Terrible customer service. Use at your own risk. We ordered 2 items and one was inferior quality so I wanted to return it for a refund. They told me it would cost 20 GBP or more to return and it had... See more
Daveandcarteruk
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See what reviewers are saying
Misrepresentation on a massive scale. This company portrays itself as a couple of lovely chummy blokes looking to change the world of fashion. The reality couldn't be further from the truth. I or... See more
Company replied
This is a scam company, do not buy. Do not buy anything from them. They are not a UK brand, they are a warehouse in Hong Kong. Their return policy is awful, expecting you to pay for the shipping retur... See more
Company replied
Bunch of scammers!! No order confirmation or tracking details given. Only give false promises via email. All their responses for negative feedback are the same. The phone number given is unobtai... See more
Company replied
The atmosphere was pleasant and…
The atmosphere was pleasant and welcoming, though it lacked some polish compared to other places I've stayed.

Reply from Daveandcarteruk
Long delivery time and expensive return…
Long delivery time and expensive return policy. Avoid!

Reply from Daveandcarteruk
RIP OFF - not at all as described
Not a Uk company, despite having UK in email address so delivery is prolonged from Hong Kong whilst have taken payment on ordering
Not linen shirts, cheap material and buttons
How do we high light just how much this company is ripping off many through falsifying descriptions and total mis-selling.

Reply from Daveandcarteruk
Everything was there and easy to…
Everything was there and easy to access, but the setup could've been clearer in a few spots

Reply from Daveandcarteruk
Do not use Dave & Carter - fake products
No tracking, very long waiting for items to be delivered. Plus what came was an absolute disgrace. No official labels inside, poor quality, poor material. Not what was advertised and a rubbish made fake product. Will warn anyone away from this website it's a scam.

Reply from Daveandcarteruk
£50 Refund Policy.
£50 Refund Policy.
They expect you to be aware that they ship their clothing from China. Absolutely appaling service. Will be informing everyone I know about this company.

Reply from Daveandcarteruk
The place strikes a nice balance…
The place strikes a nice balance between practical and welcoming, but it didn't completely meet my expectations.

Reply from Daveandcarteruk
SCAM and fake mobile phone number
SCAM
Fake UK mobile phone number
AVOID!!!!!!!
SCAM
Uses stolen photos and sells crap from temu

Reply from Daveandcarteruk
It’s a scam Probably the worst clothing on the net…
Probably the worst clothing on the net…
Probably the worst clothing on the net it’s a scam the items are cheap and from China, the sizes are wrong and the material is so cheap and nasty you can’t wear it… it’s going in the bin and I have lost £39.i am not even going to waste any more time sending it back I have been scammed that is that. A lesson not to buy from a company that has no landline or social media presence… it’s worse than cheap Halloween costume materials. Avoid this business unless you want to get scammed.

Reply from Daveandcarteruk
AVOID THIS BUSINESS - (Alias Is Most Likely Shein or Temu)
I purchased some swim shorts and shirt for my upcoming holiday.
Placed an order on the 5th October..
I had ordered quiet a few items from different online stores which all arrived before my holiday.
This item got delivered after my holiday, literally 15 days to land at my doorstep.
Obviously no longer required the item so requested for a refund. Got an email within the hour stating that if i wish to return this item, it would need to be sent back to China and could potentially cost over £50?? Also advised me to read their terms and conditions on the return policy.
The shorts and shirt cost £34.95 so it would cost me more to send their items back.
I’m just taking a guess here but this business “Dave & Carter” is most likely an alias for Shein or Temu.
Stay clear of such businesses. Absolute waste of time and money. So glad i didn’t spend more money on the initial purchase.

Reply from Daveandcarteruk
Terrible quality took ages to arrive.
Pretends to be a UK company but is in China. Item took weeks to arrive not days and is awful cheap quality. Thin jacket material and really badly made. Avoid at all costs.

Reply from Daveandcarteruk
Awful Awful Awful company
Awful Awful Awful company. My order was lost and they refused to do anything about it, just kept sending me stock answers on email.
DO NOT USE.

Reply from Daveandcarteruk
Based in China - no returns for faulty goods
Please note these reviews.
I have discovered several others who have not been sent the item they requested. When asking how to return the incorrect item, the company say to send to China at £50 cost to you, which is not legal practice in the UK. When i bought, they had an English address on the website. They now have a Chinese one. I've reported them not only to Trading Standards via CAB, but also HMRC.
I saw one review that wasn't a 1 * and its from someone talking about an entirely different company! Otherwise the rating for Daveandcarteruk would be 1 star, not 1.9. Pity i can't give zero.
Contact Details
Company Name: Dave & Carter
Warehouse Address:
124 Shun Tat Street
Tuen Mun, New Territories
Hong Kong
Phone: +44 7491 597432

Reply from Daveandcarteruk
Pretty easy to settle in and understand…
Pretty easy to settle in and understand how things worked, though it wasn't quite as smooth as I expected

Reply from Daveandcarteruk
Well maintained and generally reliable
Well maintained and generally reliable, but a couple of details could've been better. Overall, an average experience

Reply from Daveandcarteruk
Nice...
Nice, quiet atmosphere relaxing enough , though a bit too plain for my taste

Reply from Daveandcarteruk
If I could give a minus score I would
If I could give a minus score I would. In September I ordered a 3XL Borg light blue hoodie for my husband with a 3-5day delivery I think it was just under £40. It said UK company based in Bury. After 3 weeks I looked in website saw Hong Kong in company details. Chased and got an email offering me 20% off next order and was assured order on way. 2 days later I received a dark green hoodie not borg that it roughly a ladies size 16 it was so thin and quality was shocking actually made Primark stuff look like LK Bennett went straight in charity bag. BY PAIN OF DEATH PLESSE DONT BUY FROM THIS COMPANY THEY ARE NOT UK BASED AND POSITIVE REVIEWS ARE FAKE !!!

Reply from Daveandcarteruk
AVOID AVOID AVOID
AVOID AVOID AVOID
My “5 working day” order took 3 weeks to “arrive” but their courier left it outside the property when i’d not requested a safe place as such, company have told me it’s not their issue and have kept my money, I’ll reclaim via the bank. Waste of time trying to deal with them.
As several other reviews state, the company reply on here to show they are interested in resolving issues, my emails from them show very different, they just pass blame and keep your money.

Reply from Daveandcarteruk
Misleading website and poor quality item
Poor quality item. Over priced. Incorrect delivery times stated.
Very hidden returns policy and items have to be returned to China. Not clear in FAQs.
Will never use this website again.

Reply from Daveandcarteruk

Reply from Daveandcarteruk
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