Decor Interiors 

Can’t tell if it’s a sham but been waiting for my olive tree for like 2 months. They keep saying it’s “on its way” but clearly not as I’ve not received anything. I would not recommend.

I purchased the Laura Ashley Antique Bronze Resin Hare Ornament. The delivery was fast, it was well packaged & is of a very high quality for the price. I would highly recommend this business.

I have been waiting for my order for just over a week , my Laura Ashley paint which was expensive nearly £50 for a 2.5 litre of paint , I haven't received it , and I tried calling but line is always busy , which I don't believe, I have sent an email, only to be told that either there's a misspelling iny address, or address doesn't exist, this is unacceptable and I've never been told that by any other companies before, this is red flags for a scam / bogus company, I have rechecked my name and address and everything is correct, they are lying, If this isn't out right and I don't receive the paint , or a refund, I will be contacting trading standards , and my bank . I don't recommend using this company, and I should have checked them out first.

Order processed and dispatched quickly. Happy with puchase and have bought from regularly.

I got a lovely rug delivered, it was well wrapped and a great price. Thank you.

AVOID like the plague ordered 5L little greene paint company been waiting over a week ,had to chase Decor Interiors via email to be given apologises and latest is they unable to refund as its been "released", I rang little greene paint company who said they havnt even had/ heard of my order ! Now going to trading standards fed up with being fobbed off ...*edited* the only confusion was Decor Interiors neglected to submit my order in a timely manner...fortunately it appears DPD will be delivering today 29th May so if anyone is going to order Little Greene paint I would suggest going direct to their company or Brewers and pay a few quid extra

My mum bought me an armchair from Decor Interiors last August. It arrived completely broken, so a replacement was sent out. This arrived broken in exactly the same way, so they offered us a refund. I have been chasing this refund since January. I have emailed multiple times, no one replies. Today I have tried calling 10 times, and no one answers. When are you going to process this refund?

I placed an order with this company on 24 April, after I chased for the delivery I was told they didn’t have the item in stock and they couldn’t deliver for the promised date, so I contacted them and they cancelled the order. They said they would give me a refund but I still haven’t received the refund, a whole month later!!!! I have chased and chased them for this refund, calling often and sending emails too. This proves they know very well about the issue but continue to ignore it and not return the money. They have stolen this money from me and clearly have no intention of returning it. I will be contacting the police about this theft over the next week if I still do not receive the refund.
I buy A LOT of items online for my job and I have never ever come across this kind of behaviour. It’s outrageous to me that they should be allowed to continue to trade as a business.
I highly advise people to never order from this company. And I highly advise the authorities to close them down.

Update: The company eventually came back to me and refunded the item.

Item ordered large mirror (order number 44405) week 3 April.
Had to chase up deliver a few times and was told the hook on the back was unsafe and a new one was being ordered. Eventually the mirror did arrive on 15th May approx 3-4 weeks after order.
The mirror was severely cracked. Took photos and sent via email 16th May requesting instructions for collection/return.
Did get response from Joe same day that ‘damages’ would be notified and accounts would be notified. Heard nothing since and have sent 3 emails chasing up.
Unfortunately looks like I’ll have to contact my bank for a chargeback if I don’t get a response soon. Shame.

I ordered wallpaper which was advertised on line and paid for it. I received an email later in day to say out of stock. I have not yet received a refund despite 3 reminders. This was 3 weeks ago

Do you have any intention of ever returning my £500. Collection was due on Thursday for the faulty items that arrived 5 weeks late and no one turned up, slightly suspicious seeing as it means you can delay returning my £500 that has been in your bank and not mine for over 6 weeks.

Ordered a mirror on the 17th April 2025 from Decor which suggested delivery would be with 7 day. Payment taken. Still waiting. Telephoned multiple times, no answer. Requested a refund but still waiting a response?

I placed an order on this website on April 17th, expecting timely delivery, as it was intended as a birthday gift. Unfortunately, the order was delayed and did not arrive on time. As a result, I had no choice but to cancel it in order to purchase another present.
Despite cancelling the order, I have yet to receive any information regarding the status of my refund. I have made multiple attempts to contact the support team via phone and email, but I have not received any response. My most recent call was unanswered, further adding to my frustration.
This lack of communication and failure to resolve my refund request is unacceptable. I kindly request an immediate update on the status of my refund or, alternatively, confirmation that my order will be shipped promptly. If I do not receive a satisfactory response soon, I will be compelled to escalate this matter further.
I appreciate your urgent attention to this issue and expect a prompt resolution!
Order 44365

Decor interiors this is my last time reaching out to you .. can you please confirm when my refund of €430 will be processed !? If you continue to ignore my emails I will be sending a legal letter this week .. you a FRAUD company
Maria

Unfortunately after reading other reviews it seems this is a regular theme with this company. Selling stock they don’t have then ignoring all emails requesting information and a refund. I bought a lamp on the 4th of April for over £100 I requested an update after 2 weeks and was told the lamp was due in on an upcoming delivery…. We are now on the 2nd of may and nothing. I’ve sent 4 emails requesting a refund with not one reply. Decor interiors please refund me asap order no 44081. This is a terrible way to run a business.

Prompt delivery table was scratched in 3 corners.

I ordered one of the lady figurines and it is beautiful and just as the description and photos. Service was excellent. Thank you 😁

STILL WAITING FOR REFUND

Ordered an item on the 8th April 2025 with a promise of delivery between 3 - 7 days but nothing arrived. This was a birthday present needed for the 16th April I therefore called up and was told they did not have it in stock so I asked to cancel the order. They said no worries and that I would be refunded it could take up to 3 days. 9 days have passed and no refund and no one is answering calls or messages. If you read this and could offer an explanation that does not contradict what you have already told me then I would be grateful.

Order 44153

I was delighted with the items I purchased. They were high quality and as described on the website. Delivery was very quick too. I would definitely buy from Decor Interiors again

Still awaiting a refund
Ordered wallpaper on 20/3 they advised on 25/3 that they could not supply, chased 4 times, email x3 and phone calls x2 - still waiting on a refund. DO NOT BUY FROM THIS COMPANY THE NEXT THING IS THEY ARE GOING BUST!