I like the fixtures but there's no way to replace the bulb without removing the complete fixture from its mounting/pilaster. Also, the delivery took much longer than expected.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy ordering. Shipping came earlier than expected. Lights look great. A little confusing on transformer requirement, but after I received them, it was easy to figure out.
I received 4 solar RGB spot lights thinking that the light could change to any color within the spectrum. My client primarily wanted a standard warm light with the ability to change the color during... See more
I love the lamps I ordered. They will be perfect in my bedroom. The ordering was very simple and easy. I’m just upset because I didn’t see the summer20 discount code until I had already checked out so... See more
Company replied
Company details
Written by the company
Online store for Lighting
Contact info
44 rue beaurepaire, 49100, Angers, France
- 978-678-4855
- hello@dazuma.us
- dazuma.us
4.4
Excellent
551 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service! We ordered 2 sets of pillar lights. Loved the first set and wanted to return the second. Customer service provided instructions, followed-up, and provided a refund. All painless!
December 2, 2024
Unprompted review
Hardwired Outdoor Patio Lamps
Looked all over for Hardwired Outdoor Lamps…found them on Dazuma. They are beautiful … we love them!
November 11, 2024
Unprompted review
Easy experience
Easy experience. Now waiting for my package to arrive. Hopefully sooner rather than later. If all goes well, I wouldn't hesitate to order from this company again. Stay tuned....
November 23, 2024
Unprompted review
Easy to look and to purchase on line
Easy to look and to purchase on line. Other products I have are outside are in good shape.
November 22, 2024
Unprompted review
Outstanding customer service
The product was a good quality! However, we decided to go with a different light fixture. They were extremely kind with supporting me with returning and exchange!!!!
October 22, 2024
Unprompted review
Ease of use.
November 22, 2024
Unprompted review
Really vast product line… easy to order…
Really vast product line… easy to order online thru app… thanks Dazuma
November 22, 2024
Unprompted review
The uniqueness and quality got my…
The uniqueness and quality got my attention to buy your fixtures for my nine post in front of my home. Your fixtures are of a great design will enlighten the beauty of my home.
November 21, 2024
Unprompted review
Your lights are beautiful and I can’t…
Your lights are beautiful and I can’t wait to receive my order! The site was easy to use I did not have any issues.
November 15, 2024
Unprompted review
There were some broken crystals and the…
There were some broken crystals and the light fixtures required much more assembly than expected. Instructions were not included. That said, now that the fixture are assembled and installed, they look fabulous and provide really nice light
November 14, 2024
Unprompted review
Fast responses
Order some lights that I was trying to return. customer service took care of this matter immediately. quick response and very informative. Nothing wrong with the lights we just double order.
November 9, 2024
Unprompted review
GREAT EXPERIENCE!!!
The customer service reps that we dealt with over several weeks where extremely patient kind, knowledgeable, and helpful in being able to change an order which I’ve been placed by mistake. These reps were a real asset to your business and made it possible to deal with your company now and in the future They were GREAT!!! 😊
November 14, 2024
Unprompted review
Found what I wanted and checked out in…
Found what I wanted and checked out in less than 3 mins.
November 13, 2024
Unprompted review
Redemption
I recently gave this company a one star rating due to issues with returning some under counter lighting. Dazuma has since given me an apology and a full refund.
November 12, 2024
Unprompted review
Excellent customer service and…
Excellent customer service and beautiful light designs products
November 12, 2024
Unprompted review
Excellent customer service.
Excellent customer service.. very attentive. highly recommend.
November 8, 2024
Unprompted review
very well made product
very well made product, solid construction and quality parts!
October 9, 2024
Unprompted review
Really looking forward to the new light…
Really looking forward to the new light for my new garage. Was hoping to receive sooner than 15 /22 days. Want to install outside before it gets to cold😊
November 5, 2024
Unprompted review
Great products at great prices
Easy site to navigate. Really unique and artful products. Reasonable prices. Easy to complete checkout.
November 3, 2024
Unprompted review
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