Defib4life Reviews 70

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Ordered bleed control kit from them and waited for delivery in 7 working days. After 3 weeks of silence I checked status on the order in the website to see no update. I had to chase customer service t... See more

Rated 5 out of 5 stars

Thanks Michelle, the trainer unit has arrived!!! Fantastic service and speed of delivery. We were doing defib training at a client last week and needed some more defib pads for a second session. Miche... See more

Company replied

Rated 5 out of 5 stars

We bought a Defibrillator for our work place from Defib4life. Very high standard of service, care and attention. Steve based in Scotland was fantastic coming in to give us quick instruction on its ope... See more

Company replied

Rated 5 out of 5 stars

Defib4Life went above and beyond to replace a battery for me. The communication was excellent. In addition they were the cheapest online to get replacement chest pads and were able to deliver them b... See more

Company replied

Company details

  1. Medical Equipment Supplier

Written by the company

Experts in support and advice on all products available, with excellent service and price. Including full installation, maintenance and support.


Contact info

4.2

Great

TrustScore 4 out of 5

70 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent company

Simple to order, good prices and efficient delivery

August 9, 2023
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Reply from Defib4life

Thank you David really appreciate your feedback, always here to look after our customers :-)

Rated 5 out of 5 stars

G5 battery

Quick service at a competitive price. Thank you Defib4life

August 8, 2023
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Reply from Defib4life

Thank you for your feedback, always here to help :-)

Rated 5 out of 5 stars

Thank you!

Ordered a HeartSine defibrillator, it was shipped through DPD the next working day. Arrived perfectly on time, and in fine condition. Great service over email when I had a query and nice to see that they had one of of the best prices on the market. Would highly recommend. Thanks all!

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

No product

No product. No tracking. No contact. Voicemail on mobile.

February 11, 2022
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Reply from Defib4life

Sorry our email has been down I have replied now, you must already know there is a global shortage of the pads, we normally respond quickly thank you

Rated 3 out of 5 stars

No stock of LifePak CR+ pads

No stock of LifePak CR+ pads, long lead time before stock might be available

July 30, 2021
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Reply from Defib4life

Sorry long lead time these are on global shortage as advised, will get them to you as soon as possible.

Rated 5 out of 5 stars

I have purchased from Defib4life on a…

I have purchased from Defib4life on a number of occasions and can only highly recommend their customer service. Nothing is a problem and Michelle goes well beyond to ensure any request has been addresses a.s.a.p. Thank you for your service first class.

July 27, 2021
Unprompted review

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