Decor Interiors 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give 0 I would. They have not refunded for an order back from May last year which never arrived, they said it would be canceled and refunded and to this day no refund. They seem to be activ... See more

Rated 1 out of 5 stars

I am absolutely disgusted with this company, ordered a clock 5th October 25, order never arrived no shipping no communication. Contact my bank on the 8th November my money was refunded. Now they have... See more

Rated 5 out of 5 stars

The sideboard I ordered on 7th August has just arrived and I'm delighted with it. I have changed my review from 2 stars t 5 because Philip at Decor Interiors managed to come good on my order despite t... See more

Rated 3 out of 5 stars

I had my doubts about receiving my order , but it finally came after 17days ,after a lot of emails I finally got tracking number & Fastway delivered to Ireland south. Lucky it wasn’t broken because... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

Décor Interiors is a family run business based in Glengormley town centre, Newtownabbey. We are retailers for a stunning range of Home Furnishings, Wallpaper, Paint & Fabrics. We have the latest collections by Harlequin, Sanderson, Zoffany, Designers Guild and many more.


Contact info

All reviews

(655)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would. They have not refunded for an order back from May last year which never arrived, they said it would be canceled and refunded and to this day no refund. They seem to be active on companies house but not contact information works. SCAMMERS

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Please don’t have any dealings with this company SCAMMERS

I am absolutely disgusted with this company, ordered a clock 5th October 25, order never arrived no shipping no communication. Contact my bank on the 8th November my money was refunded. Now they have the cheek to ask for a chargeback reversal request. Absolute scam artists, the company no longer exists and they’re still trying to scam people Philip and Joanne Mahood. You are both a disgrace, not happy being caught out once, now trying to fraudulent claim it back once more. Disgusting

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam do not buy from these people

Please do not purchase from this company. They are still showing as active on Companies house even though they have gone bust, last filed accounts showed they are trading at a loss. I also was fouled by the business on a mirror i purchased.
The people responsible are Mr Philip Robert Mahood and Joanne Mahood. Also previously had a company called Belfast Decorators Ltd. The chances are this business will close and reopen again as another name.
Absolutely disgusting and disgraceful but unfortunately there are people like that out there.
Please go directly to your bank and tell them you have been scammed and hopefully they can order a refund.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

ADVICE TO YOU ALL -

ADVICE TO YOU ALL -
I note András Nemecz review - you will get your money back from the company's bank. Research how chargeback works. Ring your bank and they will guide you on what to do. I too contacted the PSNI etc and got the same response. Please read my other reviews about my experience - same as yours!!!
I have posted reviews about this awful company since my experience on 26th September. They contested the chargeback of €1157.95 from my bank but PLEASE appeal this with your bank. I will post a more comprehensive review when I have time but just to let you know my dispute has been finalised and €1157.95 was returned to my bank last night. Send evidence of emails etc to the bank. It's a pity we don't have the option to respond to one another on here. Their names are Philip and Joanne Mahood, what awful conniving people they are. Please don't give up!!

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely scam

Absolutely scam! Order for almost 1500EUR in mid-June, they took my money and we have never received our goods! They said free delivery, then it turned out to be shipping cost for 350GBP to Spain, then 500GBP and in October it became 700GBP! What a scam! Philip Mahood was communicating in an unacceptable way, I have all the email proofs, order confirmations, etc… I reached out to PSNI, they said they cannot do anything as it is a civil matter, talked to Consumerline in Northern Ireland, they said they cannot do anything, talk to Consumerline where I am residing… we should take these scammers to court! Dozens if not hundreds of us have been scammed! Anyone has any lawyer contacts, friends or family? Lets get our money back!!! If you want to join, write a review saying: I AM TAKING THEM DOWN!

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a light fitting back in august

Bought a light fitting back in august! Weeks passed no communication. Emailed them to receive an automated email back . Email after email rang no answer . Like many of the reviews on here I was scammed .,kept emailing to receive email back from a Joe who probably doesn’t exist in October to say the light fitting stuck in Belfast depot. Disputed this with the bank who sent a refund on there behalf to have it taken from me days ago as the company as gone bust . The bank advised nothing there could do . £252 lost!!

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Follow up on previous review

Follow up on previous review, despite still not receiving ordered goods they are now disputing bank chargeback.
These people appear to be crooks and need to be held accountable for seemingly stealing people's money. Will continue to fight to get my money back.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Money taken no goods and now business closed

I ordered a mirror on 24th September €148.90 - I received an email on 2nd October telling me my order was on its way. I decided to follow up when there was no update 3 weeks later to discover the business had closed with a heartfelt message from Philip on their webpage saying working to fulfil orders or to seek refund - My email to their accounts department has bounced and my card provider has come back to me re chargeback that merchant has not replied.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order. Gone bust.

Placed an order. Took payment. And now they have gone bust. No contact from them. Sent emails. Called the number. Nothing. Next step bank. Even if they have gone bust. They should still have the curtsey to inform customers . Or reply to there emails. Not ignoring and keeping the money. Disgusting behaviour.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid please do not buy…

Avoid Avoid Avoid please do not buy from this company. I bought mantel clock via pay in 3 in August company not responded to any emails no one answered calls had to reclaim money from 3rd party they chased company for refund it's end October before it's sorted.everyone should report them to trading standards.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 24th August…

I placed an order on the 24th August they took our money £200 and nothing else!! Disgusting no one answers the telephone and no emails are responded too! It’s absolutely disgusting no regards to people who are working hard to earn money to purchase nice things…they basically just took our money and had no intention of sending the goods!!

August 24, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking

Same situation as many of you. Received confirmation my order was accepted on 3rd October, confirmation the delivery is with DX on 9th October, no response to emails, phone constantly unavailable and DX advised they have no such order from them for me. Has anyone had any joy in receiving emails back from the Philip email address?

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Order Not Received and No Response to Communication

I ordered an ornament on 21st September, (no. 46910). Received several emails confirming order, order progress etc. They emailed to say it was on the way on 2nd October and since then, nothing. I've emailed, phoned and requested refund but to date have heard nothing. I'd give no stars if I could. AVOID!

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Poor experience

Item not delivered despite money taken from account and no response to emails. Will not be using this company again.

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

scam - avoid at all costs

bought a mirror for £80. website very convincing as was the “welcome to our family” email! after alarm bells rang when links in email did not work I started trying to reach them. phone calls not answered. emails not answered, then i get a standard “your order is with DX deliveries”. i didn’t believe it so i contacted DX and of course they do not have an order destined for my address. also the “accounts@“ email doesn’t exist - the one you’re supposed to contact for refunds. I’ll try and get my money back from my bank but I’ll also be going to the police to report fraud/scam. Lesson hard learnt I will always check trustpilot before using a company i find online in the future. I just don’t know how they can get away with criminal activity like this and strongly suspect that any positive reviews on their website or on here must be fake.

Update at 5 Nov - don’t fall for the “poor me” message about business problems that’s now appeared on the website. the email provided for “Phillip” on there - like all the others - doesn’t actually work. i suspect just another stalling method like the fake “out for delivery” emails. our only recourse now is via our banks or card providers while also hoping that someone can legally hold this scammer to account.

Update at 24 Nov. My bank have taken this up as a scam and the company have had the audacity to challenge my claim for a refund. They are determined to try and take our money for nothing in return. I really hope others having more luck than me in getting back money owed from these swindlers. The fight goes on!!

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Update on non delivery

Update
Three weeks on from being told my mirror was in transit and also they replied to me on here to say server error ! Requested refund three times !!! My bank has reimbursed me and will be trying to recover money from home decor but they have contested it ! The cheek
In summary been told my mirror
Is being quality checked
Is in the warehouse
My order was subject to server error
My order has left the warehouse ( weeks ago )
My order is in transit
Still no mirror
Advise you not to buy from this company but if you have then request a refund from your bank within 3 months and don’t believe the lies on the website eg your product is in stock or the delivery dates or even that you will ever receive
I’ll keep you all posted
Bank assure ne until I receive the order they will continue to pursue them
How do we get these people taken down ?
I’ve reported them to watchdog

October 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look