David Charles Childrens Wear Reviews 387

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unfortunately dress didn’t work out and when wanted to ship it back from the US to UK I was asked to pay $240 which is insane! I would expect from a company that big to let consumers know prior to buy... See more

Company replied

Rated 5 out of 5 stars

The dress came exactly seen on the website, and it was packed so beautifully and securely - it even came with its own tiny cushion hanger for the complete finishing! Customer service was top no... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and beautiful dress. My daughter is made up and excited for her prom.

Company replied

Rated 5 out of 5 stars

This is the second time I have purchased dresses from David Charles. The first was for my twin daughter's year six graduation, and everyone was taken back by how beautiful the girls looked in their... See more

Company replied

Company details

  1. Children's Clothing Store

Information provided by various external sources

Discover the very latest in girls designer dresses from our exclusive range here at David Charles. David Charles is the iconic British brand for luxury children’s dresses and girl’s party dresses, with a knack for making little girls look and feel gorgeous.


Contact info

4.0

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

My shopping experience was a very positive one , from start to finish. Apart from loving the dress which I bought for my daughter's Holy Confirmation, having it just in 4 days was amazing. It wont be the only dress I will get for sure.

Claudia
Malta

June 27, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Lovely review, thank you 💕

Rated 5 out of 5 stars

Love the quality of all 3 dresses but…

Love the quality of all 3 dresses but just didn't fit for my daughter. How I wish you can design more dresses A line dresses & larger sizes like size 18.

June 17, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you 💕

Rated 5 out of 5 stars

Efficient

Efficient, helpful and lovely dresses.

June 2, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you 💕

Rated 5 out of 5 stars

The dresses are excellent I would…

The dresses are excellent I would recommend them to any body when ever I shopped I always have good experience and please with the fabric they are beautiful.

May 30, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Lovely words. Thank you 💕

Rated 5 out of 5 stars

Stunning dress

Stunning dress. Fantastic quality. Absolutely unique. Worth every penny. Looking forward to my next purchase.

May 23, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you 💕

Rated 5 out of 5 stars

Exquisite dresses

The dresses are so beautiful and were such a joy to receive.
They'll be part of many special moments. Our girls squealed with delight when the gorgeous dresses emerged from their carefully package box.

May 18, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you. Such a lovely review. 💕

Rated 1 out of 5 stars

Supper bad

Supper bad, i have ordered from all over the world and i’ve never lost a package or a company didn’t cooperate with me. The worst ever, didn’t receive my order nor I got refunded. Also, the dress that I bought it’s an expensive one. Will never buy again

May 16, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Dear Najla, as per your recent email correspondence with our customer service team... we are in the process of investigation with the courier for your lost parcel. And we will be issuing a refund to you on Monday as promised. Unfortunately we have no control over delivery once a parcel leaves our premises and we are sincerely sorry for the inconvenience.

Rated 5 out of 5 stars

Sandra, Cambridge

Excellent item quality!
Superfast delivery!
Thanks a lot 💯👍

May 13, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you 💕

Rated 4 out of 5 stars

Hi every one

Hi every one
Im still waiting to receive my order
But to be honest you where so helpful and i get your email
The current situations is so difficult to every one
Hope you be safe

April 19, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you for understanding, stay safe 💕

Rated 1 out of 5 stars

Why do you want me to stay and my order…

Why do you want me to stay and my order has not yet arrived

April 11, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you for your feedback. We are processing orders as quickly as we can and due to the most recent UK government announcement we are limited to only dispatching orders every Friday until further notice. We apologise for any delay you may have experienced in these unusual times and hope you understand. Stay safe.

Rated 5 out of 5 stars

Nice Peice

Nice Peice, excellent service and efficient delivery 👌🏻

April 6, 2020
Unprompted review
David Charles Childrens Wear logo

Reply from David Charles Childrens Wear

Thank you 💕

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look