Defib4life Reviews 70

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Ordered bleed control kit from them and waited for delivery in 7 working days. After 3 weeks of silence I checked status on the order in the website to see no update. I had to chase customer service t... See more

Rated 5 out of 5 stars

Thanks Michelle, the trainer unit has arrived!!! Fantastic service and speed of delivery. We were doing defib training at a client last week and needed some more defib pads for a second session. Miche... See more

Company replied

Rated 5 out of 5 stars

We bought a Defibrillator for our work place from Defib4life. Very high standard of service, care and attention. Steve based in Scotland was fantastic coming in to give us quick instruction on its ope... See more

Company replied

Rated 5 out of 5 stars

Defib4Life went above and beyond to replace a battery for me. The communication was excellent. In addition they were the cheapest online to get replacement chest pads and were able to deliver them b... See more

Company replied

Company details

  1. Medical Equipment Supplier

Written by the company

Experts in support and advice on all products available, with excellent service and price. Including full installation, maintenance and support.


Contact info

4.2

Great

TrustScore 4 out of 5

70 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery

I didn't expect such fast delivery, especially around Christmas time. But the item was despatched straight away and received the next day.

December 27, 2023
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Reply from Defib4life

Thank you we work round the clock as know how important to have devices ready

Rated 5 out of 5 stars

Satisfied customer

The product was easy to order, arrived promptly and was great quality and design. It was exactly what we needed for a school setting.

November 8, 2023
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Reply from Defib4life

Thank you really appreciate your feedback means a lot to us.

Rated 5 out of 5 stars

Great transaction and product!

Great quality item(s) and was shocked at the speed of delivery. Thank you!

November 7, 2023
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Reply from Defib4life

Thank you and love the response appreciate your feedback

Rated 5 out of 5 stars

Excellent customer service

Michelle and the team at Defib4life are so helpful, customer service is definitely 5 star, would highly recommend them for service, knowledge and price

November 1, 2023
Unprompted review
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Reply from Defib4life

Thank you for your wonderful comment always here to help and love looking after our customers

Rated 5 out of 5 stars

Thanks Michelle and the Defib4life Team

Thanks Michelle, the trainer unit has arrived!!! Fantastic service and speed of delivery. We were doing defib training at a client last week and needed some more defib pads for a second session. Michelle sorted it straighway and they were there, ready and waiting on Tuesday. Great service, lovely company. We recommend you to all our clients. Aly, Ali and Sue @AlyGreenwayWorkplaceTraining

November 2, 2023
Unprompted review
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Reply from Defib4life

Thank you we are just a small business and always try to offer a great service so letting us know us really lovely thank you again.

Rated 5 out of 5 stars

Very competitive in price, prompt and no cost delivery

I made an online enquiry first of all to determine if the child defib pads were supplied as two pair as adult pads were.
I received a very Swift reply and provided with a price.
This price was the lowest I could find so I placed an order which was delivered within a few short days.
Very pleased with the service provided by Defib4Life.

October 19, 2023
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Reply from Defib4life

Really appreciate your feedback always here to help with anything needed thank you

Rated 5 out of 5 stars

Helpful advice and assistance on…

Helpful advice and assistance on correct defib and insulated cabinet for our small village with no pwer supply available for the defub. Rescue kit value for money

October 11, 2023
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Reply from Defib4life

Thank you always here to help thank you for your lovely words, means a lot to the team.

Rated 2 out of 5 stars

improvement needed to delivery times

The equipment took several weeks to arrive without any explanation and when chased I received no reply.

September 26, 2023
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Reply from Defib4life

Sorry we had advised there was a delay on the Lifeline products as country wide there was a problem, as soon as we got these we shipped them to you - apologies if your experience was not our usual - thank you

Rated 5 out of 5 stars

Fantastics service as always

Fantastics service as always. Helpful staff, lightening fast ordering and shipping process.

Nuff said!

September 18, 2023
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Reply from Defib4life

Thank you for being a brilliant customer

Rated 5 out of 5 stars

Good website and company

Easy website to find what you need. Service is quick and prompt. Ordered on a Friday evening and by Monday defib pads were recieved. Will be using again.

September 6, 2023
Rated 4 out of 5 stars

Took a while to deliver but I think…

Took a while to deliver but I think this is due to difficulty in obtaining stock. However, communication great and a really helpful company to deal with.

September 5, 2023
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Reply from Defib4life

Thank you we are having issues on certain pads and batteries, always here to help appreciate your feedback

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