Dazuma Reviews 551

Thanks to Mhaica, we have now two working lights by our entrance even through Japan is so far away and the Amercan Customs had damaged the Package. It took quite a long time but we are happy with the result.

Despite the lamps delivery took too long, they always kept me informed about my concerns. Customer service is great. The lamps are also very pretty

Outstanding customer service and personalized support as we navigated installation and reprogramming one of our remotes. Love the design and functionality of both ceiling fans/lights we purchased. Will buy again from Dazuma in the future.

Excellent communicated every step of the way. Very pleased with the result!

Great customer service and very quick response. My order was damaged on delivery and I got an immediate response from DAZUMA. They agreed to send me a new replacement glass lamp after seeing the pictures of the broken glass window.

I had never ordered from this company before. When the shipment was delayed, I reached out and received timely responses, updates and solutions.

Customer service was amazing. Mhaica responded quickly with photos and product details. My light fixture arrived as promised and the quality was better than I expected. I would definitely order with Dazuma again.

Excellent customer service! Easy to contact and rapid response to a shipping issue I had.

Great Customer Service! I ordered a new lantern for our mailbox post and didn’t initially add the discount code. I called customer service and they promptly gave me a partial refund reflecting that discount. Mhaica provided great follow-up by calling the following day to ensure that the discount had been credited back to my card. Looking forward to receiving the lantern once it has shipped!

This beautiful lamp was delivered with love and care! I was so excited that I became impatient on when the lamp would get here! It arrived with zero issues and the lamp lights up so beautifully! I can't wait to give it to my friend, such a beautiful gift!! Thank u so much to all who worked to give me this lamp

Mhaica was very helpful and new everything about my questions

This is the best customer friendly business I’ve dealt with in a long time. They have kept in touch with me every step of the way! Always checking in to see how my project was going. And their products are top quality and dependable!

The item I bought was well constructed, elegant , and beautiful in its place. Very happy with it and the quality in which it was made. Thank you Zuma!

Very professional company with great communication. Our light fixture (4 ring gold color) is being custom produced on our behalf and the manufacturer quickly grasped our desires and requirements and quickly inserted them into instructions for our order. Very pleased and very impressed with quick communication and understanding. We will purchase from Dazuma again.

This company is outstanding in all aspects. They are very helpful and willing to work with you. Customer service is their top priority. They have gone the extra mile in designs and products are made of top quality materials. Being products are imported, it is worth any wait time for delivery. Everything was packaged well and I received it in perfect condition. I will only but my lighting through this company.

Mhaica is the very best representative for Datzuma! She is patient with me for I am an older person!

I purchased a motion activated closet light and it is fabulous. When a charging problem occurred I emailed the company and got an immediate response, and a new light! Wonderful company!

This company beware they put stuff online that they look amazing but went I get to your house is another crap from china that do not work or is all broken. And you call them and you have to wait weeks to get orders in please beware. Do not buy anything from Dazuma light. And another thing I order this on April 2025 and we got the stuff on September 2025 and went you pay thru PayPal they take that long so you won't be able to do a claim

Mhaica was very helpful in providing information. I appreciate her willingness to understand my issues about returning a product that I incorrectly ordered. She was very kind in every conversation and sent a constructive email follow up .