Defender Pest Control Reviews 89

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from the team when we needed a bumblebee nest removing from the garden. Quick response to query, next day appt given, excellent communication at every stage and the best price we ha... See more

Rated 5 out of 5 stars

We used Tom to protect our solar panels to stop pigeons from nesting underneath them. Tom was really quick to respond to our enquiry, kept us well informed and arrived on time. Both he and his colleag... See more

Rated 5 out of 5 stars

Tom is excellent! He quoted for and installed bird spikes to prevent us having unpaying lodgers (seagulls). They had destroyed our chimney and having spent a lot of cash having it rebuilt we had plast... See more

Rated 5 out of 5 stars

Quick turnaround, came out more than less straight away. Quietly confident as to what the problem was. Solved the issue within 3 weeks. Found Tom to be completely thorough and covered all potential e... See more

Company details

  1. Pest Control Service
  2. Homekill Service

Written by the company

Defender Pest Control is a Wirral based independent company offering a friendly, reliable and affordable pest control service. All our technicians are highly knowledgeable, experienced and insured to provide the best service for any pest issues arising in any domestic or commercial space. We offer free quotes, surveys and advice for all your pest control needs aiming to ease your mind in a timely manner. We offer a discrete service using the most trusted and established techniques to ensure a permanent solution for all your pest needs. For a 5 star pest control service from start to finish, just call us today and speak to one our friendly advisors!


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

First rate service

First rate service. Tom is professional, knowledgeable, courteous and quick to respond. He’s done a couple of jobs for us and I completely recommend him. He’s an excellent communicator explaining everything really clearly, providing useful reports on actions undertaken and always messaging his ETA in advance of each appointment.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Tom

Excellent service from Tom. Came out promptly, correctly diagnosed the issue and provided options for resolution. Work was carried out quickly. Tom was really courteous and polite - wouldn't hesitate to use again ad great value for money.

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient & Effective

Quick turnaround, came out more than less straight away. Quietly confident as to what the problem was. Solved the issue within 3 weeks. Found Tom to be completely thorough and covered all potential entry points. Solution that was put into place was really effective. Initially felt like an expensive lay out but after all the visits, poison placed, plus, time and attention it was worth that reassurance to eradicating the problem. Added confidence of repeat visits until problem solved certainly helps.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Swift and sympathetic response

Immediate response, easy to deal with and so sympathetic to my fear of wasps.
Tom went way beyond what I could have expected and crawled through an impossibly small opening to deal with a huge wasps nest - thank you so much

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Communication was great

Communication was great, from being able to get a quote within hours was a massive plus. Also get put at ease know that they could handle the issue we had and also being able to come out within a few days to resolve the issue. Highly recommend to anyone and would be more then happy to use again in the future

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Tom turned up half an hour after my enquiry about a wasps nest really friendly and explained everything can’t fault this service at all he removed the nest with ease and solved this horrible situation for us thank you again

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Wasp Nest in roof

Tom. Came round to deal with an active wasp nest in our roof. Really happy with the process and how he dealt with the wasps.

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service, punctual, efficient, considerate, friendly and informative.

Wasps no where to be seen this morning 🤩

It’s becoming a rarity these days to get what you paid for but this service has restored my faith that some business do still care to deliver a better than expected service!

100% recommendation to others 🤩

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

My Heroes!

Wow! These guys are truly amazing! I am home alone and terrified of mice! They were punctual efficient friendly and reassuring! Will certainly recommend them to anyone who experiences anything that involves an expert! Well done Defenders! My heroes! Sandra Wallasey

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Wasp nest above front door

Had a wasp nest above our front door, emailed Defender Pest Control Sunday afternoon , came out the following morning and all done. Prompt, polite and efficient. Thanks Tom

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Pest problem? Not with Defender!!

Tom gave a fast and hassle free service to remove a wasps nest for me.
Throughout he was excellent with his communication and provided an excellent customer experience.
I would highly recommend Defender Pest Control 👍.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Tom quickly and promptly responded to…

Tom quickly and promptly responded to my online inquiry. He arranged a visit by Liam for the next day, to asses the job and provide a quote. Liam provided a competitive and good value quote while explaining what the job would entail. We then got the job booked in for the next week. At all times, Liam and Tom were both prompt and on time, as well as being approachable. We are very happy with the completed job and would highly recommend!

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Quick, efficient, and effective.

Tom was able to get to me at very short notice to remove a wasp nest that was under our decking.

He arrived on time, and well prepared. He was able to identify where the nest was quickly and efficiently. He proceeded to not only remove the nest and larvae, but also treat the area with an insecticidal spray to prevent future problems.

Service with a smile, he was very friendly and knowledgeable. I would highly recommend for any pest problems.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Pigeons decided to make their home…

Pigeons decided to make their home under our solar panels resulting in constant mess around the house, nesting material, broken eggs and worst off all lots of droppings. We called Defender and they arrived quickly to check out the situation and give us a quote and a start date. They arrived promptly and carried out the work very professionally. This included clearing out all the mess under the panels before netting off all access points with high quality galvanised mesh, all gutters cleaned and flushed, the panels were also cleaned as was the surrounding paved area. I would highly recommend this company to anyone with a pest problem.

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent, reliable and effective service

We had a problem with mice in our house. Tom and Liam were professional, friendly, polite and knowledgeable. They arrived on time and solved our problem efficiently and effectively including sealing holes around the property where mice could enter and a follow up visit to ensure the mice had gone.
I highly recommend them!

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

I had a rodent problem in my kitchen

I had a rodent problem in my kitchen so searched net for pest control, Defender Pest Control come up as recommended, I contacted them spoke to Tom the owner, I explained problem and arranged a appointment, Tom did go into detail explaining exactly what they do on the 3 visits that are planned. My total experience with Defender Pest Control was conducted with great customer service and such a professional attitude, I would recommend them to anyone.
Thanks again Tom.

March 22, 2022
Unprompted review

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