If I could give 0 I would. They have not refunded for an order back from May last year which never arrived, they said it would be canceled and refunded and to this day no refund. They seem to be activ... See more
Decor Interiors
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See what reviewers are saying
I am absolutely disgusted with this company, ordered a clock 5th October 25, order never arrived no shipping no communication. Contact my bank on the 8th November my money was refunded. Now they have... See more
The sideboard I ordered on 7th August has just arrived and I'm delighted with it. I have changed my review from 2 stars t 5 because Philip at Decor Interiors managed to come good on my order despite t... See more
I had my doubts about receiving my order , but it finally came after 17days ,after a lot of emails I finally got tracking number & Fastway delivered to Ireland south. Lucky it wasn’t broken because... See more
Company replied
Company details
Information provided by various external sources
Décor Interiors is a family run business based in Glengormley town centre, Newtownabbey. We are retailers for a stunning range of Home Furnishings, Wallpaper, Paint & Fabrics. We have the latest collections by Harlequin, Sanderson, Zoffany, Designers Guild and many more.
Contact info
342 Antrim Road, BT36 5EQ, Glengormley, United Kingdom
- 02890992423
- info@decor-interiors.net
- decor-interiors.net
If I could give 0 I would
If I could give 0 I would. They have not refunded for an order back from May last year which never arrived, they said it would be canceled and refunded and to this day no refund. They seem to be active on companies house but not contact information works. SCAMMERS
Please don’t have any dealings with this company SCAMMERS
I am absolutely disgusted with this company, ordered a clock 5th October 25, order never arrived no shipping no communication. Contact my bank on the 8th November my money was refunded. Now they have the cheek to ask for a chargeback reversal request. Absolute scam artists, the company no longer exists and they’re still trying to scam people Philip and Joanne Mahood. You are both a disgrace, not happy being caught out once, now trying to fraudulent claim it back once more. Disgusting
DO NOT USE THIS COMPANY I paid for several sets of curtains…
I paid for several sets of curtains which turned out not to be in stock, I repeatedly emailed to cancel order and have repeatedly emailed requesting refund, they still owe me £680 and are uncontactable. Horrendous customer service.
Scam scam scam do not buy from these people
Please do not purchase from this company. They are still showing as active on Companies house even though they have gone bust, last filed accounts showed they are trading at a loss. I also was fouled by the business on a mirror i purchased.
The people responsible are Mr Philip Robert Mahood and Joanne Mahood. Also previously had a company called Belfast Decorators Ltd. The chances are this business will close and reopen again as another name.
Absolutely disgusting and disgraceful but unfortunately there are people like that out there.
Please go directly to your bank and tell them you have been scammed and hopefully they can order a refund.
ADVICE TO YOU ALL -
ADVICE TO YOU ALL -
I note András Nemecz review - you will get your money back from the company's bank. Research how chargeback works. Ring your bank and they will guide you on what to do. I too contacted the PSNI etc and got the same response. Please read my other reviews about my experience - same as yours!!!
I have posted reviews about this awful company since my experience on 26th September. They contested the chargeback of €1157.95 from my bank but PLEASE appeal this with your bank. I will post a more comprehensive review when I have time but just to let you know my dispute has been finalised and €1157.95 was returned to my bank last night. Send evidence of emails etc to the bank. It's a pity we don't have the option to respond to one another on here. Their names are Philip and Joanne Mahood, what awful conniving people they are. Please don't give up!!
Absolutely scam
Absolutely scam! Order for almost 1500EUR in mid-June, they took my money and we have never received our goods! They said free delivery, then it turned out to be shipping cost for 350GBP to Spain, then 500GBP and in October it became 700GBP! What a scam! Philip Mahood was communicating in an unacceptable way, I have all the email proofs, order confirmations, etc… I reached out to PSNI, they said they cannot do anything as it is a civil matter, talked to Consumerline in Northern Ireland, they said they cannot do anything, talk to Consumerline where I am residing… we should take these scammers to court! Dozens if not hundreds of us have been scammed! Anyone has any lawyer contacts, friends or family? Lets get our money back!!! If you want to join, write a review saying: I AM TAKING THEM DOWN!
Bought a light fitting back in august
Bought a light fitting back in august! Weeks passed no communication. Emailed them to receive an automated email back . Email after email rang no answer . Like many of the reviews on here I was scammed .,kept emailing to receive email back from a Joe who probably doesn’t exist in October to say the light fitting stuck in Belfast depot. Disputed this with the bank who sent a refund on there behalf to have it taken from me days ago as the company as gone bust . The bank advised nothing there could do . £252 lost!!
Con - avoid in case their site is set up again
Hopefully can dispute the money with my back but the site is now shut along with all their social media pages. What an absolute con.
Site no longer in business after so…
Site no longer in business after so many complaints and was also flagged by the credit card company and high level of disputes. Site was still taking customers money with no reason..Stay away
Follow up on previous review
Follow up on previous review, despite still not receiving ordered goods they are now disputing bank chargeback.
These people appear to be crooks and need to be held accountable for seemingly stealing people's money. Will continue to fight to get my money back.
Money taken no goods and now business closed
I ordered a mirror on 24th September €148.90 - I received an email on 2nd October telling me my order was on its way. I decided to follow up when there was no update 3 weeks later to discover the business had closed with a heartfelt message from Philip on their webpage saying working to fulfil orders or to seek refund - My email to their accounts department has bounced and my card provider has come back to me re chargeback that merchant has not replied.
Placed an order. Gone bust.
Placed an order. Took payment. And now they have gone bust. No contact from them. Sent emails. Called the number. Nothing. Next step bank. Even if they have gone bust. They should still have the curtsey to inform customers . Or reply to there emails. Not ignoring and keeping the money. Disgusting behaviour.
Avoid Avoid Avoid please do not buy…
Avoid Avoid Avoid please do not buy from this company. I bought mantel clock via pay in 3 in August company not responded to any emails no one answered calls had to reclaim money from 3rd party they chased company for refund it's end October before it's sorted.everyone should report them to trading standards.
I placed an order on the 24th August…
I placed an order on the 24th August they took our money £200 and nothing else!! Disgusting no one answers the telephone and no emails are responded too! It’s absolutely disgusting no regards to people who are working hard to earn money to purchase nice things…they basically just took our money and had no intention of sending the goods!!
Shocking
Same situation as many of you. Received confirmation my order was accepted on 3rd October, confirmation the delivery is with DX on 9th October, no response to emails, phone constantly unavailable and DX advised they have no such order from them for me. Has anyone had any joy in receiving emails back from the Philip email address?
Order Not Received and No Response to Communication
I ordered an ornament on 21st September, (no. 46910). Received several emails confirming order, order progress etc. They emailed to say it was on the way on 2nd October and since then, nothing. I've emailed, phoned and requested refund but to date have heard nothing. I'd give no stars if I could. AVOID!
WEB SITE SAYS BUSINESS CLOSED/ GONE…
WEB SITE SAYS BUSINESS CLOSED/ GONE BUST . GREAT
I HAVE TO DO A CLAIM VIA BANK FOR REFUND
LOOK AT WEBITE
Poor experience
Item not delivered despite money taken from account and no response to emails. Will not be using this company again.
scam - avoid at all costs
bought a mirror for £80. website very convincing as was the “welcome to our family” email! after alarm bells rang when links in email did not work I started trying to reach them. phone calls not answered. emails not answered, then i get a standard “your order is with DX deliveries”. i didn’t believe it so i contacted DX and of course they do not have an order destined for my address. also the “accounts@“ email doesn’t exist - the one you’re supposed to contact for refunds. I’ll try and get my money back from my bank but I’ll also be going to the police to report fraud/scam. Lesson hard learnt I will always check trustpilot before using a company i find online in the future. I just don’t know how they can get away with criminal activity like this and strongly suspect that any positive reviews on their website or on here must be fake.
Update at 5 Nov - don’t fall for the “poor me” message about business problems that’s now appeared on the website. the email provided for “Phillip” on there - like all the others - doesn’t actually work. i suspect just another stalling method like the fake “out for delivery” emails. our only recourse now is via our banks or card providers while also hoping that someone can legally hold this scammer to account.
Update at 24 Nov. My bank have taken this up as a scam and the company have had the audacity to challenge my claim for a refund. They are determined to try and take our money for nothing in return. I really hope others having more luck than me in getting back money owed from these swindlers. The fight goes on!!
Update on non delivery
Update
Three weeks on from being told my mirror was in transit and also they replied to me on here to say server error ! Requested refund three times !!! My bank has reimbursed me and will be trying to recover money from home decor but they have contested it ! The cheek
In summary been told my mirror
Is being quality checked
Is in the warehouse
My order was subject to server error
My order has left the warehouse ( weeks ago )
My order is in transit
Still no mirror
Advise you not to buy from this company but if you have then request a refund from your bank within 3 months and don’t believe the lies on the website eg your product is in stock or the delivery dates or even that you will ever receive
I’ll keep you all posted
Bank assure ne until I receive the order they will continue to pursue them
How do we get these people taken down ?
I’ve reported them to watchdog
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