Decorsdeluxe Reviews 1,189

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,041 reviews, reviewers had a great experience with this company. Many customers found the prices to be excellent and competitive, often highlighting great deals and good value for money. The purchasing process was frequently described as easy, straightforward, and reassuring, with people appreciating the simple navigation and user-friendly website. Reviewers also noted that finding desired products was easy, with clear descriptions and relevant search results. However, some customers also noted issues with product information, specifically regarding compatibility details for electronic items, leading some to search elsewhere for clarity. A significant number of people expressed dissatisfaction with the products received, reporting that items were not as described or unusable, particularly concerning storage devices. There were also complaints about price discrepancies during checkout and items not being dispatched or received, leading to concerns about the company's practices.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing significant dissatisfaction... See more

Order

People report ambiguous experiences with order, with many customers finding the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price, with many finding excellent, great, and reasonable prices for... See more

User experience

Customers had positive experiences with the user experience, often describing shopping and checkout as easy... See more

Website

Clients share ambiguous opinions on the website, with many reviewers finding it easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In product information I was not able to identify whether the drive was compatible for both Microsoft and Apple.

Rated 4 out of 5 stars

Easy to navigate and find product required. Would have liked more detailed information at the product info section, eg compatibility with type of tablet, phone or laptop. Eventually searched elsewhere... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

We bought a dehumidifier for a…

We bought a dehumidifier for a…
We bought a dehumidifier for a large room. What did we get? A dehumidifier for a small cupboard or bathroom. No invoice and no return label. Without these, you can’t return it. We emailed them repeatedly… but got no reply. DON’T BUY ANYTHING FROM THIS COMPANY – IN MY OPINION, THEY ARE SCAMMERS. 140 euros down the drain.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

It was quick and easy

It was quick and easy. But it would be helpful to have some information about compatibility with computer products. eg I know almost nothing, so it would have been helpful to have it stated that the 2 terabyte drive was compatible with Mac, etc.

June 13, 2026
Unprompted review
Rated 2 out of 5 stars

Item does not work as stated

I ordered a SSD that the website states works w/ gaming systems. It does not work w/ PS4 Pro, even though the size of the SSD meets Playstations criteria. I have emailed twice (1 week apart from each other), asking to return the item that is of no use to me. A week after 2nd email I still have not received a reply.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong product received with no resolution

I ordered two power rangers suits for my son’s 6 th birthday party. They arrived on time however sent suits in adults sizes . Unfortunately did not have in time for party due to this. When I tried to get the suits swapped for him they tried to make me pay an extra $75 AU and $30 AU shipping as the product was not on sale anymore . The never got my order as ordered . Extremely disappointing. I’m trying to attach photo of products I received so people can see the size!

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased some portable scan disks…

I purchased some portable scan disks from them. I received the cases of this products. there is nothing inside. asked for a return and refund, nothing happened for the last two moths. Please don't buy anything from them.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

This is the first time I purchased… impressive customer service, easy navigation through the website

This is the first time I purchased electronic hard drive online. I didn’t order two (even I need more than one unit) because I want to try it out first and I received excellent services, well designed web interfaces. Now, I hope the delivery service is better than I expected. I definitely will buy more. Thanks for following up. I’m very impressed with prompt customer service. It means you care. Thank you. Ben

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

The product is not as described in the…

The product is not as described in the advert listing. Is not high-speed, super-fast or lightning-fast as described. Feels too light and cheaply, poorly made. Does not feel or look like quality components. Did not work properly in the high speed USB 3.2 port on my motherboard. Would only gets speeds of upto 20 mb/s although this dropped to around 8 mb/s with some file transfer. To put into perspective I went back to using a 20 year old 3.5 inch hdd using usb 3.0 and this was achieving speeds of upto 90 mb/s. Equally the Item was delivered in a phone flash drive box which doesnt match the listing. Customer service tried to fob me off with partial refund, store credit, would not provide return postage label despite the website saying in Frequently Asked Questions that return shipping is free in the case of defective items. The resolution manager said I would have to pay upto €50 return postage costs and not honour their own website information. No UK return address. Company based in Holland according to Google. I've had to open a dispute through PayPal in order to try get my money back. Or failing that a debit card charge back. Not worth the hassle in my humble opinion. Scam company steer clear.

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

Really bad awful item!

Really bad awful item! External Hard Drive. Avoid !
Leads dont fit
Can't seem to get a response trying to get a refund for the utter rubbish ive been sent.
Please dont waste your money.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM product, No reply at all to emails

It has been 12 days since I have been emailing Decors Deluxe that the product I ordered (16TB SSD), which arrived on May 29, is NOT USABLE at all. The company NEVER REPLIES TO EMAILS. Please do not waste your money and energy for this company.

If you read reviews of this company, the FIVE-Stars are all about the easy and fast ordering. However, the real pain comes later — when the product arrives, particularly if it’s electronic, the scam is revealed: price may be good, but product is unusable! CRAP, non- functional, fraudulent, not what it is presented. The company puts in its website that you can claim refund, but this is not true. They do not reply to emails.

June 12, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to navigate and find product…

Easy to navigate and find product required. Would have liked more detailed information at the product info section, eg compatibility with type of tablet, phone or laptop. Eventually searched elsewhere for this information.

June 11, 2026
Unprompted review
Rated 4 out of 5 stars

the price and storage capacity was good…

the price and storage capacity was good and as i have been victim of possible ransomware and all m i thought thay data stolen and encripted i thought that this opportunity could be a solution to have a copy of my data away from the computers i work with.
but i haven't received my order yet.

June 7, 2026
Unprompted review

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