Data Recovery Specialists Reviews 

358
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Some months back my home computer was hacked into. When I declined to pay the ransom demanded, on principle, it became seriously encrypted. Attempts at remediation locally failed. I accepted a recomme... See more

Rated 1 out of 5 stars

I sent in my HDD. The estimated price was £300, but the next day it became "at least £800". The massive difference and the dubious final sum were not convincing. I declined the offer and asked anoth... See more

Rated 5 out of 5 stars

Free collection and return. They did an assessment within a few days and provided a link to all the files they could recover on the drive to review - which makes it much easier to decide before you co... See more

Rated 5 out of 5 stars

The process was extremely fast to collect my product. It took a while to extract the data although they told me it was quite easy to do. Originally i was concern I would not get my device returned, as... See more

Company details

  1. Business Services

Written by the company

Data recovery services for hard drives, solid-state drives, RAID servers, USB devices, and mobile phones. Last year, we helped thousands of businesses across the UK and worldwide recover critical data. With a 98% success rate, it’s no surprise that organisations such as BP, EDF Energy, and the National Health Service, along with various UK police forces, trust our expertise. We understand how vital your data is. With more than 60 years of experience in data recovery—and by chairing BSI and ISO technical committees for magnetic and optical data storage devices—we have built a reputation you can rely on. Our engineers are leaders in advanced data recovery and hard drive restoration. Using state-of-the-art extraction tools, specialist laboratories, and certified clean rooms, we provide one of the strongest chances of recovery for mechanical or logical failures, deleted files, and corrupted data. Our 98% success rate speaks for itself. Data Recovery Specialists provide immediate technical assessments, free no-obligation fixed quotes, and emergency services for time-critical cases. Our process is fully transparent, with a dedicated consultant keeping you informed every step of the way. We prioritise minimising downtime and aim to complete most recoveries within just a few days—often within 48 hours. Our services comply with the principles of the Association of Chief Police Officers (ACPO), and our ISO 14001 and ISO 9001 accredited affiliate laboratories ensure your data is handled securely and professionally. With offices serving all regions of the UK, we deliver world-class expertise at a local level. To speak with one of our specialists, call us or request an online quote. Our consultants are available weekdays from 8am to 8pm and weekends from 9am to 5pm.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(358)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service from beginning to end. Very professional and approachable when dealing with us. Managed to recover lots of data thought lost which held precious memories. Thank you!

September 18, 2021
Unprompted review
Rated 4 out of 5 stars

Slightly dearer but worth it!

I enquired about getting pictures and videos back from my phone which I dropped in the sea and had died. Their quote was slightly dearer than other companies but didn’t require an up front payment before receiving the phone. They were quick and kept me up to date. Really helped me out!

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

100% recovery of my data

Helpful service, very friendly staff and they managed to recover all of my data. It was also easy to ship and get back my hard drive. Thanks.

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience

My hard drive containing all family pictures was damaged and luckily I came across Data Recovery Services. They always kept me updated on the progress of my hard drive via phone and email. Great customer service and delivered their service on time. No hassle, I just sent the drive for FREE and they took care of the rest. Would definitely recommend to others.

August 29, 2021
Unprompted review
Rated 5 out of 5 stars

A Satisfied Customer

Some months back my home computer was hacked into. When I declined to pay the ransom demanded, on principle, it became seriously encrypted. Attempts at remediation locally failed. I accepted a recommendation to send the hard drive to the data recovery.co.uk people in South Wales, who sorted it out within 24hrs. At a fee way below the ransom demanded by the hackers.

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

Saved me from myself

I had an external harddrive which didn't work. I opened the harddrive up myself which meant that almost none of the companies wanted to even look at it. I contact Fields Data Recovery and explained what happened and what I did. They still helped me get all my data back.

August 24, 2021
Unprompted review
Rated 2 out of 5 stars

Extremely expensive and price goes up by day

When I called them they said it will cost £200 to £400. They said u don't have to pay if we are unable to retrieve any data or if your not happy with what can be recovered.

I would call to get update and the case manger would always be on another call.. after 2 weeks they could only recover 19gb of data and the sd card had nearly 80gb.

Every week their price kept going up and up.. the main reason I was getting data recovered was to recover my new borns videos.

When I asked them to let me know if they managed to recover the data they said yes their are baby videos. But when I received my USB their was not even 1 video of a baby.

They lied.. on top they charged me more than £700.. When I used to call them for update the case manger was always busy.. but when it came to getting the money they would call me 2 to 3 times a day..

Extremely rude person working in their customer service who said I was lying.

If you use them be aware their price goes up by day and at the end they will do anything for you to pay.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Raid 0 Recovery

I had two 16 year old 74gb WD Raptor hard drives in raid 0 one of which failed to function. I lost my backup USB drive so I contacted Data Recovery Specialists.
Within about 4 days they had received my hard drives and had sent me an email detailing all the files that were on them that were recoverable. I gave them the go-ahead to start the recovery process and after a little over a week of initially contacting them they sent me a USB stick with all my files. As far as I believe there were very few files that were unrecoverable and I got all the data that I really needed which was mainly photos. The communication from them was very good and kept me well informed. I would definitely recommend their services.

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Home PC Hard Drive recovery

The hard drive on my home PC failed and as is the way, I'd been a bit lazy in backing up important stuff like photos so as you can imagine I was somewhat upset. I contacted Data Recovery Specialists who appeared to be set up more to help commercial organisations rather than domestic users like myself. However, after some negotiation I decided to go with it and arranged for my hard drive to be collected. The turn round was amazingly quick, the data recovery 100% and I've got access to all my treasured photos again. Pricy but well worth it and a first class service. Highly recommended

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

After my hard drive stopped working…

After my hard drive stopped working with about 15 years of work on it that hadn't been backed up for a long time I was desperate to find a way to get my files back!! I tried local computer stores to no avail to I started hunting online.

The data recovery service I received was great. They were very clear from the outset about what may and may not be possible and what the cost would be. From my device being collected by a courier, to a new device being sent back to me only a matter of days later, they were in touch every step of the step way to let me know what was happening.

I was really pleased with the speed of the service, the communication and clarity of information throughout and I'm happy to say I have all my files back (and I now back up my hard drive far more regularly).

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

the service from start to finish was…

the service from start to finish was excellent. Before contacting DRS I had been advised I needed their type of specialist service. The technical service and customer service was always top class, everything was delivered in the timescales promised. It was expensive but it recovered the irreplaceable and that, in its way, is priceless

July 12, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look