We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... See more
Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... See more
Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... See more
Company details
Written by the company
Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and fast delivery
Everything OK 120 cm soba elevated garden, very good service.
Everything OK , sent my missing parts out with minimum of fuss.
My order arrived before scheduled date…
My order arrived before scheduled date which was great. Unfortunately one of the reflectors on the bike is broken and trying to find where to notify the company regarding this was impossible. Still very happy with my purchase. Good value for money.
Artiss rug. Happy with purchase
The rug was just as described and works perfectly for the space we wanted to cover. Communication from deal mates was ample and delivery was timely.
You are spamming me
You are spamming me. I receive a flood of spam from you. Never y again from deal

Reply from DealMates.com.au
All nice and easy
All nice and easy. Delivered quickly too.
Product as expected and well packaged
A bit disappointed that my mattress has…
A bit disappointed that my mattress has arrived and I paid postage and they didn’t leave it at my house they took it back to their warehouse now I have to drive 30 odd kms to go get it that’s disappointing as I have desperately been waiting for it to turn up.
I work shift work so I have to wait yet another day to pick the mattress up.
:-(
The service and delivery was very quick
Quick delivery quick respond thanks alot
Great hutch
Great hutch, the only problem for me is that if you want to put a small litter tray or anything bigger than the doors you can't. It would be good if one of the rooves had a hinge so you could open up.
Average QC but great service
Part was missing. Claim process not too arduous and was given whole item as replacement in lieu of missing part.
I ordered a set of kids table and…
I ordered a set of kids table and chairs and paid by my credit card. I was waiting for the item to arrive. A couple of days later when I checked my credit card transaction, I realised I received a refund to my credit card from this website. When I contacted the customer service, I was told the credit card I used was suspected as fraudulent by their bank provider and my order was cancelled without telling me anything. I provided my mobile number and email address when I placed the order. Should some customers service team contact me before cancelling my order without notification. No email no phone calls, I was waiting for my order as an idiot. Wandering whether the website is a genuine online shopping website
Excellent service
Excellent service. Easy online purchase and the products arrived very quickly! Fantastic!
Entirely happy with the product
Entirely happy with the product, will easily keep us in ice.
An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales.
DealMates, will be my first stop, when buying on line.
No problems with any part of your…
No problems with any part of your company. Fast answers to all my questions pile follow up by your staff. I can’t find any problems with anything from DealMates.com.au.
Super quick delivery of a very well…
Super quick delivery of a very well priced item. So so impressed!
Very happy with the service and the…
Very happy with the service and the quick delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







