Everything is great just a few minor more cosmetic things which for the price you pay you'd expect better, such as some of the cable machines in the gym not working, the towels being tiny, and the out... See more
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David Lloyd Bromsgrove Zumba with Dan. Its so good & definitely feels more like a dance party than a workout. The music and especially the choreography help people stay engaged longer than... See more
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If you're looking for an upgrade or overhaul in your life, this is the investment that you need. An outstanding facility and with helpful and friendly staff taking health and wellness to a new level.... See more
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Fantastic facilities and the perfect remote work setup! I absolutely love David Lloyd. It fits seamlessly into my routine as a mobile professional. On some days, I start with their early morning clas... See more
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Company details
About David Lloyd Clubs
Written by the company
Find a place where you can safely relax, socialise, and re-energise. Whether it’s a workout in the gym, an exercise class, the fresh feeling of that first length in the pool, or simply a space where you can get away from the outside world, it’s all here for you.
Reasons to join:
- 850 tennis courts
- 400 tennis coaches
- 150 swimming pools
- 10,000 fitness classes a week
- Fantastic spa facilities
- The latest gym equipment
- Fun for all the family
- Spacious Clubrooms for enjoying a meal or a drink with friends It’s time to give yourself some DLC
Our community
At David Lloyd Clubs, we want to make sure our members feel a part of something special, which is why we focus on a more holistic approach to exercise. We provide nutrition expertise, events such as quizzes and pool parties, family activities, and in-club tournaments. We even have socially distanced groups such as the #DLRunClub. And if you need any help with your routine or setting your goals, our friendly team are there to support you.
Reviews - we know that open conversations about our service is such an important part of that community feel. We welcome and appreciate all constructive feedback so that we can make sure we keep providing an exceptional experience. We’re here to help with any queries you might have.
You can also like us on Facebook, where you can keep up to date with all the latest news, join groups, and keep us posted on your fitness journey.
Contact info
The Hangar, Mosquito Way, Hatfield Business Park, AL10 9AX, Hatfield, United Kingdom
- davidlloyd.co.uk
4.4
Excellent
41K reviews
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Love it
This is my 2nd home and I love it. There are fabulous classes with even more fabulous instructors, plenty of opportunity to try new racquet sports/classes and make new friends. I know it costs but if you use the facilities it's worth it. It only loses a star because my annual subscription has risen dramatically over the past 2 years which makes me think they are trying to get rid of me as I've been a member about 28 years and loyalty is something they don't appreciate. Sad but true!
June 30, 2026
Reply from David Lloyd Clubs
Hi Suzee, thank you for taking the time to share your feedback, and for being such a loyal member for the past 28 years. We're delighted to hear the Club feels like a second home and that you're enjoying the classes, instructors and opportunities to try new activities and meet new people. We also appreciate your comments regarding your membership. We understand your concerns, and we're sorry to hear you feel this way. Your feedback is important to us, and we'll be sure to share it with the relevant team.
Club cleanliness is not great poor…
Club cleanliness is not great poor female showers have poor drainage smell and flies. facilities at Kidbrooke do not match the standard of other David Lloyd clubs for the monetary value being charged ...
June 23, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback Grace. We're sorry to hear your recent experience hasn't met your expectations. We appreciate your comments regarding the cleanliness of the club, the condition of the female showers and your concerns about the facilities. We'll be sure to share your feedback with the Club Management team so these areas can be reviewed. Thank you again for bringing this to our attention.
Disappointed
I joined a month ago and ever since joining I noticed that, as new member, there is not much guidance in terms of where and how to meet the instructor of your booking. For example I booked a spa induction and I got there, had no idea where I can meet the instructor, spoke to the reception and they had to phone the team to get someone to come and do the induction, but then what is the point of me booking and showing up on time? Really not the best experience for a new member.
Also I used the outdoor swimming pool once since being a member, it is quite dirty and really made me doubt if I made a good choice joining this club, please do some cleaning of your outdoor pool...
June 30, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback Sunny. We're sorry to hear that your first few weeks as a member haven't met your expectations. We appreciate your comments regarding your Spa Induction experience and understand how frustrating it must have been not knowing where to meet your instructor after arriving on time. We're also sorry to hear about your concerns regarding the cleanliness of the outdoor pool. We'll be sure to share your feedback with the Club Management team so these areas can be reviewed and improved. Thank you again for bringing this to our attention
Lovely outdoor pool
Lovely outdoor pool , deep blue in colour with greenery around it and adults only after 6pm and pre 10am - that’s the real attraction to the club for me.
June 23, 2026
Reply from David Lloyd Clubs
Thank you for your wonderful review! We're delighted to hear you're enjoying the outdoor pool and its relaxing surroundings. It's great to know the adults-only swimming times are such a highlight for you, and that they help make your visits even more enjoyable.
Reply from David Lloyd Clubs
Thank you for your wonderful review Andrew!
Chloe M was so helpful over live chat-…
Chloe M was so helpful over live chat- Thanks so much!
June 30, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you for your wonderful review Kirsty! We're delighted to hear Chloe was able to help you through Live Chat. We'll be sure to pass your kind words on to Chloe!
David Lloyd Beckenham has fantastic…
David Lloyd Beckenham has fantastic facilities. But what makes the gym top class are the friendly people making your experience that much better.
Evie behind the bar always helpful and making service quick and correct.
Lucy a new Lifeguard always attentive and alert and always smiling.
The new Deputy General Manager Emily works so hard and is always there to help. No problem is too small
Well done.
June 27, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you for your fantastic review Darryl! We're delighted to hear you're enjoying the Club and that our team has made such a positive impact on your experience. We'll be sure to pass your wonderful feedback on to Evie, Lucy and Emily!
Chloe M was very helpful on the chat…
Chloe M was very helpful on the chat line from the membership app in helping me find the best membership option. The service was swift and efficient. Thankyou.
June 30, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you for your wonderful review! We're delighted to hear Chloe M was able to help you find the membership option that was right for you. We'll be sure to pass your kind words on to Chloe!
I was having an extremely bad…
I was having an extremely bad experience at a particular club Heston after numerous emails and phone calls I managed to do a live chat with Chloe M
She resolved my issues with patience and understanding at the same time as my son was in surgery would like to thank her once again for her swift response and actions
June 30, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you for taking the time to share your experience Kerry. We're sorry to hear about the difficulties you initially faced, but we're delighted that Chloe was able to provide the support you needed. We'll be sure to pass your kind words on to Chloe!
No Air con in the gym all the tables…
No Air con in the gym all the tables taken up by people supposedly working from home with their laptops,Changing rooms need a good deep clean
June 23, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback. We're sorry to hear your recent experience didn't meet your expectations. We appreciate your comments regarding the air conditioning, the availability of tables in the Clubroom and the cleanliness of the changing rooms. We'll be sure to share your feedback with the Club Management team so these concerns can be reviewed.
I found when I went to any of my…
I found when I went to any of my classes they all explained everything to me and asked everyone if they had any thing to let them know
June 3, 2026
Reply from David Lloyd Clubs
Thank you for your wonderful review Susan! We're delighted to hear you've had such positive experiences in our classes. It's great to know our instructors took the time to explain everything clearly and checked in with everyone to ensure they could provide the best possible support!
Don’t like the way the company dropped…
Don’t like the way the company dropped nearly all the Padel social sessions & arrogance on reply. They selling to new members all this stuff, but it’s all lies.
CAR PARK IS A JOKE!!!
TERRIBLE.
May 7, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback. We're sorry to hear you feel the Club hasn't met your expectations recently. We'd like to reassure you that we currently offer Padel Social sessions on Monday, Tuesday, Wednesday, Thursday, Saturday and Sunday. We also understand the Club can become busier at this time of year, and we appreciate that this can be frustrating, particularly when it comes to parking. We'll be sure to share your feedback with the Club Manager for review. If you'd like to discuss your concerns further, please contact us at harlow@davidlloyd.co.uk, and we'll be happy to help.
Reply from David Lloyd Clubs
Thank you for your wonderful review Nick! We're delighted to hear you're enjoying the Club, our two pools and the excellent team!
Had an online chat with Steph West
Had an online chat with Steph West! Listened and resolved my membership issue almost immediately, was professional and straight to the point. This was easier to resolve with Steph than it was at my home local gym! Tbh managing your membership should be made easier and more self controllable.
June 29, 2026
Unprompted review
Reply from David Lloyd Clubs
Thanks for taking the time to leave us a review! We're so pleased to hear that you've had a great experience with Steph and she swiftly resolved your membership query!
Reply from David Lloyd Clubs
Thanks for leaving a review! We're so pleased to hear that you're enjoying the Club. We appreciate the recommendation!
Reply from David Lloyd Clubs
Thank you for your lovely review Susan! We're delighted to hear you enjoyed your day at the Club and made the most of our outdoor pool!
Love the staff so friendly
Love the staff so friendly
& approachable always happy to help.
Only constructive criticism I have is the wait for food can be extremely long and seem under staffed a lot & the walk from men’s changing room to outside pool is ridiculously slippy and dangerous
June 22, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback Matthew. We're delighted to hear you've had such positive experiences with our team and that you've found everyone to be so friendly, approachable and always happy to help.
We also appreciate your comments regarding food waiting times, staffing levels and the pathway between the men's changing rooms and the outdoor pool. We'll be sure to share your feedback with the Club Management team for review.
Great place to be
I've been a member at the Hatfield club for a few months now and have had a great experience overall.
The gym is always clean, well-equipped, and has everything I need. The spa is genuinely wonderful, and the padel courts are excellent.
My only frustration is the booking system for the indoor padel courts. They get booked up very quickly, yet quite often the courts end up sitting empty because people don't show up. It would be great if the booking system could be improved to make better use of the courts.
The staff are always friendly, helpful, and make a real effort to make sure you're having a good day. Their customer service really stands out.
June 29, 2026
Reply from David Lloyd Clubs
Thank you for taking the time to share your feedback Lee! We're delighted to hear you're enjoying the facilities, and that our team has made such a positive impression with their friendly and helpful service. We also appreciate your feedback regarding the indoor padel court booking system. We understand how frustrating it can be when courts appear fully booked but then go unused due to no-shows. We'll be sure to share your comments with the relevant team for review.
Paid for annual membership of Brighton…
Paid for annual membership of Brighton Marina gym for mys4lf and my partner during lockdown. Paid £1500 upfront only to be banned 2 months later for "non-payment". Over 6 months later they said was no longer banned but were not in a position to extend or refund period we were refused entry. Complaint was passed on and months later transpired this person left and months later person who took over left.Then had to be passed up to London to deal with. Never was sorted, never been back. Seems like was pretty much cheated.
June 29, 2025
Unprompted review
Reply from David Lloyd Clubs
Hi Philip, thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experiences at the Club, this is not the experience we want for our members. We’ve requested further details from you via the Trustpilot system so the relevant teams can get in touch and review your concerns in full. Thank you for your patience and for bringing this to our attention.
Heather from the app team was great…
Heather from the app team was great helped immedialtly.
June 29, 2026
Unprompted review
Reply from David Lloyd Clubs
Thank you for your wonderful review! We're delighted to hear Heather was able to help you so quickly and provide such great support. We'll be sure to pass your kind words on to Heather.
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