Deck Supermarket Limited Reviews 210

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient ordering process, the high quality of the products, and the prompt delivery services. Many people highlighted the exceptional helpfulness and knowledge of the staff, who often go above and beyond to assist with orders and provide guidance, making the overall service experience excellent. However, some customers also noted minor issues, such as a few flimsy screws that needed replacing or occasional damage to small items despite good packaging. A few people mentioned that while the service was good, the delivery experience could sometimes be improved, with some finding it not as smooth as expected or wishing for quicker delivery times.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Product

Reviewers highlight positive aspects of product quality. Customers consistently praise the high quality of... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the quick, easy, and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and personal attention. Many... See more

Service

People report positive experiences with the service. Customers consistently praise the quick, efficient, and... See more

Based on these reviews

Rated 5 out of 5 stars

The ordering process was very quick and efficient. I provided a rough plan of the area that needed doing, and they got back to me with a quote and a list of all the bits I needed the same day. It a... See more

Rated 5 out of 5 stars

In my opinion Deck Supermarket are head and shoulders ahead of others I made a schoolboy error with my order (I'm ashamed to say) but the team at Deck Supermarket have gone above and beyond and p... See more

Rated 5 out of 5 stars

Excellent customer service Despite being really well packaged, a couple of small items arrived with some damage. As soon as we contacted them with photo proof, replacements were shipped out.

Rated 5 out of 5 stars

Brilliant service from these guys. Kept me informed of how my delivery was progressing. We had glass balustrades delivered to a property in Chippenham Wiltshire. As promised the delivery was only fi... See more

Company replied


Company details

  1. Deck Builder
  2. Do-it-Yourself Shop
  3. Lighting Store
  4. PVC Industry

Written by the company

Set up by industry professionals, Deck Supermarket offers a wide range of products from around the world. All products available on our website have been carefully selected by our team for their quality durability and above all their value for money. We are PVC Specialists with over 20 years knowledge in the leisure deck industry. Our Deck-it Board, SuperRail and Premium Foiled PVC ranges are designed by ourselves and made in the UK under license. We also sell quality products from big brands such as Millboard, in-lite, Pro-rail, Ultrashield, Ryno, Fortitude, DeWalt, Makita and many more. We source our products worldwide from countries such as America with others coming from our manufacturing partners right here in the UK, Europe and the Far East. We provide a second to none service for the DIY'er or the trade professional alike, we hold comprehensive stocks and dispatch daily via branded national carrier companies. All appointments are by prior arrangement but please contact us first to avoid disappointment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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Rated 5 out of 5 stars

This company deserves the 5 stars 100%

This company deserves the 5 stars 100%. Totally professional and excellent customer service.
The order was given personal attention and I was updated every second of the process.
Well done guys and you know we will be back!

March 13, 2026
Rated 5 out of 5 stars

Great service and a good quality product

The ordering process was very quick and efficient. I provided a rough plan of the area that needed doing, and they got back to me with a quote and a list of all the bits I needed the same day. It arrived within 24 hours of ordering.
The support team were very helpful in providing advice with the installation including a video.
The rails are very good quality and look great installed. The only small negative were that some of the screws were a bit flimsy, so we had to buy replacements, but it wasn't an issue.

February 24, 2026

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