Ordered bleed control kit from them and waited for delivery in 7 working days. After 3 weeks of silence I checked status on the order in the website to see no update. I had to chase customer service t... See more
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Thanks Michelle, the trainer unit has arrived!!! Fantastic service and speed of delivery. We were doing defib training at a client last week and needed some more defib pads for a second session. Miche... See more
Company replied
We bought a Defibrillator for our work place from Defib4life. Very high standard of service, care and attention. Steve based in Scotland was fantastic coming in to give us quick instruction on its ope... See more
Company replied
Defib4Life went above and beyond to replace a battery for me. The communication was excellent. In addition they were the cheapest online to get replacement chest pads and were able to deliver them b... See more
Company replied
Company details
Written by the company
Experts in support and advice on all products available, with excellent service and price. Including full installation, maintenance and support.
Contact info
United Kingdom
- defib4life.co.uk
4.2
Great
70 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
timely filling of order
April 9, 2024
Reply from Defib4life
Hi Priya, thank you very much for your review.
Excellent service with a very fast…
Excellent service with a very fast delivery - thank you
April 5, 2024
Reply from Defib4life
Thank you for your lovely review, Bev.
Prompt service.
April 3, 2024
Reply from Defib4life
We're thrilled to hear that you received prompt service! Thank you for taking the time to share your positive experience with us.
Easy to order new defib battery
Easy to order new defib battery, very clear which one I needed. Battery arrived quickly
March 4, 2024
Reply from Defib4life
Thank you have a lovely weekend and always here to help
Reply from Defib4life
Thank you always here to offer a great service
Went above and beyond
Defib4Life went above and beyond to replace a battery for me. The communication was excellent. In addition they were the cheapest online to get replacement chest pads and were able to deliver them before another supplier who had them on back order. Could not be more delighted with the service. Thanks Michelle and team.
March 7, 2024
Reply from Defib4life
Thank you so much, this is such a lovely review and we will always go above and beyond to help our customers, this means a lot.
Prompt service at satisfactory cost
February 27, 2024
Reply from Defib4life
Thank you for your order and review :-)
Eventually 5 stars
Eventually 5 stars
Got lost and ended in Ireland!
But delivered to me quickly after this 👍
February 2, 2024
Reply from Defib4life
Thank you appreciate this as its been on a long way round, but eventually got to you 😊
Great Service and Support
Very helpful selecting correct items and good communication during delivery as some items on back order
February 5, 2024
Reply from Defib4life
Thank you Andy really appreciate your review - Defib4Life Team
The delivery of the post was very late
The delivery of the post was very late. It was ordered before Christmas but didn't arrive until beginning of February.
February 1, 2024
Reply from Defib4life
Sorry these are made to order and the manufacturer was shut down for Christmas, we have put this on the description on our website now - thank you
Easy to order and delivered early.
Product (defibrillator pads) were easy to order and arrived earlier than delivery date given.
January 22, 2024
Reply from Defib4life
Thank you Steve appreciate your comment and business
Easy to find on the website and to…
Easy to find on the website and to order - arrived within a couple of days as scheduled. Very prompt service.
January 17, 2024
Reply from Defib4life
Thank you for your review x
Very easy to order and were delivered…
Very easy to order and were delivered very quickly.
January 9, 2024
Reply from Defib4life
Thank you for your feedback really appreciate this :-)
Great seller
A very competitive price, good communication and fast delivery.
Pads were fresh stock with maximum 5 year expiry date, unlike other sellers who were offering at a similar price but with shorter expiry time.
January 16, 2024
Reply from Defib4life
Thank you Paul this means a lot have a lovely weekend
Top team
Top team, I ordered one particular product and due to the fact it was delayed I was upgraded free of charge to an alternative and received the defib without delay.
January 15, 2024
Reply from Defib4life
Top Customer thank you and so pleased you are happy
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