Delan Engineering Ltd Reviews 331

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, often highlighting their excellent quality and user-friendly experience. Many praise the seamless functionality and precision of the devices, particularly for flight and racing simulators, noting that they work flawlessly right out of the box. The customer service and staff are consistently described as outstanding, with prompt, helpful, and friendly responses that go above and beyond to resolve any issues. However, some people mentioned minor issues with certain accessories, such as the camera mount not being stable or the adhesive for the velcro not holding up. A few customers also noted that the camera cable length could be improved, and some experienced challenges with the range of the device or the quality of 3D printed parts, requiring extra effort to get optimal performance.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied, praising its ease... See more

Quality

Customers had positive experiences with quality, often praising the products for being well-made,... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product's ease of use and seamless... See more

Customer service

Reviewers consistently mention positive feedback about customer service. Customers frequently praise the... See more

Staff

Consumers find staff to be positive. Many reviewers praise the customer service for being helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not a seconds hesitation in recommending this company and it's products. Got the Delanclip fusion pro setup and my only gripe was the cable length for the camera. Everything works and easy to understa... See more

Rated 5 out of 5 stars

Used another well-known tracking system for yeats with FSX later FSX Steam. Couldn't find the camera after a recent move so thought I would just buy another. High price made look for an alternative. D... See more

Company replied

Rated 5 out of 5 stars

Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have lo... See more

Rated 5 out of 5 stars

Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience... See more


Company details

  1. Computer Accessories Store

Written by the company

Delan Engineering Ltd is a UK-based company founded in 2013 by passionate PC gamers and real-world aviation enthusiasts. We specialize in making affordable, high-quality head tracking devices for PC gaming. Our main brand, Delanclip, helps gamers control in-game camera views using natural head movement instead of a mouse or joystick. It’s all about immersion and freedom. Our devices work with many games like Microsoft Flight Simulator, DCS, Elite Dangerous, Farming Simulator, Euro and American Truck Simulator, ARMA, racing games and more. We offer both wireless and wired options: Delanclip Fusion Pro is our premium wireless solution, and Delanclip Gamer Pro is the wired version for those who want precision without worrying about charging. We also make our own custom camera, DelanCam1, which supports both point tracking and face tracking with swappable lenses. Everything is plug and play, Windows and Linux compatible, and easy to set up. Our products are made in the UK with care, tested by real gamers, and backed by responsive customer support. If you want a better, more immersive gaming experience with smooth and natural control, Delanclip is the way to go.


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

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Rated 5 out of 5 stars

Fast and Helpful Customer Service

This is a comment on Delanclip's customer service rather than the actual product, as unfortunately there was a faulty lead which prevented it from working. However, I emailed technical support, and Tomasz (the company founder) emailed back within a couple of hours. He talked me through a couple of tings to try, but when it became clear the product would need to be returned for inspection, he arranged this immediately. Having checked the returned product and found it faulty, a new one is already on its way out to me. Outstanding communication throughout, and a quick turnaround both on the initial order, and on a return and replacement. This definitely inspires confidence, and I look forward to using the replacement Delanclip when it arrives!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my "Starter Set" in 2018

I bought my "Starter Set" in 2018 and have never enjoyed flying more than I do now. I can't fly without using the DelanClip.I have over 7,000hrs in MSFS and just over 2,000 in DCS World.
It truly is wonderful tipping your head to see that wonderful sunset or the grass strip your trying to find as your running low over the MSFS2024 earth.
Thank you DelanClip for all the fun you have given me.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery to the States

Quick delivery to the States. I got this to replace my lost Delan clip which I bought many years ago. This new updated clip is so much easier to set up and works flawlessly.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Second unit purchased from Delanclip

Second unit purchased from Delanclip. This time the Fusion wireless LED unit. No morere more cables to deal with that you can run over with your chair. Or worse, run over the USB plug so you then have to bend it back. Tomasz was helpful in getting the thing working. I was using it on a trackIR camera. Cycle through the app a few times. Most likely to get your camera adjusted to the new frequency range of the new infra red LED. It is a guess but after a restart of the application the camera picked up the LED's unlike the first time.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

it works sooo great

I bought the delan camera, and it works sooo great.
I had to force my eyetoy ps2 to retire because I switched to W11, and even if I loved it, I did not regret to buy this one! no wierd driver, no complicated configuration... all smooth! just let's go for it.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience on the market. Yes the free ones exist, but for the price of a decent webcam, you may as well get the software and ease of use.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Delanclip and Delancam

I bought the Delanclip fusion and Delancam and I’m really impressed with the results. I play DCS from a long distance in my front room so was after something that could extend my range to 2.5 metres while still being able to sit on my couch. Tom helped me by changing to stronger lens which extended my range to the perfect distance. Also the Delanclip and Delancam run smoother with faster response than my track ir. Fast delivery and an overall great experience. Thank you very much

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

i own the Delanclip Fusion Pro setup…

i own the Delanclip Fusion Pro setup with the Delanclip head strap and Delanclip Fusion Swivel mount. this head tracker is by far the best of the bunch that i own ( Tobii 5, Tracker 5 with hat clip and pro clip, Bean eye tracker Logitech Brio 4K ) all had issues that are numerous , wires, locking up, bad tracking and lagging, the Delanclip Fusion Pro out the box worked perfectly, down loaded their profiles for the open track software...no wire, no lag, no dropouts, no crazy crap, just straight up excellent tracking, only complaint is the mount for Delancam 1 and Tomas said they were working on that. an excellent product for the flight simmer! all the flight sim games are DCS, MSFS 2020 and 2024 and IL-2GB. This head tracker is awesome for these games!!

July 3, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Wow—what an amazing review! We're genuinely honoured that Delanclip Fusion Pro stands out as the best among such a powerful collection of trackers. It means the world to us that everything just worked "no crazy crap" style, right out of the box—that’s exactly the experience we aim to deliver!

And yes, the updated DelanCam1 mount is in the works—we’ve heard you loud and clear. Until then, thank you for trusting us and happy flying in DCS, MSFS, and IL-2 skies! 🛩️

Rated 5 out of 5 stars

Amazing support

Bought a product from them in 2023, they shipped fairly quickly considering it was shipped from the UK to the Czech Republic. Today I needed help and their support is amazing, very helpful and responds very fast.

July 9, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

So awesome to hear that support had your back when you needed it most! We know how important fast help can be when you're deep into your setup. Glad to hear shipping to the Czech Republic went smoothly too. Enjoy every second of your head tracking – you've got the gear and the backup to make it epic!

Rated 5 out of 5 stars

Delivery in a few days (from UK to FR).

Delivery in a few days (from UK to FR).
Quality is good (3D printing), everything works fine.
Works immediatly out of the box, but some explanation on how to fine tune Opentrack could be useful. When correctly tuned, it’s a nice add in simracing (helps to aim for apex).
In flight simulator (and I guess in DCS), it is a game changer.

June 10, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Love hearing this! Super glad it got to France fast and that everything worked right out of the box. Fine-tuning in OpenTrack definitely unlocks the next level – especially in simracing where nailing those apexes matters! And yeah… once you try it in flight sims or DCS, there’s no going back. Thanks for flying with us!

Rated 5 out of 5 stars

Amazing alternative to TrackIR TrackClip

First and foremost, support with Delan is superb. I was getting almost instant replies to any queries I had.

For anyone in the same boat, this is a perfect alternative compared to the track clip that TrackIR offer. The delanclip fusion works perfectly with a TrackIR 5 camera. No setup needed, just turn it on. Built much more sturdy and it is wireless and rechargeable. Cannot recommend it enough so far! Just stick it on to your headset, flick the on switch and you’re good to go!

June 19, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Awesome to hear you’re loving the Fusion as a TrackIR alternative! Totally agree – just switch it on and you're off. Glad the wireless build and sturdiness hit the mark, and big thanks for the shoutout about our support too. Happy flying!

Rated 5 out of 5 stars

Fast response if you have a problem

I bought Delanclip in 2018. I have been without playing for 3 years and when I tried to use it again I had troubles trying to configure it but thanks to the quick response by Tomasz in Delan in no time I have it working again. Thanks a lot! You are great!

June 18, 2025
Unprompted review
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That's so awesome to hear – coming back after years and still getting it working like a charm! Big respect for being with us since 2018, and stoked Tomasz could get you sorted so quickly. Enjoy your sim time and welcome back to the skies (or track)!

Rated 3 out of 5 stars

About expected

Tracking itself is solid and the velcro holds tight, but the adhesive doesn’t. I’ve had to resort to zip-tying the clip to my headset every session, which works but is annoying when you don’t have a spare headset to just leave it on. The camera mount is also hard to get stable and always feels slightly off.

You’ll need to spend some time messing around in OpenTrack to get things dialed in. That’s not really a downside, but it’s something to expect. Compared to VR, this gives a decent sense of flight and is way more affordable, but it doesn’t feel natural. Not even close.

Price would’ve been reasonable, but after tax? Bruv. It starts feeling like a stretch for what you actually get. It can work well, but only if you're willing to put in the extra effort.

May 21, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Hi Máté,

Thanks for your review and for sharing your thoughts in detail—let’s go through them one by one.

First, regarding the adhesive: the provided pads are industrial-grade 3M Dual Lock, which hold well for most setups. If they didn’t bond properly, it's likely due to surface texture, headset curvature, or dust. A quick email to us and we’d have helped with an alternative solution immediately—zip-tying shouldn't be necessary.

As for the camera mount: it’s designed for flat-top monitor edges, and when positioned as intended, it stays rock-solid. If you're using a unique setup (like a curved or thin bezel), we can offer guidance or alternatives—but again, that starts with contacting support, which we didn’t receive from you.

About OpenTrack: you’re absolutely right—it’s a powerful tool, and like any pro-grade software, it takes a little time to dial in. But that flexibility is also why our users love it. We offer a full manual to walk you through setup with minimal frustration.

On immersion—compared to VR, it’s a different kind of experience, but many of our users actually prefer head tracking for its performance, visibility, and comfort—especially for longer sessions. It’s not trying to be VR; it’s about giving precise, no-fuss tracking with your existing setup.

And finally—pricing. We hear this a lot, but here’s the truth: what you pay isn’t just for plastic and electronics. It covers UK-based support, a full 2-year warranty, precision-tested parts, and continued updates to keep the experience top-tier. And yes—import taxes are charged by your country, not by us. UK customers pay VAT too—it's just shown upfront.

We’re always here to help and would love to turn this into a 5-star experience—if you give us the chance. Just drop us a message!

Rated 1 out of 5 stars

I'm not happy with the pricing

Overall I'm not happy with the pricing, especially when you consider the quality of the product! It does work, but its super cluncky.

May 19, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Hi Nima,

We're sorry to hear you feel this way, especially since feedback like yours is extremely rare. In fact, the vast majority of our customers find the product intuitive, smooth to use, and of excellent value—especially when properly installed using our official manual.

From your review, it seems support was never contacted. We're known for providing one of the best customer support experiences in the industry, and we're always ready to help. If you had reached out, we would have gladly guided you through the setup and ensured everything worked as it should.

As for the price—it's not just about hardware. It includes full access to personalised help, warranty coverage, and continued support that most cheaper alternatives simply don’t offer.

We’re still happy to assist if you’d like to give it another try. Just reach out—we’ll do our best to change your mind.

Rated 4 out of 5 stars

It was fine

It was fine. I only bought this one because my previous one stopped charging. I am now on my third tracker from declan. The product overall is good. The cost of the international shipping is a bit exorbitant but not much other choices for the price. Of course that's outside of declans control so have not considered that as part of the review.

May 9, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Thanks for your review, Kris! We're glad to hear you're happy overall and appreciate your continued trust in us across multiple units. We totally understand your comment on international shipping—it’s unfortunately beyond our control, but we're always on the lookout for ways to make it more affordable.

If there’s anything we can do to make this a true 5-star experience, just let us know—we’d love the chance to earn that final star!

Rated 5 out of 5 stars

The product is fantastic service and…

The product is fantastic service and speed of delivery even better even internationally

May 16, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

That’s what we love to hear! So glad the delivery was lightning fast and the product hit the mark. Thanks for the kind words – enjoy the smooth tracking wherever you are in the world!

Rated 4 out of 5 stars

The unit worked as expected expected…

The unit worked as expected expected and arrived very quickly.

May 8, 2025
Delan Engineering Ltd logo

Reply from Delan Engineering Ltd

Thanks, Steve! We're glad to hear everything arrived quickly and worked just as expected. If there’s anything we can do to make your experience a full 5 stars, we’re always here to help—just let us know. Enjoy your head tracking!

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