deargracehomeinteriors.com Reviews 

Not a great experience with this company. Ordered on 22 June and items not dispatched until 16 July. I don’t think the order would ever have been dispatched unless I’d chased. I contacted the company on email and then on Instagram direct message and was ignored. I then sent a message on a post on Instagram to ask if my query could be looked into. A few hours later I got an automated email to say my order was being dispatched. No personal response or apology was received on any of the 3 messages I left for the poor customer service. I would not use this company again and don’t recommend.

Ordered on the 1st May now the 18th May no reply to emails and no item arrived no refund from seller no contact at all .
Had to contact my bank who has now refunded me and had to get In Touch with the seller themselves on my behalf.
Will never use again and have now warned other not to use.
Terrible service.

Been chasing them for almost a month to return a faulty item and no response whatsoever ! Horrible customer service. Avoid

It's trusted. I think they do deliver order by themselves (I meant the owner).

Took 2 days for them to reply my email asking update about my order. And took almost 14 days till the order delivered. they actually responsive by texting and emailing me on the arrival day.

The products I ordered were fabulous. Just keep it up!

Placed an order on 14 November. Allowed 14 days to be notified of and item despatched. Have still not received the order nor notified it's been despatched. Have emailed asking what is happening, no reply. Telephoned and mailbox full. Luckily paid on credit card guess I'll have to claim my money back.

Excellent service from start to finish. Delivery was prompt and on time and the Canvas purchased is beautiful. Thank you so much.

Placed an order for a bowl early November only to find my husband had found the same item in a shop and bought it for me. I emailed Dear Grace on 04/11 asking if they could cancel the order. I received nothing but an auto response so emailed again on 08/11 saying that I could see the item had not been despatched and could they please cancel as per my previous email. I received a response on 08/11 saying the order had been cancelled and a refund had been actioned. That was 8 days ago and still no refund. Fortunately I had paid via Clearpay having never used the company before, so have only paid one instalment, Clearpay have now raised with them to get my money back. Please be aware of this company and use a payment system or credit card for protection