Navin @ the Worcester (Tobias) location was great today. He mentioned being in training & as someone who trains newcomers, Navin was really on point! I would never have guessed he was in training. I... See more
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Kassandra was very polite and helpful understanding what I needed to better serve me… Thank you DCU for having staff that is prepared to meet your members needs!!! RG
Navin helped me out today with my card. It wasn't working it said it was active on my dcu app but it wasn't he helped me activate my card thank you.
NAVIN was my teller and he was so pleasant, respectful, helpful, kind and quick . He knows what he is doing and was service oriented. He actually had me smiling walking out the door. You need 10 more... See more
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
11 Tobias Boland Way, 01607, Worcester, MA, United States
- 1-800-328-8797
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Navin helped me out today with my card
Navin helped me out today with my card. It wasn't working it said it was active on my dcu app but it wasn't he helped me activate my card thank you.
I love this DCU branch next to Walmart…
I love this DCU branch next to Walmart in Worcester. Today I spoke to Navin who was very professional and also a fellow anime fan
Navin did very good!
Great experience with Nelka today…
Great experience with Nelka today assisting me with a Deposit. Friendly and informative.
Thank you Nelka and DCU
Navin was excellent at service
Navin was excellent at service! Thank you, for always helping me!
Jorge help me fast and to the point 5…
Jorge help me fast and to the point 5 stars for him
Kassandra was very polite and helpful…
Kassandra was very polite and helpful understanding what I needed to better serve me…
Thank you DCU for having staff that is prepared to meet your members needs!!!
RG
She was very respectful Patient she…
She was very respectful Patient she keep smiling at all conversations she’s working very very well
Excellent service from Navim at the…
Excellent service from Navim at the Tobias Boland branch. He were extremely cordial, helpful, and handled everything very professionally!
Navin made my transaction very quickly…
Navin made my transaction very quickly and professional.
Iva and John were fantastic
Iva and John were fantastic! Very quick and friendly. I was intimidated by the long line when I walked in, but they had me in and out in no time!
Navin @ the Worcester (Tobias)
Navin @ the Worcester (Tobias) location was great today. He mentioned being in training & as someone who trains newcomers, Navin was really on point! I would never have guessed he was in training. I highly recommend keeping him & his friendly demeanor around for a long time.
Quick and easy
Quick and easy, staff is helpful as always. Navin was very professional and helpful with all questions I had.
Kassandra is a very nice person
Kassandra is a very nice person. It seem she experienced on what she doing as costumer service. I love how she treats clients at the DCU bank
Great Matt
Matt was very helpful with opening my accounts. He took the time to explain everything to me clearly and patiently. He also had a very soft and pleasant voice.
Have a great evening, Matt!
Naveen was exceptionally helpful
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