Decoranddecor Reviews 354

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Scammers - AVOID!!! Bought an item off B&Q marketplace, incorrect item sent. Decoranddecor are now saying we have to pay £50 to return the item!!!!! Scammers!

Rated 5 out of 5 stars

Very fast delivery and exactly what I ordered. Ordered some handles on Friday, received them on Monday. Came with screws to attach although no instructions but I’m sure it’s easy to figure out or find... See more

Rated 5 out of 5 stars

Excellent company. Good quality kitchen cupboard handles and knobs. Also bought soft close hinges for cabinet doors, look good but not fitted yet, so hopefully they will be fine. Very good price so f... See more

Rated 5 out of 5 stars

After deciding I wanted a wallbed for my new home and doing lots and lots of research, I settled on Decor and Decor, as they include delivery and most importantly, installation. I had a few queries be... See more

Company details

  1. Do-it-Yourself Shop
  2. Hardware Store

Written by the company

'We provide high-end furniture fittings because we believe that small decor changes will make people love their home even more.'


Contact info

3.7

Average

TrustScore 3.5 out of 5

354 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I received the product in good time but…

I received the product in good time but when I opened the box it was broken. I know things can brake in transit but I mailed with pictures about it and I got a reply back saying could I send photos to basically prove it. I sent them again but iv heard nothing back yet. I just want my broken product replaced. If the piece wasn't broken when I received it I would be giving 5 stars because it looks like a great product.

February 1, 2022
Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase. Great quality handles and different design to anything else I could find. More expensive than I would have liked but happy with the product and quick delivery. Would recommend.

October 16, 2021
Rated 5 out of 5 stars

Great customer service!

Bought some excellent handles at a good price for my kitchen update. Had a small fixing problem my end, not caused by the product, but Fathi in their customer service was quick in sorting this out for me and sent out additional fixings straight away at no cost! I could not have asked for better service which went well beyond what one would expect. Would happily deal with again and can recommend.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely product

Lovely product, excellent quality. Arrived the day after order was placed and delivery information was spot on. I would highly recommend Decoranddecor.

July 1, 2021
Rated 5 out of 5 stars

Quality product and excellent service

Excellent service from this company, efficient and speedy. Special mention to Fatih who communicated with me and made the order process seamless. And the icing on the cake - the most beautiful handles!
Quality product and wonderful customer service.

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer Service

Although the items I wanted were out of stock, I cannot praise Fatih enough in helping get me the handles as quickly as possible

Would def use again to buy any necessary items

June 2, 2021

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