Dark Star Games Reviews 156

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I highly recommend Dark Star Games. I have found the service to be excellent, when I have needed to contact them (which has only been once due to release dates being pushed back so no fault of Dar... See more

Rated 5 out of 5 stars

I thought there was no way the 1-3 day delivery would be accurate, but I ordered a Shatterpoint Core set on a Monday and had it in my hands on Thursday. Not only was dispatch and delivery as quick as... See more

Rated 5 out of 5 stars

I buy all my Shatterpoint pre-order stuff from John at Dark Star. Customer service is amazing and he goes out of his way to get up to date release date information and share it with me. He really do... See more

Rated 5 out of 5 stars

Hugely grateful to these guys. When my recent Star Wars Legion order turned out to have a missing part (no fault of Dark Star Games) they stepped in and did everything the could to resolve it, attempt... See more

Company details

  1. Game Store

Information provided by various external sources

If you like the idea of taking part in adventures in the Star Wars universe you've come to the right place! Whether you prefer epic space battles, battling armies in miniature war gaming, board games or using your imagination in Role Playing games you'll find what you're looking for here.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

December 4, 2018
Unprompted review
Rated 5 out of 5 stars

Ordered on 17th

Ordered on 17th, arrived on 20th by DPD, giving one hour delivery window. Packaging meticulous, so no danger of damage in transit. Couldn't ask for a better service, will definitely use again.

November 23, 2018
Unprompted review
Rated 5 out of 5 stars

Quick and Cheap

Quick and Cheap
best price for the parts I wanted, free postage and next day service.

No problems

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

First purchase.

First purchase.
Quick dispatch, good customer service.
Well packed.

So far so good. Will definitely buy from them in a future

November 15, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, speedy delivery and good prices. All round a great experience with this company. Definitely recommend by me.

October 18, 2018
Unprompted review
Rated 1 out of 5 stars

Not delivered

I have paid for next day delivery and I did not arrive. I would like some sort of explanation but I have received nothing

October 10, 2018
Unprompted review
Dark Star Games logo

Reply from Dark Star Games

Hello, thanks for making us aware that you have not received your game, which was due yesterday.

I have checked the DPD tracking information and can see that it is on the van for delivery today between 12:41-13:41.

I am still awaiting an explanation from DPD as to why it wasn’t delivered yesterday as it should have been, but in the mean time I have refunded the extra you paid for next day delivery to your card and the parcel will be with you in the next couple of hours.

I can only apologise for the delay, I will let you know what the problem was when we hear back from DPD.

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