We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
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See what reviewers are saying
My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... See more
Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... See more
Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... See more
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Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
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Reply from DealMates.com.au
DealMates were great but the courier service they use (Aramex) was not
DealMates were great - I paid for my orders and they shipped them the next day on 24th September. The problem is, they use Aramex Couriers so three weeks after my purchase I still hadn't received my orders. After many phone calls and emails to Aramex, I finally received my deliveries on 26th October - over one month after DealMates shipped them to me. Turns out my two boxes were sitting in the Aramex warehouse at Chullora all that time. They tried to use COVID lockdowns as an excuse but I was also purchasing at the same time from companies in Victoria and received my goods here in Sydney within five days. Although the delivery delays are not DealMates fault, their choice of courier is. If you are happy to wait over a month to receive your orders then definitely purchase from DealMates.

Reply from DealMates.com.au
Happy with service.
Easy to purchase online
Easy to purchase online. $$ Great price $$. Quick postage and now I have a new makeup box which keeps all my makeup clean, neat and tidy. Plus it's see through and I can get what I need straight away. Also, I love how it comes in three individual stacks. Plus, if I have guests over, I can just put it in my Linen Press out of the way. Love it, I'll definitely shop online with DealMates again.
Good service.
It was great to find what I was looking…
It was great to find what I was looking for on your site.Good product and fast post. Thank you.

Reply from DealMates.com.au
Very happy customer
Great price, the product was exactly as described and arrived in super quick time. One very happy customer.

Reply from DealMates.com.au
Thankfully my order arrived quickly
Thankfully my order arrived quickly. Need to assemble and to clearing up the yard! Yay! Great service!

Reply from DealMates.com.au
Because of government restrictions and…
Because of government restrictions and industry striking after 2 weeks it’s still sitting somewhere and don’t know if I’ll see my order anytime soon.
Don’t buy devanti wine cooler/fridge
Problem with a wine cooler and it’s taking way to long to get sorted .
How good are the prices👍
How good are the prices👍. Fast shipping and super easy to order

Reply from DealMates.com.au
With next day delivery
With next day delivery, quality product, who could complain! Top notch service and proudly Aussie! Highly recommended!
All good good with transaction
All good good with transaction, can’t rate the oven as we have not used it yet.

Reply from DealMates.com.au

Reply from DealMates.com.au
Very fast delivery
Very fast delivery. Exactly what I ordered. Have not used it yet but so far so good
Would buy again from DealMates.com.au
Received my order and the item was as described. I was kept up to date via emails. I feel confident and would order again from DealMates. It took a little longer than expected but with our crazy covid world it wasn't that surprising.

Reply from DealMates.com.au
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