed an upgrade to his wardrobe - but hates shopping and going into anything that looks like a store! So, we ordered a box from Erika and are delighted with it. Michael is so happy with all his new clothes - raves about how comfy they are and is astonished at how perfectly they fit. But the best bit for him is that he has fabulous new clothes without stepping in any stores! Best bit for me...Erika has been responsive, thoughtful and incredibly easily to work with - plus has made my Michael look incredibly handsome in his new gear.

February 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I signed up to Dappad a couple of years ago after seeing it on Dragons Den. I couldn’t be happier with the service! The clothes are always very high quality, a good fit, and from cool brands that I otherwise would not have found myself. Each box is carefully selected to compliment the other pieces so that over time your wardrobe is constantly evolving and being refreshed.

The service from Erika has been excellent since day one. She is very responsive, friendly and accommodating, and she really makes you feel that you are getting a personalised service tailored to your needs.

Mostly I have kept every item in the box. On a couple of occasions I’ve sent some items back. I live outside the UK so this could have proved a logistic challenge for a startup company, but Erika was able to turn this around very quickly, and the return service has been as smooth as the delivery.

In summary, high quality super-cool clothing, an excellent personalised customer service and a reasonable price given the premium nature of the product. I’d recommend Dappad to anyone! Many thanks to Erika and the team!

February 15, 2019
Unprompted review
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Reply from Dappad

Thanks so very much Jack! This means so much to us:) Erika and Team

Rated 5 out of 5 stars

I love getting my regular boxes from…

I love getting my regular boxes from Dappad. Erika always manages to put in a signature item that is very cool and backs this up with other, solid and essential items. I have been buying from Dappad for a couple of years and haven't returned a single item. The clothing is minimalist and high quality and there is a continuity that means that everything can be mixed and matched with prior purchases. Highly recommended.

February 7, 2019
Unprompted review
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Reply from Dappad

Thank you so much Roger! We so appreciate this. Means a lot!

Rated 5 out of 5 stars

Ive used Dappad for over two years now - great!

Ive used Dappad for over two years now, and I’m really happy. They’ve opened my eyes to new clothes and styles I would never have tried before. I now have staples in my wardrobe for work or casual. I finally feel confident to do something a bit different. Thanks Erika and all the team!

January 24, 2019
Unprompted review
Rated 1 out of 5 stars

Stole our money

Stole our money, wouldn't return despite contacting consumer affairs/ombudsman.

I had bought my husband a 500 pound voucher for Christmas thinking he could get some personal styling. There was absolutely no personal styling on offer and no variety of choice when he received his box of clothes. We kindly asked for a refund as this wasn't as advertised and the clothes sent to us were unacceptable and overpriced basics. Erika refused this was unwilling to cooperate or offer a solution other than going through their off season sale items. Please don't make the same mistake we did and spend 500 pound with absolutely nothing to show for it

EDIT: Re: coming back within a year wanting clothes, I believe that’s the point of buying a personal styling voucher, to receive clothes and personal styling?

My husband didn’t just ask for neutral jeans and t shirts, he listed a number of casual/smart casual items he’d be interested in as well as items he already owned expecting some styling around that and you sent the most generic beige box of nothing we’ve ever seen - we honestly couldn’t believe it when we opened the box, we have rarely felt such disappointment.

Yes you sent three emails to my husband, all of which he responded to with feedback and examples of different clothes you suggested which he already owned, in the final email he asked “Please feel free to suggest alternative looks based on the info I've given you so far?” And you did not even bother to respond.

This was the most expensive Christmas present I had ever bought my husband and I don’t know how you can live with the fact that we’ve been left with nothing and you still have our £500.

You offered a personal styling service and completely failed to offer any styling whatsoever, just generic clothes from a pile. The resistance and disdain we were met with when trying to actually get this service has caused real anxiety and trauma to this day, but I guess that is just a symptom of being scammed.

January 23, 2019
Unprompted review
Dappad logo

Reply from Dappad

Rebecca, this is simply not true and we are very sorry that you feel this way. We thought we did everything we could to get it right. You bought a gift card for your husband for Christmas and then one year later you come and want to redeem it and we got on to curate a box for your husband. Your husband said that he only wanted jeans, T-shirts, casual clothing as he now worked for himself, all vegan in neutral colours. We sent all of this to you, in the exact specification that you both said that you wanted. You then sent all of it back and ask for replacements and I send three emails to your husband with different suggestions but nothing was good and you complained about the prices and just said you wanted your money back. We are very proud of our clothes and pricing as they are of highest quality and they are clearly stated on our site too, so when you bought the gift card you were very much aware of this. Over and over I offered you clothes for your money and you refused and 1.5 year after a gift card purchase I simply can't refund the money, this is completely normal and done by all businesses as I know. We are proud of our very much reasonably priced basics that make the corner stone of man's wardrobe. As I have stated many times we are very happy to again send you clothes for the amount that you paid for the gift card. Regards Erika and the team

Rated 5 out of 5 stars

I have used Dappad now for over a year…

I have used Dappad now for over a year and I can recommend them without reservations. They are very friendly to deal with, not too pushy and keep my wardrobe looking fresh. I use them to buy both work clothes for the office and leisure wear. The quality and variety on offer has been great Very happy.

January 17, 2019
Unprompted review
Dappad logo

Reply from Dappad

Thanks a million! Mean's the world:) Kr Erika and the team

Rated 5 out of 5 stars

Great experience

Quick and efficient service, and great products with a quality and fit you can’t find on the high street.

January 16, 2019
Unprompted review
Dappad logo

Reply from Dappad

Thank you so much Adrian! We appreciate it so very much:) Kr Erika

Rated 5 out of 5 stars

Very Cool Service

I've been a repeat Dappad client for a couple of years now and i'm a big fan. A slick service, well curated wardrobe and lots of compliments for zero hassle/thinking time on my part = a big thumbs up.

I also love what the business stands for, they are a fantastic bunch of positive female entrepreneurs with a great set of values esp around sustainability

Thanks for everything! ; )

January 16, 2019
Unprompted review
Dappad logo

Reply from Dappad

Thank you Chris! We so appreciate this.)Go on looking good:).

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