Very friendly and professional staff. Answered all questions that I had and put my mind at ease explaining all about hiw to use the washing machine. Delivered on time,, connected up and left. Unfortun... See more
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Derek Baxter founded DB Domestics back in 1971 in Luton before moving the business to Eastbourne in 1982. We remain a family run business of three generations with the same principles as its always been with service at the heart of our business. We are a proud member of the Euronics Group providing unbeatable prices with unbeatable service Our business has gone from strength to strength expanding over the years to now having one of the biggest showrooms in South East England. With over 1,500 appliances on display in our showroom located in Eastbourne, East Sussex you are bound to find the right appliance. In late 2023 the DB Kitchens team opened the doors on our brand new showroom extension, which now showcases over 20 different kitchen furniture ranges, along with over 150 door styles. With so many appliances in stock and local next day delivery available DB Domestics is your one stop shop for any appliance. Orders can be done with expert knowledge on hand in store, over the phone or online with ease.
Contact info
407-419 Seaside, BN22 7RT, Eastbourne, United Kingdom
- 01323 725588
- sales@dbdomestics.com
- dbdomestics.com
Replied to 62% of negative reviews
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Very quick friendly service
Very quick friendly service , delivery on time and service was good
Another positive experience with this…
Another positive experience with this business, polite helpful staff. Been a few yrs since I’d needed new goods and now they do kitchen design n installation too since gonna go for a quote in few weeks. Well done guys
Knowledgeable staff good service
Knowledgeable staff good service, good price we always use them .
Staff very helpful and purchase sorted…
Staff very helpful and purchase sorted easily.The free delivery and recycling is great but the unit I purchased (dishwasher) plus fitting was more expensive than I was expecting
Impressive service
I have been very impressed with D B Domestics. They have repaired an oven for me in the past and recently supplied a new washing machine. Their service is quick, reliable and knowledgeable. I have no hesitation in recommending them to others.
The delivery men
The delivery men who were cheerful, very careful and mindful of damaging furniture when bringing in the very tall fridge freezer. Also prompt and keeping in touch with us advising us when they would arrive.
Quick and efficient service
Great service
Great service, we had installation too and took away old freezer. Really smooth experience.
Excellent store
Excellent store, really helpful with the good old-fashioned personal touch. Just brilliant.
Purchase and delivery.
The female sales person was helpful and instructive without being pushy. The purchase was easy. The delivery was prompt and efficient. The installation was speedy and all the packaging removed and taken away.
So helpful
So helpful, lady on phone was super helpful and made the process from ordering my washing machine to delivery so easy. Delivery guys were also lovely and installed in no time. Would definitely recommend.
Customer service was brilliant
Straightforward website,very helpful fitters,but best of all the polite and helpful lady that answered the phone.( possibly Jade,sorry if I'm wrong)
Nothing was too much problem for her,thankyou.
Decent price.
Decent price.
Only one drawback....I was not informed when the item was due to be delivered.
First class service
First class service, every thing was an amazing experience by an a really good professional service. The installation/delivery team went over and beyond being helpful. They were happy professionals guys. Well done and thank you guys. Very much appreciated.
THANK YOU 🤩
Good prompt service and at reasonable…
Good prompt service and at reasonable prices, for both call out and delivery of items. Would recommend. March 2026.
Fantastic range
Fantastic range. Great help from the sales lady and super fast delivery, less than 24 hours, and the guys were lovely! Over the years DB Domestics has always been our first (and often only) port of call!
Best shopping experience …
The information given to us was very helpful when making our choice of product. Let us look around at products and given time not pushed by staff to buy.
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