I ordered over two weeks ago and still nothing. They create a tracking number to make you think that your order might be on it's way, but it's just smoke and mirrors. My package has been "USPS await... See more
Deal Hub
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Black Education Upgrading is an NPO helping disadvantaged children and disabled. We paid for our Sony 4 slots camera battery charger even today ,we still waiting only promises.Never ever deal with th... See more
Your staff are liars and your service is shocking! My order DH27600 plaçed 13th June still not even in manufacturing nevermind schedule for delivery!!! You contact numbers in South Africa ring off... See more
NEVER PURCHASE ANYTHING FROM THIS FRAUDULANT COMPANY! We're a Non-Profit Organization that can ill afford to lose R6301.99 from good willing donors and by extension the beneficiaries in desperate nee... See more
Company details
Contact info
I echo every single disgruntled…
I echo every single disgruntled customer in the reviews…all the same issues….paid a fortune for solar lights, delivery was said to be 14 days!, eventually 5 weeks later I get a delivery of COMPLETE incorrect item…multiple emails and phone calls to try and request a refund…always stalling and supposedly “escalating” the matter…unable to get a refund until a courier collects the incorrect item first, which just never happens, it is now 4 weeks of emails and calls and NO collection or refund…..absolutely ridiculous, despicable “service”, will NEVER use them again !!!!!!!!!!!!
DEALHUB - ONLINE SCAM - NEVER PURCHASE FROM THEM!
NEVER PURCHASE ANYTHING FROM THIS FRAUDULANT COMPANY! We're a Non-Profit Organization that can ill afford to lose R6301.99 from good willing donors and by extension the beneficiaries in desperate need of our services. We ordered and paid for a Power station on the 25th of January 2023 - after 3 weeks of non delivery - we requested a refund. 15 telephone calls, subsequent promises via email to refund - still nothing as at 03/03/2023. We now having to resort to laying a charge of theft. STAY VERY CLEAR OF THIS SCAM COMPANY.
I've order and pay for solar charge…
I've order and pay for solar charge controller R1700 was supposed to receive in 2-3 weeks later it was 4 then 5weeks nothing.
I report deal hub as crooks and skelms. Tel people not to buy from them
8 weaks later this morning Baffalo send me a Email I will receive my item in 48 hours.
Sorry Deal Hub I made a mistake you are not crooks or skelms sorry
Appalling service
Appalling service. I will never recommend them to my customers or friends. Wish I had read these reviews before placing my order. DH21131 order placed in Nov 22 with the promise of 7-15 days delivery. Did not arrive for two months. When it did arrive it was the wrong size. Sent pictures as requested but heard nothing back. Its two weeks now.
Deal-hub deserves less than "1 star"
Deal-hub.co.za deserves less than "1 star", as in like "0 stars"!!! I placed an order on the 30th of December 2022. It's now the 8th of February 2023. I'm still waiting! Whenever I send an email, I always get a vague reply about a week later, informing me "shipping being updated". This is meaningless because it DOES NOT clearly state at what stage of shipment my product is. Calling them is similarly fruitless. At some point I wanted to cancel the order because I'm not getting what I paid for and it's increasingly frustrating dealing with them. I was then told that I would incur costs for the cancellation. It boggles my mind. I'm honestly hopeless and helpless 😣.
Deal Hub is a bunch of thieves
Deal Hub is a bunch of thieves. We paid for a prduct and had to wait for 5 months to hear anything from them. Only after many threats and cancelling the order we finally receive a notification from the shipment company. We h are still waiting for our money to be refunded. The so-called manager is always in meetings, too busy to attend to customer queries. They send emails making empty promises which they have no intention of honouring.
We have decided to take the legal route. We will make all the noise about these scammers on every social media platform to warn the public about doing business with these thieves and robbers!
The worst online shop ever I order a…
The worst online shop ever I order a food grinder did not received it and they also did not answer calls . According to website they has an office in SA. NO RESPOND at all. Stay away dont even look at them.
By the time you read this you know you just got Scammed..
As said by many before, Placed an order and have not recieved a word, nor tracking number, nothing they now they playing dead.
Warning - Do not buy from Deal Hub!
Warning - DO NOT ORDER FROM Deal Hub! If you are lucky enough to be reading this before placing an order, do yourself a favour and get your items somewhere else. I have been waiting for 2 months and I simply can't get hold of them to get my money back. They are no longer replying to my emails and the phones lines (when they work) go to voicemail.
They are NOT a reputable site and they really need to come with a warning - "do not expect your order any time soon." The question now is, will I ever receive my order?
Also - you should really be allowed to give companies a ZERO rating on this site.
Worst service
Placed and order on 24/07/22 I have sent numerous mails and phone calls, but have still not received my order.
Avoid any purchases with this company
Avoid any purchases with this company. You might as well buy directly from Wish.com because their delivery time is exactly the same and their suppliers are the same but wish.com is much cheaper. If you are willing to wait 4 - 6 months on your item then go for it. They don't also do refunds.
I ordered an item for my son for…
I ordered an item for my son for Christmas, after one month no tracking number or item has been received. Won't do business again as I see a lot of complaints about the company on the internet. I will report the company to Hello Peter next if I don't receive item or money back.
Delivery of my order is long overdue
Delivery of my order is long overdue. When I queried this I received a standard "we will respond to your query within 24 to 48 hours" response. No response ever came and my 3 follow up emails are simply ignored. A warning to those wanting to buy online NOT to use Deal-Hub or RARU.
Deal Hub… is a scam!
I wish I had read reviews on Deal Hub before I placed my order! I placed an order on the 16th October 2022 ref:DH19796, it hasn't arrived yet and I have not received a tracking number. When I try to follow up with an enquiry about my order I get NOTHING!
I have emailed them multiple times to cancel my order, I simply don't need the item any more, I sourced it elsewhere and had it delivered in five days.
I have requested a full refund of my R1,938.05 which the ignore! Can anyone suggest a course of action?my email is andrewsteer2021@ icloud.com.
Thanks Andrew
DO NOT GO NEAR THEM!!!
DO NOT GO NEAR THEM!!!
SO BAD!!!! I ordered an item on the 11th August 2022, immediately saw that the item was the wrong size so I called and cancelled immediately, was told no problem and that it would take 5-7 working days, It is now the 17 November 2022 and I have done many emails, calls, followups and still havent received my refund. These guy's should be taken down and their doors shut, they pretty much robbing people.
I've ordered a product and still have…
I've ordered a product and still have had no response from them or anything. They have stolen yet again
Deal-Hub.co.za...Terrible experience
Deal-Hub.co.za...Terrible experience! Ordered something on October 17. Has not even been shipped by November 8. Am not aloud to cancel order even though it is tremendously delayed and who knows when or if to will be shipped and arrive ever.
The worst!!!!!
The worst! Placed an order in August. Now in November and I still do not have the product. They don't respond to emails and the manager is always busy when you phone
Same as 7 previous bad experiences.
Same as 7 previous bad experiences.
Ordered - Paid - No delivery - Email 1 ignored - Email 2 Ignored - Call to 087050469 Message file full please call back later.
Order date is not on copy order but early October
purchase date 23/10/22
purchase date 23/10/22
tracking number not moving
i think i been scammed i regret doing business with you guys never again. fully of promises but never deliver .stay away from this guys cant be trusted
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







