Decorsdeluxe Reviews 1,188

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,041 reviews, reviewers had a great experience with this company. Many customers found the prices to be excellent and competitive, often highlighting great deals and good value for money. The purchasing process was frequently described as easy, straightforward, and reassuring, with people appreciating the simple navigation and user-friendly website. Reviewers also noted that finding desired products was easy, with clear descriptions and relevant search results. However, some customers also noted issues with product information, specifically regarding compatibility details for electronic items, leading some to search elsewhere for clarity. A significant number of people expressed dissatisfaction with the products received, reporting that items were not as described or unusable, particularly concerning storage devices. There were also complaints about price discrepancies during checkout and items not being dispatched or received, leading to concerns about the company's practices.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing significant dissatisfaction... See more

Order

People report ambiguous experiences with order, with many customers finding the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price, with many finding excellent, great, and reasonable prices for... See more

User experience

Customers had positive experiences with the user experience, often describing shopping and checkout as easy... See more

Website

Clients share ambiguous opinions on the website, with many reviewers finding it easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In product information I was not able to identify whether the drive was compatible for both Microsoft and Apple.

Rated 4 out of 5 stars

Easy to navigate and find product required. Would have liked more detailed information at the product info section, eg compatibility with type of tablet, phone or laptop. Eventually searched elsewhere... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Terrible Customer Service

I've ordered a product and they have sent me the wrong thing. I've been trying to return it and get a refund for the last month and I'm being sent round in circles by Mevilyn, Carlo and Jean in customer services. It's been truly appalling.

DO NOT BUY FROM HERE.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. No trust at all. it sells defective products but does not return your money. I was cheated. There is no hope to get my money back. I wrote this review and do not want this business to cheat people again.

May 31, 2026
Unprompted review
Rated 4 out of 5 stars

The price was good and the response…

The price was good and the response quick. The only problem is that they send too many emails saying the same thing. Maybe a few, but 9 so far and purchase hasn't been dispatched yet. Over keen maybe, but if I like what I get then don't worry, I'll be back for more.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Received a used disk and no reply from company

I ordered a 128TB SSD external hard drive and received an unsealed packet with a disk that would not 'mount'. On opening Disk Utility I discovered that this was a used disk and that 50% of the utility still had data on it which explains why it would not 'mount'. I hoped that this was an error and that it would be easy to initiate a return; however, having contacted the company to explain that I had been mis-sold a used item, I never received any acknowledgment or response. Sadly I worry I have been 'scammed' and have challenged the transaction through my bank.

May 22, 2026
Unprompted review

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