Navin @ the Worcester (Tobias) location was great today. He mentioned being in training & as someone who trains newcomers, Navin was really on point! I would never have guessed he was in training. I... See more
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I had an experience meeting with Karen went to get paperwork notarized but I had already signed which Kat explained was not allowed. She then searched for and printed a new copy so I could still get w... See more
It always a pleasure to go into this DCU branch. People are always friendly and helpful. Today Navin helped me with what I needed.
NAVIN was my teller and he was so pleasant, respectful, helpful, kind and quick . He knows what he is doing and was service oriented. He actually had me smiling walking out the door. You need 10 more... See more
Company details
Written by the company
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
11 Tobias Boland Way, 01607, Worcester, MA, United States
- 1-800-328-8797
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Baeya was very helpful to me and my…
Baeya was very helpful to me and my wife the way she helped us as customers were very helpful
My experience was a 10/10!Natalie was…
My experience was a 10/10!Natalie was honestly with her patients and work ethic.Keep up the good workk
Meerab was so kind and made my…
Meerab was so kind and made my transaction for a loan so smooth and efficient. Thank you so much for you help!!
I been a customer with DCU BANK for…
I been a customer with DCU BANK for many years now. they been a great help throughout the years. Baeya Dessus is one of the tellers,there she has helped me with my loans and everything that I need to get done. she’s very helpful, very kind communicate very well.Thank you
DCU BANK..
The services is very fantastic 👌 thanks…
The services is very fantastic 👌 thanks to baeya!
The teller line (Natalie) from Worcester CROSSING…
The teller line from Worcester CROSSING has always assisted me! Natalie who speaks Portuguese helped me better understand how to do my transaction! Thank you all for the help!
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