Nana's Ice Cream Palace Reviews 

213
TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

These brollys are ok but nothing special. They’re difficult to collapse because you have to push a tiny button on each of the four sections. I was expecting a one button auto open as well but you don’... See more

Rated 2 out of 5 stars

Was given umbrella as a gift. Looked solid. Built to last. However, 2nd time I used it one of the 'arms' stopped bending making it impossible to close the umbrella properly. Reported fault. Disgusted... See more

Rated 2 out of 5 stars

Went for the high end of the market, product looked amazing just what I needed but was not 100% perfect, faulty stitching connecting ribs to outer canopy, not what I expect for this money. Slow resp... See more

Rated 1 out of 5 stars

My wife got given one of these and they are crap. Really expensive and heavy and broken after 3 uses. Lifetime guarantee works if you send them a tenner to cover postage PLUS cost of you sending... See more

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1.8

Poor

TrustScore 2 out of 5

213 reviews

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1.8

All reviews

(213)

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Rated 5 out of 5 stars

New Brolly

Delivered promptly good packaging, this being the UK and mid summer it hasn't rained yet, which is strange, but means I've not had a chance to test it in any real wet conditions, but its small, fits in a pocket and work fine. Seems very good quality. So I'm happy with the purchase and the value offered.

August 8, 2016
Unprompted review
Rated 4 out of 5 stars

Good quality umbrella.

Seems well built, smooth operation, feels a tad wobbly when deployed, and the coverage from the rain is only average, nonetheless I am very happy with my Solo.

August 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent umbrella company

I've Davek Elite and Solo, both are excellent umbrellas and exceed my expectations in build quality and sturdiness. With combo pack value for money is really good too.
Delivery was very fast and efficient.

July 22, 2016
Unprompted review
Rated 2 out of 5 stars

Expected more

For an £89 premium umbrella I expected premium quality. The item looked second hand and had sticker remnants on it. One of the umbrella arms is improperly stitched to the frame and doesn't close properly. Davek UK have committed to sending a replacement but have not received a shipping note or confirmation of this.

July 19, 2016
Unprompted review
Rated 5 out of 5 stars

Good Service

They are not cheap but they delivered quickly and the umberelas are of a good qulity. We brought their smallest one to take to S E Asia for the rainy season. So compact but robust.

July 19, 2016
Unprompted review
Rated 3 out of 5 stars

Problems with delivery.

Ordered with Davek on 3rd July 2016 and today, a little over two weeks later, I finally received my umbrellas. My original order didn't arrive and I was told that the courier delivered my package to an immediate neighbour, to my surprise, as I was in all day and no card had been placed through my letterbox. None of my neighbours received it, so Davek had to dispatch my order again. May be different in the US, but as a UK customer, I was not initially provided with the name of the delivery company, nor given any tracking information, so suggest that Davek UK provide more info to their customers in future. Am happy with my umbrellas, now that I have received them.

July 12, 2016
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised.

Been looking for a good quality small, strong, lightweight brolley that I could leave in my bag. Fed up with the cheap and nasties and not so cheap nasties that feel like they'd turn inside out at the first gust of wind. Happy to say that I think I've found what I've been looking for. Not the cheapest by a long way but in my opinion is of superior quality than most other brolleys of this design and delivery is very fast.

July 6, 2016
Unprompted review
Rated 5 out of 5 stars

Davek Elite

Outstanding product and truly outstanding service from Davek. Really cannot fault these guys, this is my second purchase from them.

June 27, 2016
Unprompted review
Rated 4 out of 5 stars

Manchester Rain

Manchester is renown for great music, great pubs, fabulous people and rain. We love the Manchester rain its proper rain, not your fine rain, its full on hard core rain. So you need the proper tools to keep you dry and Dave K has the goods. This year the Manchester weather has destroyed 6 standard umbrellas, but not the Dave K. Its space age materials are coping very well with everything this great citys weather is throwing at it. No signs of caving in to the updraft around Beetham Tower on Deansgate, not a flinch

June 25, 2016
Unprompted review
Rated 2 out of 5 stars

Well !!!!! Rating is for experience so far.

Went for the high end of the market, product looked amazing just what I needed but was not 100% perfect, faulty stitching connecting ribs to outer canopy, not what I expect for this money. Slow response to my complaint, returned 1st class same day with communication via email, contacted 3 days later by supplier to take a picture ???? obviously not a 24/7 service. have asked for a replacement rather than refund as I do really like the thing if it wasn't faulty, everyone deserves a 2nd chance then I move on.

We had rain for the next 3 days - Just my luck

June 1, 2016
Unprompted review
Rated 4 out of 5 stars

Great Umbrella

A great looking umbrella, yet to be tested in the wind! Would have appreciated tracking information so that I was aware when it would be delivered.

May 31, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Ordered this umbrella, was advised of receipt of delivery and kept up to date with the progress. Ordered 17th 5pm received 20th lunchtime. Very prompt. Excellent quality. Guaranteed for a lifetime.

May 24, 2016
Unprompted review

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