Item sat in freight depot for about 10 days as deals are did not give freight company my contact details. When deliveeed, item was broken. Had to involve PayPal as dealsmate would not respond to messa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I absolutely LOVE it and am so happy I purchased this bamboo curtain over the others I was considering. Flawless, authentically made in Vietnam, and of perfect quality. I can't get enough of the sound... See more
No customer service! I bought some wooden stools from dealsmate, which needed assembly. They were supplied with screws, one of which was way too long. After you order, they send an email saying to con... See more
I'm gobsmacked by the quality of the hotplate we received for the price. We have owned a few, including Miele and so far we are extremely happy. It's even quieter then our last one! It can be a bit te... See more
Company details
Information provided by various external sources
The Best Price Shopping for Furniture, Homewares, Baby & Kids, Sports & Fitness, Pet Care, Outdoors, Appliances, Audio & Video, Home & Garden, Auto Accessories, Electronics, Furniture, Health & Beauty, Power Tools, DIY, Heaters, CCTV, Speakers, and much much more. 30 days return. 1 Year Warranty - Peach of mind.
Contact info
Australia
- dealsmate.com.au
3.1
Average
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy transaction
Easy transaction. Swift delivery. Arrived earlier than estimated date. ++++
March 11, 2021
Excellent service and prompt delivery
February 11, 2021
Purchased 2 items from this company
Purchased 2 items from this company, both priced extremely well and delivered in record time. Would recommend them highly
February 8, 2021
Beautiful Item thank you
February 4, 2021
Delivery was surprisingly fast
Delivery was surprisingly fast, however the shelves I ordered were of such worthless quality that I'm actually embarrassed with myself for buying them. If Vida XL had been in the description I would never had bought them. Expensive lesson.
January 30, 2021
I purchased a Greenfingers greenhouse…
I purchased a Greenfingers greenhouse but discovered it was half a metre too short; great for dwarfs but not much good for anyone else. I asked for some kind of compensation and was ignored. I felt totally ripped off. I advise to not touch these guys with a bargepool.
January 28, 2021
Reply from Dealsmate
Apologies for your disappointment Stephen.
We are happy to provide the full refund if there is any mistake in the product listing at our end e.g height in this case is not specified or is incorrect.
As I checked the product was sold in "Make an Offer" deal at the price you asked for. Further checking shows that it was sold at a significantly lower than the market price.
Please drop an email to us if you need further assistance on this.
The online and delivery process was…
The online and delivery process was faultless.
But the goods received were very much smaller than expected.
We felt the pictures of the items on the website were made to look bigger than reality.
In the end this purchase was a total waste of money and we will never buy goods in this manner again.
January 27, 2021
Reply from Dealsmate
Thanks for your Feedback Stephen.
We have full specifications of the product ( length, width, and height ) on the product page. I apologize that product picture had given the wrong impression.
Your feedback is appreciated on this.
Delivered ahead of allotted time and…
Delivered ahead of allotted time and happy with product.
January 5, 2021
Outstanding customer service
Great product. Excellent customer service. Will buy from again
December 24, 2020
Fast delivery
December 9, 2020
Love the produce and the service
Love the produce and the service
BUT website said a Black Friday deduction of 10% would be applied at the checkout, and it wasn’t .. a bit disappointed
December 6, 2020
The item was delivered promptly and in…
The item was delivered promptly and in good condition . I expressed concerns about problems with past deliveries and that was noted and acted on . Communication was prompt and helpful
November 25, 2020
Friendly and prompt service
Friendly and prompt service. Love my outdoor lounge setting. Thank you dealsmate!
November 18, 2020
Very happy with everything from…
Very happy with everything from customer service to delivery thanks
October 19, 2020
Product arrived quickly and intact
Product arrived quickly and intact! Instructions were a little vague but we figured it out.
October 13, 2020
disapointed with the communation…
I was disapointed with the communation with the delivery when I let you know that the village because of ashphalting the road
October 12, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.