Dealsmate Reviews 131

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Item sat in freight depot for about 10 days as deals are did not give freight company my contact details. When deliveeed, item was broken. Had to involve PayPal as dealsmate would not respond to messa... See more

Rated 5 out of 5 stars

I absolutely LOVE it and am so happy I purchased this bamboo curtain over the others I was considering. Flawless, authentically made in Vietnam, and of perfect quality. I can't get enough of the sound... See more

Rated 1 out of 5 stars

No customer service! I bought some wooden stools from dealsmate, which needed assembly. They were supplied with screws, one of which was way too long. After you order, they send an email saying to con... See more

Rated 5 out of 5 stars

I'm gobsmacked by the quality of the hotplate we received for the price. We have owned a few, including Miele and so far we are extremely happy. It's even quieter then our last one! It can be a bit te... See more

Company details

  1. Home Improvement Store

Information provided by various external sources

The Best Price Shopping for Furniture, Homewares, Baby & Kids, Sports & Fitness, Pet Care, Outdoors, Appliances, Audio & Video, Home & Garden, Auto Accessories, Electronics, Furniture, Health & Beauty, Power Tools, DIY, Heaters, CCTV, Speakers, and much much more. 30 days return. 1 Year Warranty - Peach of mind.


Contact info

3.1

Average

TrustScore 3 out of 5

131 reviews

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1-star

No recent history of asking for reviews

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Rated 4 out of 5 stars

Wanted it left at the front door but I…

Wanted it left at the front door but I had to chase it as was sent to the post office

June 21, 2020
Unprompted review
Dealsmate logo

Reply from Dealsmate

Sorry to hear Justin that you had to go to pick it up. Hopefully it won't happen next time. Hope to see you soon again.

Rated 1 out of 5 stars

I did not receive my order

I did not receive my order

According to me nothing arrived so can you please notify me of the tracking

June 15, 2020
Unprompted review
Dealsmate logo

Reply from Dealsmate

Hi Lina,

Looking at the tracking number for order dealsmate1105 , it was delivered on 4th June.

https://auspost.com.au/mypost/track/#/details/PR74435651

One of our executives is in contact with you.

Rated 5 out of 5 stars

Recently purchased more items from…

Recently purchased more items from DealsMate online as they have excellent customer service 🙂

June 11, 2020
Unprompted review
Dealsmate logo

Reply from Dealsmate

Thank you Jodi. Your words mean a lot to us.

Rated 5 out of 5 stars

Very professional,great customer…

Very professional,great customer service and such quick deliveryGreat to deal with,will purchase products from here again.

June 10, 2020
Unprompted review
Dealsmate logo

Reply from Dealsmate

Thank you so much for your kind review. Hope to see you again soon!

Rated 5 out of 5 stars

I’d like to thank Amit for his customer…

I’d like to thank Amit for his customer service, I had purchased a bedroom suite which hours later I received an email saying it wasn’t in stock and received a refund so I was disappointed but 2 days later Amit contacted me to let me know they got one in from another supplier for me , I was so happy that Amit got me exactly what I wanted and would like to thank him for his great On line customer service , 😀

May 13, 2020
Unprompted review
Dealsmate logo

Reply from Dealsmate

Thanks Jodi. Your feedback is very valuable to us to strive for the best we can do.

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