Excellent service from the team when we needed a bumblebee nest removing from the garden. Quick response to query, next day appt given, excellent communication at every stage and the best price we ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used Tom to protect our solar panels to stop pigeons from nesting underneath them. Tom was really quick to respond to our enquiry, kept us well informed and arrived on time. Both he and his colleag... See more
Tom is excellent! He quoted for and installed bird spikes to prevent us having unpaying lodgers (seagulls). They had destroyed our chimney and having spent a lot of cash having it rebuilt we had plast... See more
Quick turnaround, came out more than less straight away. Quietly confident as to what the problem was. Solved the issue within 3 weeks. Found Tom to be completely thorough and covered all potential e... See more
Company details
Written by the company
Defender Pest Control is a Wirral based independent company offering a friendly, reliable and affordable pest control service. All our technicians are highly knowledgeable, experienced and insured to provide the best service for any pest issues arising in any domestic or commercial space. We offer free quotes, surveys and advice for all your pest control needs aiming to ease your mind in a timely manner. We offer a discrete service using the most trusted and established techniques to ensure a permanent solution for all your pest needs. For a 5 star pest control service from start to finish, just call us today and speak to one our friendly advisors!
Contact info
Defender Pest Control, CH49 6NS, Wirral, United Kingdom
- 0151 605 1911
- Info@defenderpest.co.uk
- defenderpest.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First rate service
First rate service. Tom is professional, knowledgeable, courteous and quick to respond. He’s done a couple of jobs for us and I completely recommend him. He’s an excellent communicator explaining everything really clearly, providing useful reports on actions undertaken and always messaging his ETA in advance of each appointment.
Excellent service from Tom
Excellent service from Tom. Came out promptly, correctly diagnosed the issue and provided options for resolution. Work was carried out quickly. Tom was really courteous and polite - wouldn't hesitate to use again ad great value for money.
Excellent service from this company
Excellent service from this company. Arrived on time. Great advice and clean work. Would recommend. Thank you.
Efficient & Effective
Quick turnaround, came out more than less straight away. Quietly confident as to what the problem was. Solved the issue within 3 weeks. Found Tom to be completely thorough and covered all potential entry points. Solution that was put into place was really effective. Initially felt like an expensive lay out but after all the visits, poison placed, plus, time and attention it was worth that reassurance to eradicating the problem. Added confidence of repeat visits until problem solved certainly helps.
Best pest control firm
TOM was extremely professional and helpful. He kept returning till the problem was sorted. I highly recommend him.
Swift and sympathetic response
Immediate response, easy to deal with and so sympathetic to my fear of wasps.
Tom went way beyond what I could have expected and crawled through an impossibly small opening to deal with a huge wasps nest - thank you so much
Communication was great
Communication was great, from being able to get a quote within hours was a massive plus. Also get put at ease know that they could handle the issue we had and also being able to come out within a few days to resolve the issue. Highly recommend to anyone and would be more then happy to use again in the future
Amazing service
Tom turned up half an hour after my enquiry about a wasps nest really friendly and explained everything can’t fault this service at all he removed the nest with ease and solved this horrible situation for us thank you again
Wasp Nest in roof
Tom. Came round to deal with an active wasp nest in our roof. Really happy with the process and how he dealt with the wasps.
Fabulous service
Fabulous service, punctual, efficient, considerate, friendly and informative.
Wasps no where to be seen this morning 🤩
It’s becoming a rarity these days to get what you paid for but this service has restored my faith that some business do still care to deliver a better than expected service!
100% recommendation to others 🤩
Absolutely first class
Absolutely first class, fast and reliable service from Tom.
My Heroes!
Wow! These guys are truly amazing! I am home alone and terrified of mice! They were punctual efficient friendly and reassuring! Will certainly recommend them to anyone who experiences anything that involves an expert! Well done Defenders! My heroes! Sandra Wallasey
Wasp nest above front door
Had a wasp nest above our front door, emailed Defender Pest Control Sunday afternoon , came out the following morning and all done. Prompt, polite and efficient. Thanks Tom
Prompt action taken to eradicate wasp…
Prompt action taken to eradicate wasp nest
Pest problem? Not with Defender!!
Tom gave a fast and hassle free service to remove a wasps nest for me.
Throughout he was excellent with his communication and provided an excellent customer experience.
I would highly recommend Defender Pest Control 👍.
Tom quickly and promptly responded to…
Tom quickly and promptly responded to my online inquiry. He arranged a visit by Liam for the next day, to asses the job and provide a quote. Liam provided a competitive and good value quote while explaining what the job would entail. We then got the job booked in for the next week. At all times, Liam and Tom were both prompt and on time, as well as being approachable. We are very happy with the completed job and would highly recommend!
Quick, efficient, and effective.
Tom was able to get to me at very short notice to remove a wasp nest that was under our decking.
He arrived on time, and well prepared. He was able to identify where the nest was quickly and efficiently. He proceeded to not only remove the nest and larvae, but also treat the area with an insecticidal spray to prevent future problems.
Service with a smile, he was very friendly and knowledgeable. I would highly recommend for any pest problems.
Pigeons decided to make their home…
Pigeons decided to make their home under our solar panels resulting in constant mess around the house, nesting material, broken eggs and worst off all lots of droppings. We called Defender and they arrived quickly to check out the situation and give us a quote and a start date. They arrived promptly and carried out the work very professionally. This included clearing out all the mess under the panels before netting off all access points with high quality galvanised mesh, all gutters cleaned and flushed, the panels were also cleaned as was the surrounding paved area. I would highly recommend this company to anyone with a pest problem.
Excellent, reliable and effective service
We had a problem with mice in our house. Tom and Liam were professional, friendly, polite and knowledgeable. They arrived on time and solved our problem efficiently and effectively including sealing holes around the property where mice could enter and a follow up visit to ensure the mice had gone.
I highly recommend them!
I had a rodent problem in my kitchen
I had a rodent problem in my kitchen so searched net for pest control, Defender Pest Control come up as recommended, I contacted them spoke to Tom the owner, I explained problem and arranged a appointment, Tom did go into detail explaining exactly what they do on the 3 visits that are planned. My total experience with Defender Pest Control was conducted with great customer service and such a professional attitude, I would recommend them to anyone.
Thanks again Tom.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







