Navin @ the Worcester (Tobias) location was great today. He mentioned being in training & as someone who trains newcomers, Navin was really on point! I would never have guessed he was in training. I... See more
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I had an experience meeting with Karen went to get paperwork notarized but I had already signed which Kat explained was not allowed. She then searched for and printed a new copy so I could still get w... See more
Kassandra was very polite and helpful understanding what I needed to better serve me… Thank you DCU for having staff that is prepared to meet your members needs!!! RG
NAVIN was my teller and he was so pleasant, respectful, helpful, kind and quick . He knows what he is doing and was service oriented. He actually had me smiling walking out the door. You need 10 more... See more
Company details
Written by the company
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
11 Tobias Boland Way, 01607, Worcester, MA, United States
- 1-800-328-8797
4.8
Excellent
49 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Naveen was exceptionally helpful
May 20, 2026
Unprompted review
Navin was nice,polite and made my…
Navin was nice,polite and made my transaction went smoothly!!
May 15, 2026
Unprompted review
Kassandra was great i needed my last…
Kassandra was great i needed my last paycheck and she printed out all of them for me i really appreciate that will help me keep better records of my paychecks
May 15, 2026
Unprompted review
Navin was great
Navin was great. He spoke in a way I can understand & also understanding in what I needed!
May 15, 2026
Unprompted review
Kassandra is very efficient and…
Kassandra is very efficient and excellent customer service
May 15, 2026
Unprompted review
NAVIN deserves a raise!
NAVIN was my teller and he was so pleasant, respectful, helpful, kind and quick . He knows what he is doing and was service oriented. He actually had me smiling walking out the door. You need 10 more like them.
May 15, 2026
Unprompted review
Navin was sooo informative about…
Navin was sooo informative about savings and how to earn more on each account
May 11, 2026
Unprompted review
Nas !
Nas, was amazing she made sure i understood my loan process properly & she made sure i didn’t get confused. she was kind & respectful. thank you so much !
April 29, 2026
Unprompted review
Navin and Jandell were both awesome
Navin and Jandell were both awesome
April 24, 2026
Unprompted review
NAVINNJANGELLE we’re both very helpful…
NAVINNJANGELLE we’re both very helpful and professional did a great job
April 23, 2026
Unprompted review
Good advice on how to optimize your dividends
I had a great experience with this branch today. The teller was very helpful, kind and knowledgeable, she went above my request and advised me with some options for optimizing my dividends.
April 23, 2026
Unprompted review
Natalie did a wonderful job and went…
Natalie did a wonderful job and went above and beyond to help me! GIVE HER A RAISE!!!
April 3, 2026
Unprompted review
I had an experience meeting with Karen…
I had an experience meeting with Karen went to get paperwork notarized but I had already signed which Kat explained was not allowed. She then searched for and printed a new copy so I could still get what I needed to done. It was a pleasure dealing with her professionalism.
April 2, 2026
Unprompted review
Baeya helped me with everything if i…
Baeya helped me with everything if i cab give 10 star i would
March 27, 2026
Unprompted review
My Appointment
I had an appoint at 11 Tobias Bolland Way in Worcester with Baeya and it was the best experience! She was super kind, helpful, and answered all of my questions! She also made me feel very comfortable and welcomed! She deserves five stars and a raise! The person who answered my phone call prior to my appointment with her was rude, unprofessional, and not helpful. Baeya made my experience so much better and I will be coming back!
March 24, 2026
Unprompted review
Today I learned more about certificate…
Today I learned more about certificate accounts because of baeya i was confused on the ones I had opened by mistake
March 23, 2026
Unprompted review
Baeya was very helpful to me and my…
Baeya was very helpful to me and my wife the way she helped us as customers were very helpful
March 17, 2026
Unprompted review
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