We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
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See what reviewers are saying
My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... See more
Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... See more
Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... See more
Company details
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Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
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4.2
Great
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great product and fast delivery
May 29, 2022
Everything OK 120 cm soba elevated garden, very good service.
Everything OK , sent my missing parts out with minimum of fuss.
May 23, 2022
My order arrived before scheduled date…
My order arrived before scheduled date which was great. Unfortunately one of the reflectors on the bike is broken and trying to find where to notify the company regarding this was impossible. Still very happy with my purchase. Good value for money.
May 17, 2022
Artiss rug. Happy with purchase
The rug was just as described and works perfectly for the space we wanted to cover. Communication from deal mates was ample and delivery was timely.
May 15, 2022
You are spamming me
You are spamming me. I receive a flood of spam from you. Never y again from deal
May 14, 2022
Reply from DealMates.com.au
Hi Anton, We do not send marketing materials to our customers on a regular basis as you have mentioned. The only thing we send is a review request like this and it really cannot be considered spam. We also do not send e-mails if you are unsubscribed from marketing materials. Please check your records to ensure they are from Dealmates.com.au. We have updated your subscription status to not receive any marketing material if we send them on rare occasions. By any chance, if we have mistakenly sent any marketing materials we are sorry for the same. Please be in touch with us if you need any further assistance.
All nice and easy
All nice and easy. Delivered quickly too.
Product as expected and well packaged
April 29, 2022
A bit disappointed that my mattress has…
A bit disappointed that my mattress has arrived and I paid postage and they didn’t leave it at my house they took it back to their warehouse now I have to drive 30 odd kms to go get it that’s disappointing as I have desperately been waiting for it to turn up.
I work shift work so I have to wait yet another day to pick the mattress up.
:-(
April 28, 2022
The service and delivery was very quick
April 22, 2022
Quick delivery quick respond thanks alot
April 21, 2022
Great hutch
Great hutch, the only problem for me is that if you want to put a small litter tray or anything bigger than the doors you can't. It would be good if one of the rooves had a hinge so you could open up.
April 12, 2022
Average QC but great service
Part was missing. Claim process not too arduous and was given whole item as replacement in lieu of missing part.
April 11, 2022
I ordered a set of kids table and…
I ordered a set of kids table and chairs and paid by my credit card. I was waiting for the item to arrive. A couple of days later when I checked my credit card transaction, I realised I received a refund to my credit card from this website. When I contacted the customer service, I was told the credit card I used was suspected as fraudulent by their bank provider and my order was cancelled without telling me anything. I provided my mobile number and email address when I placed the order. Should some customers service team contact me before cancelling my order without notification. No email no phone calls, I was waiting for my order as an idiot. Wandering whether the website is a genuine online shopping website
April 5, 2022
Excellent service
Excellent service. Easy online purchase and the products arrived very quickly! Fantastic!
April 5, 2022
Entirely happy with the product
Entirely happy with the product, will easily keep us in ice.
An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales.
DealMates, will be my first stop, when buying on line.
April 4, 2022
No problems with any part of your…
No problems with any part of your company. Fast answers to all my questions pile follow up by your staff. I can’t find any problems with anything from DealMates.com.au.
April 3, 2022
Super quick delivery of a very well…
Super quick delivery of a very well priced item. So so impressed!
March 30, 2022
Very happy with the service and the…
Very happy with the service and the quick delivery
March 29, 2022
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